Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by sabafarhin

more options

Crashing at startup. Cannot open even once after installation.

Crash ID: bp-548b00b9-59dd-4049-9327-6b9282160824

Crashing at startup. Cannot open even once after installation. Crash ID: bp-548b00b9-59dd-4049-9327-6b9282160824

Chosen solution

hi sabafarhin, unfortunately this crash is caused by websense endpoint hooking into the browser. could you try if the build from here works and addresses this startup crash?: https://archive.mozilla.org/pub/firefox/releases/48.0.2/win32/en-US/

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

hi sabafarhin, unfortunately this crash is caused by websense endpoint hooking into the browser. could you try if the build from here works and addresses this startup crash?: https://archive.mozilla.org/pub/firefox/releases/48.0.2/win32/en-US/

more options

Wow..It worked.. Thanks a ton. :)