Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is my browser automatically diverted to verizon Fios when I check the Security & Safety Tab?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

rlb4tax
rlb4tax
more options

I wanted to check the safety & security settings for this browser and when I selected the safety & security tab I was diverted to a Verizon FIOS support site. They wanted me to sign in before they would start a support session. I tried opening and closing the Firefox browser, rebooting my computer, and could not remove this diversion. I would like to know why this happens and how do I prevent this from happening again. I am not a fan of Verizon and I prefer not to deal with them. I am currently using a secure wifi connection at the Marriott Courtyard Hotel in Baldwin Park California. They are using Time Warner high speed service and the TW tech support does not know why I am being diverted to a Verizon site. I appreciated an answer and a fix for this problem. Thank you. R. Burrell

I wanted to check the safety & security settings for this browser and when I selected the safety & security tab I was diverted to a Verizon FIOS support site. They wanted me to sign in before they would start a support session. I tried opening and closing the Firefox browser, rebooting my computer, and could not remove this diversion. I would like to know why this happens and how do I prevent this from happening again. I am not a fan of Verizon and I prefer not to deal with them. I am currently using a secure wifi connection at the Marriott Courtyard Hotel in Baldwin Park California. They are using Time Warner high speed service and the TW tech support does not know why I am being diverted to a Verizon site. I appreciated an answer and a fix for this problem. Thank you. R. Burrell

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using a bookmark to do this check?

If you use a bookmark then try to go to the main page of the site.

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Modified by cor-el