Showing questions tagged: Show all questions
  • Solved

I had to have my computer reset and my Windows reloaded. Now Mozilla Firefox is not set up like I had it originally.

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names u… (read more)

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names under the address bar with the Other bookmarks folder at the end. I can't even get rid of "Finish Setup" which is the last one shown. How do I do find where the toolbar is hidden and get it to show? Once I do find it, how can I add my favorite items to the toolbar? I even had ask a question online to find out how to restore my most recent bookmark which was backed up in the documents folder on my computer. Any suggestions would be very helpful. I don't like the way Mozilla Firefox looks now. It isn't as easy to use. I have included what the top of page looks like now. I am sorry I didn't think to keep one of how it used to be.

Asked by Mitzee 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

search history

My search history has disappeared. View/history shows a blank page. If I select "history" from the menu, "recently closed tabs" and "recently closed windows" are grayed o… (read more)

My search history has disappeared. View/history shows a blank page. If I select "history" from the menu, "recently closed tabs" and "recently closed windows" are grayed out, and "recent history" is empty. But I've been to a dozen or more sites today. What can I do to make Firefox record my history?

Asked by carolyn.rude 2 months ago

On this ASSUS tablet, bookmarks are very difficult to organize. Is there an extension that makes it easier

I realize much of the issue with organizing bookmarks has to do with this ASSUS laptop. However in the past I used what MS provided when using a desktop, which was easier… (read more)

I realize much of the issue with organizing bookmarks has to do with this ASSUS laptop. However in the past I used what MS provided when using a desktop, which was easier.

I could use a mouse, but maybe there is a good add-on to keep from dropping bookmarks into some unknown folder. This means I have to look for it in other folders. I did use a Dell laptop previously, but Dell has become very difficult to reach in the USA if not a corporate stateside entity.

Asked by Mozilla 2 months ago

Option to pin pages on home page not visible anymore

I pin a bunch of pages to the home page for easy access, as it allows. But for a few days, i am unable to see the "+" symbol which lets you add pages to the rows, even wh… (read more)

I pin a bunch of pages to the home page for easy access, as it allows. But for a few days, i am unable to see the "+" symbol which lets you add pages to the rows, even when there is space in the rows.

Asked by pranavkr29 2 months ago

Can't reorder tabs

When i drag a tab to reorder it, it always just opens in a new window. I also can't move a tab back into another window with other tabs. I'm on linux mint running on wayl… (read more)

When i drag a tab to reorder it, it always just opens in a new window. I also can't move a tab back into another window with other tabs. I'm on linux mint running on wayland

Asked by jbrutsky 2 months ago

Last reply by jbrutsky 2 months ago

Sound Output Problem When Switching Headphones to Speakers - Mac Desktop

When watching videos, switching between my Bluetooth headphones and Mac speakers will cause the sound not being able to output correctly, the video will be seem muted. So… (read more)

When watching videos, switching between my Bluetooth headphones and Mac speakers will cause the sound not being able to output correctly, the video will be seem muted. Sound output is fine when using other explorer and apps. Restarting Firefox will usually fix the problem.

Asked by lololololol 2 months ago

loss of open tabs during firefox update

Today was the second time in two weeks I have lost every open tab in Firefox. Previous to this, this problem has not occurred in at least 5 years. What is going on? To ut… (read more)

Today was the second time in two weeks I have lost every open tab in Firefox. Previous to this, this problem has not occurred in at least 5 years. What is going on? To utilize data from multiple sites takes a long time to relocate sites and this is becoming unacceptable. Firefox updates are better than this. Thank you for your help.

Asked by gls.grasswithers 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox keeps closing aftering opening

I normally put the computer to sleep at night, rather than powering down (although I do that periodically). After waking the computer, and clicking Firefox open, the brow… (read more)

I normally put the computer to sleep at night, rather than powering down (although I do that periodically). After waking the computer, and clicking Firefox open, the browser loads with the two or three tabs I last had open, and within the minute closes. There's no warning or pop-up window saying what happened. I open it again, and within the minute it closes again. This happens four times. On the fifth try, Firefox opens without the previous tabs and with just one "New Tab" showing. After that it's fine. Also, it doesn't happen if I wake the computer and let it sit for a while before sitting down.

This is an oddity that I can live with. I'm just curious about what's going on.

Thanks, Ed LeRoy

Asked by Ed LeRoy 2 months ago

Bookmarks & Containers: Can I "Open All in Tabs" & have them all in 1 container?

I'm using Firefox 137.0.2 on a MacBook Pro (M4) macOS Sequoia 15.4.1 . I just installed Multi-Account Containers, and have a question that's not answered in any support … (read more)

I'm using Firefox 137.0.2 on a MacBook Pro (M4) macOS Sequoia 15.4.1 . I just installed Multi-Account Containers, and have a question that's not answered in any support material I can find.

Before I installed Multi-Account Containers, I had several Firefox windows open, each with many tabs. For each window, I used "Bookmark All Tabs" to save that windows set of bookmarks in a separate Bookmark folder, e.g. "Weather Obs&Forecasts", "Reading_news", "Music & Language", "Reading_miscellany".

