both pinned tabs and tab groups periodically disappear

Every once in a while, my pinned tabs and/or my tab groups disappear. this usually happens after an update, but not always. Sometimes I type a lot of commands, and FF see… (read more)

Every once in a while, my pinned tabs and/or my tab groups disappear. this usually happens after an update, but not always. Sometimes I type a lot of commands, and FF seems to get upset and freezes or goes black. I restart and poof, they're gone. I made a screenshot of my standard pinned tabs so I can restore it from that, which is a nuisance in itself. But the tab groups are gone forever along with the urls I painstakingly researched. I read the answers to two previous queries along these lines, both of which gave extensive, tedious procedures to recover them. I'm not willing to go through all that just to use Firefox. I've switched my tab groups to Edge just to keep them safe and although I prefer not to be captured by Google or Microsoft, am thinking about just switching to either of them.

Over the last couple of updates, FF has seemed less and less stable. I tried the vertical tabs and liked them but the open sidebar on hover stopped working and when the sidebar itself got stuck on open it hid the history and AI sidebars. Plus FF was very slow to open. I reverted to horizontal tabs and now it's faster but still the pins and tab group problems persist.

I'm using it on an HP desktop in Windows 11. Sorry I don't have any screenshots.

Asked by sleagolden 18 hours ago

Reader view not working on Lifehacker

Reader view doesn't work on many Lifehacker pages/articles. Can something be done to make it work on those pages? Here's an example: https://lifehacker.com/tech/the-fbi-… (read more)

Reader view doesn't work on many Lifehacker pages/articles. Can something be done to make it work on those pages? Here's an example:

https://lifehacker.com/tech/the-fbi-is-targeting-popular-anti-paywall-site-archiveis?test_uuid=02DN02BmbRCcASIX6xMQtY9&test_variant=B

Asked by rwalker206 1 day ago

Last reply by rwalker206 18 hours ago

Finger Print

when i try go log in on certain sites i keep getting a message asking for a fingerprint my computer doesn't have a finger print and i have no clue what it is asking for. … (read more)

when i try go log in on certain sites i keep getting a message asking for a fingerprint my computer doesn't have a finger print and i have no clue what it is asking for.

Asked by r.stephenson1012 18 hours ago

Links on Startpage

hello - since yesterday, the links on the startpage don't show anymore, even though they were perfectly fine the day before yesterday, when I shut down the laptop. i ca… (read more)

hello - since yesterday, the links on the startpage don't show anymore, even though they were perfectly fine the day before yesterday, when I shut down the laptop.

i can't find where I could change anything, since in the settings, the 4 lines are still activated, nothing has changed except they're suddenly not showing anymore.... ?

what can I do???

I did try to search through the articles, didn't see anything that could help me.

I would even save them and open a new profile if there's no way to fix it, if only I could find where those links on the startpage are stored...

thanks for helping.

Why doesn’t my Bojangles Menu website show up properly when searched or shared via Firefox?

Hello Firefox Community, I’m facing an issue with my restaurant-related website Bojangles Menu with Prices—https://bojanglesmenuprices.us. . When I search for my websit… (read more)

Hello Firefox Community,

I’m facing an issue with my restaurant-related website Bojangles Menu with Prices—https://bojanglesmenuprices.us. .

When I search for my website in Firefox or share one of its pages through the browser (for example, by copying the link or sharing via email/social media), the preview doesn’t display correctly. Sometimes the image thumbnail is missing, and other times the meta title or description doesn’t appear.

Here’s what I’ve already tried:

Checked the Open Graph (OG) and meta tags on my site.

Cleared Firefox cache and cookies.

Verified that the site preview works fine on Chrome and Edge.

Updated all social and sharing metadata in my HTML.

Is there any Firefox-specific issue or setting that could affect how link previews or shared content are displayed? I’d really appreciate any help on how to make my Bojangles Menu website show up correctly when searched or shared via Firefox.

Thank you! Sonia

Asked by Sonia Fiaz 19 hours ago

password retention

On my previous laptop using Windows 11, a dialog box would open when I entered a username and password while online, asking if I wanted to save the username and password.… (read more)

On my previous laptop using Windows 11, a dialog box would open when I entered a username and password while online, asking if I wanted to save the username and password. On my brand new laptop, that dialog box does not come on screen. Id like to be able to store that info so I don't have to enter it each time.

Thanks!

Asked by rick136 19 hours ago

Last reply by jscher2000 - Support Volunteer 19 hours ago

VPN + Mozilla DNS over HTTPS

Hello! I use a VPN when I access the web and I recently updated my OS (Mac OS Tahoe). I updated Firefox and now DNS over HTTPS (DoH) is enabled in Firefox. When I have m… (read more)

Hello!

I use a VPN when I access the web and I recently updated my OS (Mac OS Tahoe). I updated Firefox and now DNS over HTTPS (DoH) is enabled in Firefox. When I have my VPN enabled, I cannot access the web, there is some problem with DNS resolution. I have changed my Firefox DoH settings to Standard (I have also used Strict) and have typically been unable to resolve web URLs correctly. There have been a few times that I have been able to use 'Standard' DoH strictness / settings and also use the VPN successfully at the same time, but typically when I have the VPN enabled Firefox cannot access whichever 'mozilla.cloudflare' address it is attempting to use for DNS resolution.

The VPN vendor suggested always using the VPN's DNS resolver. I have done this and I still have the same problem. What should I do to ensure that I have secure DNS and can successfully use a VPN?

Thank you.

Asked by cgdevproject 19 hours ago

Last reply by jscher2000 - Support Volunteer 19 hours ago

Extreme memory usage after update

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M… (read more)

Hi, after latest update just now, the browsers uses up to 45gb of ram within a few minutes! Not sure what it is, I am on MACOS Sequia Version 15.6.1 (24G90) macbook pro M1

Asked by Ejecatl 1 day ago

Last reply by TyDraniu 19 hours ago

Syncronisation

Hello, I reset my PC yesterday. I didn't know my Firefox password anymore and clicked "Forgot password." Then I created a new one. Now my saved online pages and everyt… (read more)

Hello, I reset my PC yesterday.

I didn't know my Firefox password anymore and clicked "Forgot password."

Then I created a new one.

Now my saved online pages and everything else are gone. So synchronization isn't working.

I have an account recovery key.

Will that work? And how?

Please help me.

Regards, Daniel

Asked by daniel1377 3 days ago

Last reply by jscher2000 - Support Volunteer 19 hours ago

  • Solved

Lost Everything

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it… (read more)

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

Asked by Yamu 21 hours ago

Answered by Yamu 20 hours ago

unable to resolve SSL_ERROR_NO_CYPHER_OVERLAP

THE ABOVE ERROR MESSAGE HAS PREVENTED ME FROM ACCESSING 3 WEBSITES - PaddyPower, Ladbrokes, & UK National Lottery. None of the suggested remedies has had any effect. … (read more)

THE ABOVE ERROR MESSAGE HAS PREVENTED ME FROM ACCESSING 3 WEBSITES - PaddyPower, Ladbrokes, & UK National Lottery. None of the suggested remedies has had any effect. Can you fix it?

Asked by alanpeyton46 21 hours ago