Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I prevent the about blank page from poping up

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

prior to going to a web site, the about:blank page pops up, I think it is some kind of malware what is the best way to get rid of it

prior to going to a web site, the about:blank page pops up, I think it is some kind of malware what is the best way to get rid of it

All Replies (2)

more options

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Does the address bar say about:blank or is it just a blank screen. It could be Firefox has cleared the window prior to loading the new page.