Is there a way that I can open a new window and open all the websites in a bookmark folder at once in a single container? (I have in mind making use of Bookmarks > Reading_news > Open All in Tabs .) Because opening a new window, opening a new tab in a container, duplicating that tab 10 times, and then using Bookmarks > Reading_news to open each of the bookmarks in one of those new containerized tabs was a real drag.

Asked by macLMHJ 2 months ago

Very low sound volume in YouTube

This problem started yesterday. The sound in YouTube with Firefox is extremely low. As far as I can tell, the problem doesn't exist elsewhere. Other browers are OK wit… (read more)

This problem started yesterday. The sound in YouTube with Firefox is extremely low. As far as I can tell, the problem doesn't exist elsewhere. Other browers are OK with YouTube and other websites that have sound are OK with Firefox.

I reinstalled Firefox and rebooted the computer - still has the problem.

I'm using Windows 11 24H2 (home) on my desktop.

Asked by jMac 2 months ago

Last reply by jMac 2 months ago

Secure Connection failed

I have attempted to sign in to MyHealtheVet.gov 3 or 4 times over as many hours. Every instance has encountered the same message "Secure Connection Failed. This is the V… (read more)

I have attempted to sign in to MyHealtheVet.gov 3 or 4 times over as many hours. Every instance has encountered the same message "Secure Connection Failed. This is the Verterans Administration website and find it hard to believe their website is not secure. I'm not a computer geek, far from it, hence utilizing this method of contact. I have been notified by email that I have a secure messaging message on the VA site that I am unable to access/ Thanks in advance,

Asked by Duane 2 months ago

Container won't Remove

Firefox Containers > Manage Containers > Remove [container]; message (modal, I think it's called?) pops up to say I have a tab open and do I want to proceed? I to u… (read more)

Firefox Containers > Manage Containers > Remove [container]; message (modal, I think it's called?) pops up to say I have a tab open and do I want to proceed? I to up to the container icon upper-right, search for [container], click to open that page, then CTRL+W to close it. Then I try to Remove [container] again; fails. That container is still in the list, and still popping up a note that a tab is open in that container (no, I closed it).

I really like the Containers feature, AND it could use some improvement.

Unrelated, I'm open to help with proofreading; feel free to ask, or point me to a git where I could contribute. I'm not happy about the apparent erosion of privacy in Firefox, but it sure beats Google, Microsoft, Apple, etc.

Asked by Henry 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Twitch & youtube not working.

I can log into my google account fine, but trying to watch videos on youtube leads me to just a grey wall. everyhting is infinitely loading! And with twitch, just trying… (read more)

I can log into my google account fine, but trying to watch videos on youtube leads me to just a grey wall. everyhting is infinitely loading!

And with twitch, just trying to log in is laggy.

Asked by liz 2 months ago

Option to order Containers alphabetically

Hello, I use Firefox Containers and, for better accessibility (I struggle with finding the right container as is), I would like to be able to re-order them alphabetically… (read more)

Hello, I use Firefox Containers and, for better accessibility (I struggle with finding the right container as is), I would like to be able to re-order them alphabetically at least, if not also by color, icon, or other useful factors. Is there a way to do this currently? If not, is it in the works? If not, can you help put it in the pipeline, please? Best regards, Henry

Asked by Henry 2 months ago

Firefox locks up every time I attempt to use passkey

I had this issue a few months ago but it then seemed to resolve itself. Now it's back. I use passkey on a few sites like Google, Youtube, Hubspot... every time I attempt… (read more)

I had this issue a few months ago but it then seemed to resolve itself. Now it's back.

I use passkey on a few sites like Google, Youtube, Hubspot... every time I attempt to use passkey on such sites Firefox locks up and I can't select anything on the page, a different tab. It just completely locks up and I have to restart it.

I always deselect cookies.

I don't have this issue on Safari so it is the only way I have to deal with this issue.

Asked by Jock 2 months ago

Directions no longer work in Google Maps

I've used Google Maps in Firefox for years on a Surface PC. Over the past couple of weeks, I've found that Google Maps will select a route or routes, but they don't show … (read more)

I've used Google Maps in Firefox for years on a Surface PC. Over the past couple of weeks, I've found that Google Maps will select a route or routes, but they don't show up (highlighted in blue) on the page. What's happened? Is there a fix...?

Many thanks.

Best,

Stephen

Asked by stephen.taylor1 2 months ago

I get "Access Blocked" on many sites.

Numerous sites, most recently Etsy, will not give me access. The message is always this or some variation: "We detected unusual activity from your device or network. Reas… (read more)

Numerous sites, most recently Etsy, will not give me access. The message is always this or some variation: "We detected unusual activity from your device or network. Reasons may include: Rapid taps or clicks. JavaScript disabled or not working. Automated (bot) activity on your network (IP 71.217.57.171) Use of developer or inspection tools."

This happens even if I disable Ublock Origin. The only other extensions I have are 1Password, Zoom and Undo close tab. How do I fix this? The problem does not exist if I use a different browser. It is VERY frustrating!

Asked by KDA 2 months ago