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Account verification

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by edee_em

edee_em
edee_em
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I was asked to verify my Mozilla account (new user). When I did, I got an error message stating cookies needed to be accepted. I changed the setting for IE11 and in Mozilla I noticed the cookies were set to accept. I got the error message repeatedly indicating to me that my account has not been verified. I then tried the Mozilla browser and it worked anyway. What's up?

I was asked to verify my Mozilla account (new user). When I did, I got an error message stating cookies needed to be accepted. I changed the setting for IE11 and in Mozilla I noticed the cookies were set to accept. I got the error message repeatedly indicating to me that my account has not been verified. I then tried the Mozilla browser and it worked anyway. What's up?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Was that "account" for registration for this Firefox support website? Or to register for "Mozilla Accounts" or a different Mozilla website?

edee_em
edee_em Question owner
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I got this message after downloading for the first time. This was before I went to support. In fact, my support login works no issue. I also noticed when I went into settings that my email address has a "not verified" notice on it. When I click on the verify button I run into the same error message about cookies. All settings re cookies in firefox are set to accept.