Showing questions tagged: Show all questions

Firefox randomly restarts, logs me out of everything

AFter my last update to firefox, randomly it will close and reopen but when it does im suddenly signed out of all my accounts. gmail, youtube, etc. I have cookies and spe… (read more)

AFter my last update to firefox, randomly it will close and reopen but when it does im suddenly signed out of all my accounts. gmail, youtube, etc. I have cookies and special cookies saved, im not in private browsing, and when i close the window normally it saves all my sign ins. It never use to do this until recently.

Help?

Asked by limehusky 3 months ago

Last reply by Dropa 1 week ago

Firefox is causing a black screen

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get bac… (read more)

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get back is to turn off and turn on again. Even then the Firefox page sometimes comes up again and I have to be quick to tap the X on top right to shut it down - or the whole screen goes black again! Then when I restart Firefox it re-loads the page, so I have to quickly exit before it happens again. So this morning when it happened I just did a full restart of the PC. Then I transferred all my tabs and other info to Edge, and will use that from now on.

What is new that is causing Firefox to do this?

I imagine I could also use Chrome, haven't tried that yet.

Asked by hcleasby 3 months ago

Last reply by willjoe24421 1 week ago

Recovering an old developer account

Hi all, I used to have an old developer account, and I’ve just realised it’s now gone. It’s not super valuable, but I’m still curious if it’s possible to recover it and m… (read more)

Hi all,

I used to have an old developer account, and I’ve just realised it’s now gone. It’s not super valuable, but I’m still curious if it’s possible to recover it and merge it with my current Firefox account.

Thanks!

Asked by Andrej Shadura 1 week ago

Last reply by Paul 1 week ago

Yahoo mail tabs close automatically

For several months now, my main Yahoo mail tab and also individual email tabs within Yahoo close automatically. It sometimes happens when I'm opening an attachment or swi… (read more)

For several months now, my main Yahoo mail tab and also individual email tabs within Yahoo close automatically. It sometimes happens when I'm opening an attachment or switching to another Firefox tab but most of the time it happens randomly

I've turned on the setting in Firefox to get notified before closing a tab and also tried pinning the Yahoo tab but the glitch still happens. I'm not using private mode.

Asked by vivivi 2 months ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Cant get onto my online banking

I got the newest download version from Firefox yesterday and cant get onto my online banking.I had the techs from bank try to figure it out on their end but said it mu… (read more)

I got the newest download version from Firefox yesterday and cant get onto my online banking.I had the techs from bank try to figure it out on their end but said it must be something with the new download from Firefox. The message from online banking keeps saying try another browser,could someone help me with this issue

Asked by jeffmastro362 3 months ago

Last reply by jonzn4SUSE 2 weeks ago

Firefox browser page is frozen to default on, I can't get rid of it. Message to update is on all the time, even after I update.

I want to keep Google as my default browser page but the box "firefox is your default" is not possible to change. It is always checked on. When I open, it is fine, I was … (read more)

I want to keep Google as my default browser page but the box "firefox is your default" is not possible to change. It is always checked on. When I open, it is fine, I was able to make Google my homepage, but after that, it is dumped. When I go back to the screen from other pages it goes to Firefox browser page. My hotlinks installed on my Google browser don't work either. Youtube links won't play anymore when I click from another platform. I have had an "update your Firefox alert button non-stop for many months now. It is still on even when I update. A "switch seamlessly between devices" window is frozen forever because I don't want to use it and it started when I could not turn it off.

Asked by merrilldante 3 weeks ago

Last reply by willjoe24421 2 weeks ago

tab closes on its own

When opening or downloading an attachment from an email (yahoo mail) the email tab closes after about 20-25 seconds without warning. Happens each time a new attachment i… (read more)

When opening or downloading an attachment from an email (yahoo mail) the email tab closes after about 20-25 seconds without warning. Happens each time a new attachment is opened, but does not happen when opening the attachment subsequent times. Happens on all my computers. Have tried all the basic remedies..clearing cache... cookies..etc

I have seen same exact issue posted by others.

This started happening approx 4-6 weeks ago.

Asked by infinityoptions1 3 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Random closing of Yahoo site after downloading any file

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websit… (read more)

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websites. So, when downloading a file from other websites (gmail, etc.) everything is O.K. This happened recently when Yahoo updated its software. Also, happens only with Firefox

Asked by cs_surveyor 2 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

yahoo mail tab closes unexpectedly in Firefox 106.0.1 (64-bit)

Firefox 106.0.1 (64-bit) my notebook is a Dell Vostro15 3000 with Win.11 pro (version 21H2) The Yahoo mail tab, which I have always open, keeps closing unexpectedly but… (read more)

Firefox 106.0.1 (64-bit) my notebook is a Dell Vostro15 3000 with Win.11 pro (version 21H2) The Yahoo mail tab, which I have always open, keeps closing unexpectedly but I can't figure out if this happens with an exact action of mine. I believe it closes either when I read a yahoo mail or view an attachment, but also randomly even if I am visiting another irrelevant page on another tab of Firefox, when I suddenly discover that this exact tab (yahoo mail) has been closed. This never happened on my previous NB with win 10. Is this a win 11 problem?

Asked by panhatzi 2 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Sync Problem for Passwords and Logins

I was using Ubuntu before. I was using firefox and i had lots of recorded logins in that browser. I sign in with my current account and i opened sync including the passwo… (read more)

I was using Ubuntu before. I was using firefox and i had lots of recorded logins in that browser. I sign in with my current account and i opened sync including the password and login. Recently i changed my distro, i am using Fedora right now. I log in my firefox account, yet my passwords and logins didn't came back.

Asked by kyazc 3 weeks ago

Last reply by James 3 weeks ago

Firefox Feature Sleeping Tabs

Hi, to be honest since many years when Firefox get launched i started to use it, until come Chrome but i wasnt too much happy, but to be honest and even when now i have a… (read more)

Hi, to be honest since many years when Firefox get launched i started to use it, until come Chrome but i wasnt too much happy, but to be honest and even when now i have a bran new pc Chrome take lots of resources that firefox doest. Even this way i wish to keep using firefox but i suggest for the next update in firefox add a new feature like the last added in Edge (sleeping tabs) this just put to sleep the unnused tabs to save resources, save ram.

Thanks.

Asked by TheAlchemist 2 months ago

Last reply by cor-el 3 weeks ago

FFX 106.0.1 Compatible with macOS 13 Ventura

Hello All - Is the current version of FFX compatible with macOS 13 Ventura? If Ventura breaks FFX then I don't want to do the OS update until FFX works. TIA!!! … (read more)

Hello All -

Is the current version of FFX compatible with macOS 13 Ventura? If Ventura breaks FFX then I don't want to do the OS update until FFX works.

TIA!!!

Asked by 8-bit 3 months ago

Last reply by Wayne Mery 4 weeks ago

Program feezes

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on… (read more)

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.

Asked by Ray 2 months ago

Last reply by Wayne Mery 4 weeks ago

saving pdf automatically

Anytime I open a PDF file, it automatically saves it. I changed in the application box to ask me what to do and I said to open it with firefox and it does but it also sa… (read more)

Anytime I open a PDF file, it automatically saves it. I changed in the application box to ask me what to do and I said to open it with firefox and it does but it also saves it. For some reason I have 3 pdfs listed in the box asking me what to do with a pdf file. They are all changed to ask me, in fact I changed all listed files to ask me what to do. Help please

Asked by mitchhans 3 months ago

Last reply by Terry 1 month ago