Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i start mozilla firefox it always ask me for choose your profile

  • 2 replies
  • 2 have this problem
  • 56 views
  • Last reply by cor-el

more options

when i start mozilla firefox it always ask me for choose your profile, i had only one profile, always i have to choose profile to run the fire fox please help me to solve the problem

All Replies (2)

more options

run a clean upgrade of Firefox 8, remove Firefox 7 fully before remove then try

more options

There may be a problem with the file profiles.ini

See also Profile Manager

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:


There are other things that need your attention.

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.1 r53
  2. Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.