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Its been an hour Firefox is HUNG and NOTHING is HAPPENEING

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by FredMcD

gurnani123
gurnani123
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Its been almost an hour and FF is HUNG. I can't seem to click on ANY Tab or do just about ANYTHING on the browser. There is NO number to call you guys also. Please help

Its been almost an hour and FF is HUNG. I can't seem to click on ANY Tab or do just about ANYTHING on the browser. There is NO number to call you guys also. Please help

All Replies (1)

FredMcD
FredMcD
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What is your computer system and Firefox?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.