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I need to download files from wetransfer.com and fire fox will not let me

  • 2 replies
  • 0 have this problem
  • 17 views
  • Last reply by cor-el

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Hello,

I received this message when trying to download a file a client sent me. I can download using other browsers but why should I?! ether I get a solution or I'll just change my browser instead of using multiple

Please advise thank you in advance Itai m lustgarten

Firefox detected a potential security threat and did not continue to email.wetransfer.com because this website requires a secure connection.

What can you do about it?

email.wetransfer.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Hello, I received this message when trying to download a file a client sent me. I can download using other browsers but why should I?! ether I get a solution or I'll just change my browser instead of using multiple Please advise thank you in advance Itai m lustgarten Firefox detected a potential security threat and did not continue to email.wetransfer.com because this website requires a secure connection. What can you do about it? email.wetransfer.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the website, and '''there is nothing you can do to resolve it'''. You can notify the website’s administrator about the problem.

All Replies (2)

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Change file type settings If downloading certain file types does not work, check to make sure Firefox is not set to handle those file types differently from others. See Manage file types and download actions in Firefox for instructions on how to view and change how different file types are handled.

Configure Internet security software Internet security software, including firewalls, antivirus programs, anti-spyware programs, and others can block certain file downloads. Check the settings in your security software to see if there is an setting that may be blocking downloads.

To diagnose whether Internet security software is causing problems, you can try temporarily disabling it, seeing if downloads work, and then re-enabling the software.

Enable downloads blocked by Security Zone Policy Downloading an executable file (e.g., an .exe or .msi file) may fail, with the Downloads window showing Canceled under the file name.

This happens because Firefox honors your Windows security settings for downloading applications and other potentially unsafe files from the Internet. To resolve this problem, use the solution given below.

Regards, Peter

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This website doesn't have a certificate installed and thus can only be accessed via http:// and not via secure https://, so make sure you have the correct URL.

You may have a add a HTTPS-Only Mode 'off' exception for "http://email.wetransfer.com/".