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Trouble Viewing PDF's

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of th… (read more)

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

Asked by ss724 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

My baby sibling keyboard smashed and now everythings inverted.

My sister hit some sort of weird shortcut and now most websites are broken and have weirdly inverted colors, mostly google sites. Gmail is weird, Google Docs are weird, a… (read more)

My sister hit some sort of weird shortcut and now most websites are broken and have weirdly inverted colors, mostly google sites. Gmail is weird, Google Docs are weird, and a LOT more but too lazy to keep track/pull em up. Absolutely no clue what to do, and I dont really wanna factory reset my browser, so if someone by any miracle could tell me what shortcut she hit, thatd be helpful.

Asked by iplaycoclans 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved

Disabled extension are not disabled. Javascript stopped working.

With Firefox's latest update... 1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the … (read more)

With Firefox's latest update...

1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the cameras. When I click pan/tilt/zoom button all I get is a little message that says "Jacascript" at the bottom right corner where there should be a url. I've never actually paid attention on the security cams page but the url is there on other websites. I have to have this functionality. How do I re-enable Javascript for at least this page?

2. Deactivated extensions are not actually deactivated. To trouble shoot the first problem I disabled NoScript and ADblock Plus to see if they were interfering. I closed and reopened Firefox, and even restarted my PC. Firefox shows the extension to be disabled but they are in fact still active and working. Something is extremely broken in Firefox's extension manager. Is there anyway to actually disable these extensions without removing them?

Thanks

Asked by richinokc 4 months ago

Answered by richinokc 4 months ago

Firefox 133 F11 + video full screen bug

Hi, I installed Debian 12 on my laptop. I'm using Firefox 133.0.3 from Flatpak. When the browser is in full screen and I display a video in full screen mode, strangely, … (read more)

Hi,

I installed Debian 12 on my laptop. I'm using Firefox 133.0.3 from Flatpak. When the browser is in full screen and I display a video in full screen mode, strangely, the video is not in full screen... It's on the top left corner and the rest of the page is in violet. I tested on different site, loading a local video and the issue is the same. I can't reproduce the issue on my desktop computer on Windows. When the browser is not in full screen (F11) and I put the video in full screen mode, there is no issue... I attached a screenshot of the situation.

Have you ever encountered this kind of issue? How to resolve it?

Thanks

Asked by lyamine 4 months ago

Last reply by lyamine 4 months ago

Constant crashing

I keep constantly crashing, multiple times. Here are my latest crash IDs: bp-0095be94-4487-4e51-b895-8bfe30250106 bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106 bp-46a54455-3… (read more)

I keep constantly crashing, multiple times. Here are my latest crash IDs:

bp-0095be94-4487-4e51-b895-8bfe30250106

bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106

bp-46a54455-3bd3-4eb1-8cdf-887300250106

bp-9d721d1d-f4e3-4e7b-9160-ec47e0250106

bp-f307e36d-2c7b-4fad-9166-47cef0250106

bp-3e823f9a-bcb3-458f-b149-94a110250106

Asked by sir.beret 4 months ago

Last reply by jonzn4SUSE 4 months ago

LassPass extention will not reinstall

Around 12/28/2024 my LastPass Password Manager extension dropped off my Firefox. When I tried to reinstall nothing happens except the flashing dots, which just go on. T… (read more)

Around 12/28/2024 my LastPass Password Manager extension dropped off my Firefox. When I tried to reinstall nothing happens except the flashing dots, which just go on. The LassPass extension does work on my Chrome browser (only used as a backup, Firefox using Duckduckgo rules)

Steps I have taken. Relaunched firefox. Rebooted laptop Deleted all Lastpass cookies. Did a firefox refresh. Tried to install older version of lastpass, they download but won't let me add.

Please Help? Thanks

Asked by eugenecant04 4 months ago

Last reply by markwarner22 4 months ago

Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows

Hello, I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. Howe… (read more)

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Asked by tamemtamim700 4 months ago

Last reply by TechHorse 4 months ago

Bluetooth Connection for Virtual Cycling Web Site

Hi! Firefox has been my default broser for many years. I recently started using Biketerra https://biketerra.com/ Whwn I try to start a ride I get the error message shown … (read more)

Hi! Firefox has been my default broser for many years. I recently started using Biketerra https://biketerra.com/ Whwn I try to start a ride I get the error message shown in the screen shot. 'Your Browser Does Not Support Bluetooth'

Version 133.0.3 (64-bit) Windows 10 Desktop PC Bluetooth Dongle

The browsers reccomended in the screenshot work without any issue.

Is this a known limitation of Firefox, or am I missing a setting somewhere? :-)

THANKS

Asked by v1sionmaster 4 months ago

Last reply by v1sionmaster 4 months ago

Camera Connectivity Issues

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions a… (read more)

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions are enabled, Firefox is unable to connect to my camera for my telehealth sessions. The light indicating my camera is in use comes on for a second, then immediately turns off. I am also unable to even start a session and coast with voice only. The window to start my session never pops up. I have put in a ticket and been in contact with TherapyNotes going back and forth for the past couple of weeks. Their tech support insists it is an issue with Firefox since I can utilize their site completely on other browsers. I much prefer to use Firefox for the security, so I'm hoping there's something you can tell me to do to make it work.

