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Firefox got mosaic after browsing for awhile

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  • 1 has this problem
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  • Last reply by Scribe

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There are some mosaic kind of problems appear randomly while i am browsing the internet. This happens to me for both my mac and windows 7.

Please refer to the attach photo, you can see on the top right corner there's a white block there. It keep flashing randomly, and blocking the image while i'm browsing.

I thought it was my Graphic Card problem at first but I found that this happens to my macbook also.

Please tell me how can i solve this problem? As it become very annoying.

Thanks a lot!!!

There are some mosaic kind of problems appear randomly while i am browsing the internet. This happens to me for both my mac and windows 7. Please refer to the attach photo, you can see on the top right corner there's a white block there. It keep flashing randomly, and blocking the image while i'm browsing. I thought it was my Graphic Card problem at first but I found that this happens to my macbook also. Please tell me how can i solve this problem? As it become very annoying. Thanks a lot!!!

Chosen solution

Hi, this may be caused by hardware acceleration or an extension, so please try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

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It getting worse like that while i'm browsing... Please help.... Thanks! http://postimg.org/image/gxt637rcx/

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Chosen Solution

Hi, this may be caused by hardware acceleration or an extension, so please try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.