Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 14.0.1 loading Facebook as text only

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by user633449

coroadtrip
coroadtrip
more options

Facebook.com loads as text only in addition to having 'certificate errors' Everything was fine until I updated my system to windows 7 and did a clean install of firefox this morning.

Ive tried the solution below and it nothing is working. Anything else? Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. 

   Press and hold Shift and left-click the Reload button.
   Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
   Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache": 

   Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems: 

   Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes). 

   Don't make any changes on the Safe mode start window.
   https://support.mozilla.org/kb/Safe+Mode
Facebook.com loads as text only in addition to having 'certificate errors' Everything was fine until I updated my system to windows 7 and did a clean install of firefox this morning. Ive tried the solution below and it nothing is working. Anything else? Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. Press and hold Shift and left-click the Reload button. Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) Press "Cmd + Shift + R" (MAC) Clear the cache and the cookies from sites that cause problems. "Clear the Cache": Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies" Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes). Don't make any changes on the Safe mode start window. https://support.mozilla.org/kb/Safe+Mode

All Replies (1)

user633449
user633449
more options

Duplicate of https://support.mozilla.org/en-US/questions/936543