Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When Opening a Google Sheet, an Error box pops up saying Trying to Connect. It takes 5 minutes to get past

  • No replies
  • 3 have this problem
  • 5 views
demery59
demery59
more options

Just started the week of May 23rd. When we open a Google Sheet, Firefox says trying to connect. This can last 5-10 minutes. It does not happen in a Google Word document, or if we open the Google Sheet from Chrome. I have tried to clear the cache. I have done a Refresh. We have tried different computers. I have the latest version of Firefox. We are a Mac campus.

Just started the week of May 23rd. When we open a Google Sheet, Firefox says trying to connect. This can last 5-10 minutes. It does not happen in a Google Word document, or if we open the Google Sheet from Chrome. I have tried to clear the cache. I have done a Refresh. We have tried different computers. I have the latest version of Firefox. We are a Mac campus.