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Issue on Youtube with their auto translate (to different languages) subtitles

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. The… (read more)

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Archived 23 1636

Firefox not showing most "online payment" text boxes

Hello everyone. From a while now that I need to change to Google Chrome everytime I want to put my credit card details to buy something online. Simply because the text bo… (read more)

Hello everyone. From a while now that I need to change to Google Chrome everytime I want to put my credit card details to buy something online. Simply because the text boxes in Firefox don't show. They're simply not there. There are very few websites where they show up for half a second and disappear right after. I've tried disabling "enhanced tracking protection", disabling all my plug-ins, changing the "hardware performance" option, cleaning cache and cookies. Nothing seems to work. I'm going crazy because I like firefox and I want to work always in this one browser, not changing each time I want to do a different task. Similar thing happens with some websites when they freeze before you explore them and the pop-up window comes asking you about the cookies. But some of these, the window disappears right away, so I can see the page but it's stuck, because I didn't manage to accept the cookies option

Please, can you advise me what can I do? It's getting very frustrating, I'm really considering moving everything to Chrome and I don't want to. Thank you.

Bellow you see an example of Firefox page and Chrome.

Archived 6 147

Website won't display using Firefox

I have my nonprofit's website through Weebly...but recently I cannot get it to come up when I type in the address...I get an error that says PR End of File Error. I am a… (read more)

I have my nonprofit's website through Weebly...but recently I cannot get it to come up when I type in the address...I get an error that says PR End of File Error. I am able to access the website through Edge...but I hate Edge!!!!

But it makes me think there is a setting through Weebly that is making Firefox not show the site.

Any help or advice would be great appreciated.

Archived 1 325

Shopping sites often freeze Firefox

Hi Community, Whenever I am shopping online on my Macbook (MacOS Sierra 15.7.2) Firefox will begin to freeze and then hang on the checkout page. I notice this happens mos… (read more)

Hi Community,

Whenever I am shopping online on my Macbook (MacOS Sierra 15.7.2) Firefox will begin to freeze and then hang on the checkout page. I notice this happens most often with Shop/Shopify websites. Can someone help? This behavior seemed to begin this year about 6 months ago. I end up having to go Safari and reload my page, find the items again, and then I can check out. So problem is something about Firefox and my machine.

Thank you,

SAnd

Archived 1 255

Hello, Support Staff, why is Firefox slowing and making my emojis and GIFs on LinkedIn so hard to access?

I don't understand the reason Firefox is slowing down and making my emojis and GIFs on LinkedIn very difficult to access. This isn't a problem on other sites. Any soluti… (read more)

I don't understand the reason Firefox is slowing down and making my emojis and GIFs on LinkedIn very difficult to access. This isn't a problem on other sites. Any solutions? Thank you for your consideration. marlem388

Archived 1 168

Why do I suddenly need Chrome in order to access my Gmail account?

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser. I had to shutdown my Laptop and everything seemed Ok on reboot. However, I … (read more)

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser.

I had to shutdown my Laptop and everything seemed Ok on reboot. However, I can no longer access my Gmail account as I apparently "need Chrome" to get access...?

Do I? If so - how do I get it installed on my system?

Thank you

Archived 3 275

style sheets hosted on http://cdn.ct-static.com/ will not load

When I access a specific website the .css files hosted at http://cdn.ct-static.com/ don't load. The Network Tool console indicates that they time out. I have been told th… (read more)

When I access a specific website the .css files hosted at http://cdn.ct-static.com/ don't load. The Network Tool console indicates that they time out. I have been told this is usually a network setup issue however if I use the MS edge browser the site loads. How do I troubleshoot this?

Archived 5 169

NOAA Animation Loops Not Working

I'm running FF on Windows v145.0.1 and navigate to... https://www.star.nesdis.noaa.gov/goes/conus_band.php?sat=G18&band=GEOCOLOR&length=24 ...and the animati… (read more)

I'm running FF on Windows v145.0.1 and navigate to...

    https://www.star.nesdis.noaa.gov/goes/conus_band.php?sat=G18&band=GEOCOLOR&length=24

...and the animation doesn't work. This is a recent phenomenon. I have another computer in the office I've turned off FF updates (obvious reasons) and the animation works fine. It worked on my computer until recently. I'm so exhausted with FF updates that break things, it's getting as bad as Windows. I've run FF in troubleshoot mode, no good. I've added this primary domain to exceptions to enhanced tracking, no good. Nothing works so I assume it's Firefox (may not be). But v129.0.2 works fine, in this respect (streaming the animation loops of GOES West).

Does anyone know what configuration or setting I can explore to make this work again?  :-(

Thanks,

Archived 3 324

Hotmail - Outlook site page does not load

I can not access my Outlook/Hotmail account in FireFox. I get a plank page. I have never had this problem before. I have no problem loading it in other browsers. Did … (read more)

I can not access my Outlook/Hotmail account in FireFox. I get a plank page. I have never had this problem before. I have no problem loading it in other browsers. Did something change? How do I correct this problem?