Asked by Dr. Ivy Kensinger 4 months ago

Last reply by Dr. Ivy Kensinger 4 months ago

weird control on my account

Hi, my account seems to have some kind of admin or enterprise control on it, but I'm not part of an organization. It says: Information Your browser is being managed by y… (read more)

Hi, my account seems to have some kind of admin or enterprise control on it, but I'm not part of an organization. It says:

Information Your browser is being managed by your organization.

I don't know how to fix this, but it is keeping me from updating and doing other things like clearing cache and adjusting my settings.

How can I fix this?

I don't know how it happened.

Thank you

Asked by bob.herkes 4 months ago

Last reply by cor-el 4 months ago

Audio stops working when switching/disconnecting audio device until I reload tab

First of all I'm doing my testing in: AMD Ryzen 7 7730u Windows 11 24H2 Firefox 133.0.3 Haylou GT1 Pro Bluetooth earbuds I'm using jellyfin on web. And I listen to musi… (read more)

First of all I'm doing my testing in:

AMD Ryzen 7 7730u Windows 11 24H2 Firefox 133.0.3 Haylou GT1 Pro Bluetooth earbuds

I'm using jellyfin on web. And I listen to music on it, the problem I'm facing is... The moment I disconnect and reconnect my earbuds, the audio stops, the tab says "PLAYING" but no audio is played, I can press pause and play an infinite number of times but does not work UNTIL I reload the tab, then the audio comes back. Wouldn't be a big deal except for the fact everytime I have to reload, jellyfin does not save the current playlist so I have to create it again.

I tested this on the latest version of Microsoft Edge and it works with no problem there, I disconnect earbuds, audio stops, reconnect them and audio resumes, without even having to press play. The problem is something with firefox and the way it selects audio devices I guess?

I send a screenshot of firefox with the tab "PLAYING" but not actually doing it, and I send a logging file that I created using about:logging and the preset "Media playback", starting when I play media, disconnect bluetooth device, reconnect and can't hear anything

Logging file: https://pastebin.com/8CXn7bkv

If you need more info, please tell me. Greetings!

Asked by Jaime Lopez 4 months ago

Last reply by Jaime Lopez 4 months ago

Links on New Page

How can I permanently fix the quick links on my new page can I permanently fix the quick links on my new page Some of the links in the attached image I added. Others tha… (read more)

How can I permanently fix the quick links on my new page can I permanently fix the quick links on my new page

Some of the links in the attached image I added. Others that I added have disappeared and have been replaced randomly by Firefox.

Asked by Joel Weisbrod 4 months ago

Last reply by Joel Weisbrod 4 months ago

Payment Method Nicknames

Shouldn't SAVED Payment Methods have a "Nickname" so we can know which one to use? I have a few cards I manage and use to buy for myself, my wife, and my daughter. There … (read more)

Shouldn't SAVED Payment Methods have a "Nickname" so we can know which one to use? I have a few cards I manage and use to buy for myself, my wife, and my daughter. There are too many for me to remember which of the accounts is for whom.

A simple nickname would add great ease of use!

Asked by Joel Weisbrod 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Search box shows up in Chrome but not in Firefox

When using website at https://tools.myfooddata.com/nutrition-facts/170112/100g/1 , the search box titled "Search for A Food" shows up in Google Chrome, but not in Firef… (read more)

When using website at https://tools.myfooddata.com/nutrition-facts/170112/100g/1 , the search box titled "Search for A Food" shows up in Google Chrome, but not in Firefox. In Google Chrome, it can be seen in the upper left part of the web page, but I can't find it in Firefox. Also, when I click on the button called "Instructions" on the web page, nothing happens in Firefox, but when I click on that button in Chrome, it opens up an instructions menu. What can I do about these things?

Asked by Larry951 4 months ago

Last reply by Larry951 4 months ago

Firefox will not play any audio

Hi! i opened youtube to watch some videos, but the audio wouldn't play. i checked the volume mixer and firefox isn't putting out any sound at all. I tried playing audio … (read more)

Hi! i opened youtube to watch some videos, but the audio wouldn't play. i checked the volume mixer and firefox isn't putting out any sound at all. I tried playing audio on other sites like netflix and tiktok, but the issue is the same there. it doesn't seem like firefox is registering that any audio is playing, as the little speaker icon does not show up when i hover over the tab. i thought it might have been an issue with my headset but the speakers won't play any sound either. i've tried running firefox in troubleshoot mode but that didn't do anything (i don't really know what to do in that mode, but hey, i figured i'd at least try) Also, i opened the same sites in microsoft edge, and they play the audio just fine. I'd rather not have to use edge for too long though, so any help is appreciated :)

Asked by mikkelisaac42 4 months ago

Last reply by mikkelisaac42 4 months ago