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Facebook ID upload is not working

Hello, I am using Firefox on my phone to open Facebook. When I try to upload my ID to recover my suspended Facebook account, I get an error "Something went wrong". I a… (read more)

Hello, I am using Firefox on my phone to open Facebook. When I try to upload my ID to recover my suspended Facebook account, I get an error "Something went wrong".

I already tried Desktop site but still not working. Can you help me fix this upload problem in Firefox?

Phone: Android Browser: Firefox

Open 6

my phone has blocked my Samsung message board, unless I use Google, I'm trying to use Firefox . how can i get access to messages being sent. notification saying that on July 6th messages will be discontinued.

locked my Samsung message board, unless I use Google, I'm trying to use Firefox . how can i get access to messages being sent. notification saying that on July 6th messag… (read more)

locked my Samsung message board, unless I use Google, I'm trying to use Firefox . how can i get access to messages being sent. notification saying that on July 6th messages will be discontinue

Open 1

I am getting the "You are using an incompatible web browser" error. How can I fix it?

Hello Mozilla Support, I am trying to use a website, but it shows the message "You are using an incompatible web browser." I am using the latest version of Firefox on my … (read more)

Hello Mozilla Support, I am trying to use a website, but it shows the message "You are using an incompatible web browser." I am using the latest version of Firefox on my Android phone, but the website still does not work. I have already refreshed the page and restarted the browser. Please help me fix this problem. Thank you.

Moderator note: Moved from the Firefox Desktop forum to the Firefox for Android forum.

Open 1

cannot open a link in gmail

There's a particular couple of links in Gmail, from a specific email, which sends links I need to go to, and they will not open, yet gives an error message. This has been… (read more)

There's a particular couple of links in Gmail, from a specific email, which sends links I need to go to, and they will not open, yet gives an error message. This has been happening for years. The sender sends these links to all members, and I'm the only one who cannot open them. 2 decades ago I was able to open them.

Open 1 20

Inability to attach Dropbox files from attached and mapped drives

My files are stored on external hard drives within Dropbox. The hard drives are mapped to my computer. I can no longer attach files from these drives to anything throug… (read more)

My files are stored on external hard drives within Dropbox. The hard drives are mapped to my computer. I can no longer attach files from these drives to anything through Firefox. I can still attach through Chrome, Bing, Safari etc. Any suggestions how to solve this problem. I am NOT attaching through the Dropbox website. I am attaching through the full path showing drive etc. Thank you.

Open 1 40

Firefox Image Display Problem with Grok / xAI Chat

Firefox Image Display Problem with Grok / xAI ChatI'm using:Dell computer Windows 10 Firefox (latest version) Problem: Grok-generated images (graphs, memes, translated el… (read more)

Firefox Image Display Problem with Grok / xAI ChatI'm using:Dell computer Windows 10 Firefox (latest version)

Problem: Grok-generated images (graphs, memes, translated election charts, etc.) do not appear at all in the chat. I only see blank spaces or broken image icons. Right-click → "Open Image in New Tab" and Ctrl+Shift+R (hard refresh) do not work.This issue started during a long conversation where Grok was creating multiple JPG versions of an election results graph with translated text.Note: The same images load fine in other sessions/browsers, but I prefer to stay with Firefox. Is this a known compatibility issue with Grok's image rendering system in Firefox? Any settings, extensions, or workarounds (without switching to Chrome or Edge) that can fix it?

Problem description generated by Grok

Moderator note: This question has been edited to remove an unintended link.

Open 1 60

I can no longer login to my CNN.com accout, it happened about 3 browser updates ago, I can still login on Chrome, I've tried clearing cache.

the problem started 2 or 3 updates ago. I keep hoping the latest update will fix the problem. I can still access using Chrome. I've tried clearing cache and turning of… (read more)

the problem started 2 or 3 updates ago. I keep hoping the latest update will fix the problem. I can still access using Chrome. I've tried clearing cache and turning off ETP

Open 1 10

No puedo usar la cámara si el micrófono de safari

help?” I am trying to use Firefox/Safari on my iPhone to access a website that requires camera and microphone access. When I reach the permission prompt, the browser gets… (read more)

help?”

I am trying to use Firefox/Safari on my iPhone to access a website that requires camera and microphone access. When I reach the permission prompt, the browser gets stuck or does not allow me to continue even after granting permissions. I already checked settings and allowed camera and microphone, but the issue persists. The page shows a message related to “official browser support” and freezes on the permission screen.

Open 2 80

This website isn't working: "https://account.iheart.com/login/?redirectUrl=https%3A%2F%2Frealradio.iheart.com%2F".

This website isn't working: "https://account.iheart.com/login/?redirectUrl=https%3A%2F%2Frealradio.iheart.com%2F". I am using FlashPeak Slim Browser, which uses Firefox. … (read more)

This website isn't working: "https://account.iheart.com/login/?redirectUrl=https%3A%2F%2Frealradio.iheart.com%2F". I am using FlashPeak Slim Browser, which uses Firefox.

Open 2 80