Solved Archived 3 90

Login @ California EDD

Hi You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla n… (read more)

Hi

You did an update to Firefox about two weeks ago & now I can't login. Had to call EDD yesterday & today to talk to an IT specialist. She told me that Mozilla never contacted California EDD & for the last two weeks people, myself included haven't been able to login. She told me to use Chrome or Microsoft Edge, both of which I absolutely HATE to use. Well guess what I was able to login using Microsoft Edge.

Here's the steps Login They send you a 6 digit text code. You enter the code Then you get a pop up message that something went wrong & call the 833 - 876 - 9333 for the IT dept. Which only takes about 20+ trys to get someone.

PLEASE CORRECT THIS SITUATION!!!!

Archived 4 187

Pasting a screenshot through the clipboard corrupts the image

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic uploa… (read more)

When i try to insert a screenshot through the clipboard on google or yandex image search, the original image is corrupted. Even i try to upload an image via classic upload-button the same problem reproduise. On other sites there is no similar problem, as well as trying to insert the same image but inside the application windows.

In attachement: yandex/google and default image i was trying to upload.

Solved Archived 5 179

twitch not showing channel points

its pretty much what it says on the tin, im not seeing my channel points in chat i have turned off all the tracking stuff i turned off the enhanced tracking and i stil… (read more)

its pretty much what it says on the tin, im not seeing my channel points in chat

 i have turned off all the tracking stuff 

i turned off the enhanced tracking and i still cannot see or earn my channel points i have turned my site security to nothing to see if that would do anything I have turned off all my add-ons and they just dont show can anyone tell me whats happening here

Archived 7 137

Empty presentation when exporting from Perplexity in Firefox, works in other browsers

When I export a presentation from Perplexity in Firefox, the downloaded file is completely empty (slides without content). If I do the same export in other browsers (for… (read more)

When I export a presentation from Perplexity in Firefox, the downloaded file is completely empty (slides without content).

If I do the same export in other browsers (for example, Chrome or Edge), the presentation exports correctly and the file is not empty.

So it seems this issue only happens in Firefox. Firefox 145.0.2

Archived 2 205

access to SSA.gov via either login.gov or idme

When I attempt to log into my ssa.gov account thru either login.gov or id.me with firefox browser i get the following message. "Your browser sent a request that this se… (read more)

When I attempt to log into my ssa.gov account thru either login.gov or id.me with firefox browser i get the following message. "Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." I can access both with google or edge. I am running windows 11 with most recent firefox update What do I need to change in my firefox settings?

Archived 1 208

Problems using Reddit web site

Whenever I try to use Reddit Firefox refuses to display most media elements. This has only been a problem since the recent upgrade to 145. I've tried refreshing Firefox. … (read more)

Whenever I try to use Reddit Firefox refuses to display most media elements. This has only been a problem since the recent upgrade to 145. I've tried refreshing Firefox. I've even re-installed it, using a totally new profile.

Is anyone else experiencing this? I get the following message (image attached) in the console if I inspect one of the elements involved.

Archived 1 177

Google Street View

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash… (read more)

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash ?

Solved Archived 4 186

Amazon Prime Video in Firefox

I just bought an HP Omnidesk M02-0085m PC running Windows 11 Home edition. For some reason Prime video works in other browsers, but in Firefox I get audio and a black scr… (read more)

I just bought an HP Omnidesk M02-0085m PC running Windows 11 Home edition. For some reason Prime video works in other browsers, but in Firefox I get audio and a black screen. I am not using any ad blockers and I have tried toggling performance settings on/off. Any suggestions?

Archived 1 168

Google advanced search page

Recently google's advanced search page changed from how it's been displayed for years -- seemingly only on firefox. And I hate the change. It still displays as always o… (read more)

Recently google's advanced search page changed from how it's been displayed for years -- seemingly only on firefox. And I hate the change. It still displays as always on DuckDuckGo and Safari. Firefox is my preferred browser, but I use goodle advanced search myriad times every day and this is changed version is such a PITA that it's approaching being a dealbreaker for me. Sure, I'd like to know wth happened and why, but really I just want google advanced search to return to my preferred display. (It does not just look different, it performs differently, in little ways that matter a lot to me over the multiple times I use it. Be glad to elucidate if it matters.) First attached image is what I'm now getting on ff. Second attached image is what I used to get on ff, and still get on DDG and Safari, and would like back on ff. Please help.

Archived 2 236

how can i talk to tech support?

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via app… (read more)

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via application outside browser. per endnote tech support, the problem with either apple or firefox. i need to go through the process of elimination where is the problem originating.

Archived 1 209