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Firefox freezes at Google sign in

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared t… (read more)

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared the cache and cookies, unchecked "Hardware Acceleration" and other recommendations from other posts. Please talk to me like I'm your Baby Boomer dad.

Asked by mbarroso 4 months ago

Last reply by Konstantina Papadea 3 months ago

Full access to some websites not possible

I am unable to navigate around some websites beyond the page on which I have landed. The site briefly (split second) looks OK and then gets slightly greyed and no other l… (read more)

I am unable to navigate around some websites beyond the page on which I have landed. The site briefly (split second) looks OK and then gets slightly greyed and no other links on the site are accessible. Examples of sites: https://www.signia.net/en-gb/ https://www.flickr.com/

Anyone got any ideas?

Asked by Simon Ford 3 months ago

Last reply by Denys 3 months ago

Amazon AWS Secure Connection Failed

Secure Connection Failed An error occurred during a connection to s3.ap-south-1.amazonaws.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you a… (read more)

Secure Connection Failed

An error occurred during a connection to s3.ap-south-1.amazonaws.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Moderator note: This question has been edited to clarify the subject and correct the formatting.

Asked by sujithnamal84 3 months ago

Last reply by Denys 3 months ago

  • Solved

Shortcuts on homepage disappeared

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the … (read more)

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the about:config and all of my pinned shortcuts are still there, but they're not appearing on the actual page itself. Are there any other settings that I'm not aware of?

Asked by kataro28 4 months ago

Answered by kataro28 4 months ago

internet gets slower and slower

My internet browsing gradually gets slower over time. By the end of a day or a couple of days, it is unusable. The problem isn't bandwidth. A speed test shows that throug… (read more)

My internet browsing gradually gets slower over time. By the end of a day or a couple of days, it is unusable. The problem isn't bandwidth. A speed test shows that throughput is absolutely normal. It's the browser response to navigation. ie clicking a link, typing a URL into address bar, etc. and having to wait minutes for the page to start loading.

If I quit the browser and re-open, everything goes back to normal.

Any ideas what might be the problem?

Asked by MountainManJoe 3 months ago

Last reply by MountainManJoe 3 months ago

Desktop link to Firefox issue

After installing Firefox on a new Windows 11 computer, when I click on the Desktop icon, a Firefox window opens but it doesn't open previous Tabs and the Application menu… (read more)

After installing Firefox on a new Windows 11 computer, when I click on the Desktop icon, a Firefox window opens but it doesn't open previous Tabs and the Application menus does not work. I can open new Tabs though and it downloads websites. If I click on the Firefox icon on the Windows Taskbar, Firefox operates normally.

Why doesn't the Desktop icon start Firefox so it works correctly?

Thanks

Wayne Carpenter

Asked by Wayne Carpenter 3 months ago

Last reply by Wayne Carpenter 3 months ago

  • Solved

Perte de touts les marques page.

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss… (read more)

Hi, All of a sudden, I lost absolutely all of my bookmarks. My PC is running Windows 11. My Firefox account was and still is logged in. At first, I thought the data loss was due to a CCleaner cleanup using their latest update. After the data was lost, I tried running another CCleaner cleanup, but this time it didn’t delete the bookmarks. So I honestly have no idea how this could have happened. These were bookmarks I had saved over many years... It’s a disaster.

PLZ Help

Asked by evariste499 3 months ago

Answered by evariste499 3 months ago

Is the Mute Tabs icon a Fixture?

The mute tabs icon is just a waste of space as soon as you get a few tabs loaded and the tabs shrink. I have multiple tabs showing at the moment where I have clicked on t… (read more)

The mute tabs icon is just a waste of space as soon as you get a few tabs loaded and the tabs shrink. I have multiple tabs showing at the moment where I have clicked on the icon and unmuted them when just trying to select them. It does not help that the icons have been placed in almost the exact centre of the tab, at least with the 19 I have showing in a mix of muted/unmuted. Only 7 of these tabs are still muted, although I did deliberately unmute one to check the action.

I would prefer it if these icons are not showing as they are a waste of space and my time. If you hit the icon the tab is not brought to the front as intended so you have to click on them again. I just want the tabs to work like real tabs.

Is there any way to remove the feature altogether? I have after a lot of frustration just reduced the sound for Firefox in the Windows Volume Mixer as I did before tab muting was thought of. I almost never use sound in Firefox anyway.

Asked by Oldneweng 3 months ago

Last reply by Oldneweng 3 months ago

Installation Extension in Firefox Windows 11

I cannot locate Adobe Acrobat extension to install in Firefox, v143, operating within Windows 11. I had previously been able to install this extension in Firefox operati… (read more)

I cannot locate Adobe Acrobat extension to install in Firefox, v143, operating within Windows 11. I had previously been able to install this extension in Firefox operating within Windows 10.

Asked by Neal Zislin 4 months ago

Last reply by Neal Zislin 3 months ago

  • Locked

why is there no way to contact support?

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not funct… (read more)

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not functioning properly? This is really really disappointing.

Asked by atgilman86 3 months ago

Last reply by Paul 3 months ago

Lost all Bookmarks with upgrade and cannot load anything in Firefox

I upgraded to Firefox 143.0.4 and lost all of my Bookmarks. How do I find and reload my Default Profile? Also, I cannot load anything in Firefox I am forced to use Edge w… (read more)

I upgraded to Firefox 143.0.4 and lost all of my Bookmarks. How do I find and reload my Default Profile? Also, I cannot load anything in Firefox I am forced to use Edge which I do not like at all!!!!

Asked by Jayhawk714 3 months ago

Last reply by Jayhawk714 3 months ago

Mailto does not work on Win 11 installation

I have just bought a new computer running the latest version of Win 11pro and the latest version of Firefox is installed. When I click on a mailto link it will not open, … (read more)

I have just bought a new computer running the latest version of Win 11pro and the latest version of Firefox is installed. When I click on a mailto link it will not open, I have looked on the internet and as usual the instructions to do this and the you will see this, bear no resemblance to the reality of what I see on the screen and statements such as alter this but it does not say how. This is extremely annoying to this 80 year old non computer literate person especially when the mailto link works on my old computer running Win7 pro with the same email and internet programs installed. I have Edge, Opera and Firefox as internet browsers and use Thunderbird as my email program. Can anybody explain ALL the steps to be taken in plain English to cure this problem please?

Geoff

Asked by geoffwchurch 3 months ago

Last reply by geoffwchurch 3 months ago