Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can not update Adobe Flasher Player, although Firefox says I should.

more options

Whenever I try to update Adobe Flasher player, the process suddenly stops after I grant permission to run the program and "say" yes to "Do you want Adobe to make changes." The new version never gets installed. What do I do?

Whenever I try to update Adobe Flasher player, the process suddenly stops after I grant permission to run the program and "say" yes to "Do you want Adobe to make changes." The new version never gets installed. What do I do?

All Replies (2)

more options

hi JamesHughes, if you have issues with the flash installation please try to use the offline installer from https://www.adobe.com/products/flashplayer/distribution3.html - for firefox use the windows exe-installer for plugin-based browsers...

more options

I tried the suggestion, but the same thing happened. When I answer "yes" to the question, "Do you want Adobe to make changes to this computer?", it seems to start the process, then stops. The box entitled Adobe Download Manager is blank.