All Products Community Forum

Just found that using Iolo System Mechanic to clean up my desktop is constantly causing the loss of my bookmarks and possibly my passwords. I have tried to specify which file(s) to ignore in System Mechanic to avoid this issue, but it is not allowing me to specify the files in my Appdata folders that I suspect it is clobbering. Has anyone been successful with this? I am getting tired of restoring my bookmark files every time I use the program. My wife's computer is having the same issue, and even worse in that she has also had her entire bookmark backup files wiped clean, which required her to re-enter all of her bookmarks manually. The folks at Iolo want me to pay for support before I can get any help from them.

I Upgraded to Firefox 151.0.1 and all my bookmarks are gone. I tried restoring from a backup, but Firefox sees no backups. It's like I started from scratch and there is nothing there. Even though I do have backups on my iMac.

Is there anyway to revert to the previous version of Firefox?

What the fuck did you do!!! your last update wiped out all my bookmarks for all my work and everything. who thought that was a GREAT IDEA should be fired!!!! What the fuck do I have to do to get them back and thank you for fucking up my life.

Before reinstalling Windows, I made a backup, but since I didn't update the system until a day later due to work, I forgot the backup password. I've tried every password I could think of, and I don't know what to do now.

After a update 154.0.1 and 155.0.1, 64 byt Firefox dod not keep the open tabs once started, but the bookmarks. After searching in Firefox help, neither I could not find a previous bakup folder, before the update data, so I cannot restore the history it manually, so I do not know what to do. It is quite dissapointing as I had dozens of tabs open for diferent putposes, and now I have no one

So every time the browser crashed or a blackout happens and it forced closed (sometimes the browser is closed normally and it still happens) the next time i start the browser it would show the restore session page. Pressing the restore session would just restore the open tabs and not the tab groups. Because of this i would need to go to the file manager, copy the previous.json and change it to replace the sessionstore. it's kinda annoying. is this problem just me or is this a known issue? also how to fix.

All my bookmarks disappeared and the bookmark button does not work. I have refreshed Firefox - no change. I have uninstalled and reinstalled Firefox but still no restoration of Bookmark button functionality. OS Win10

My bookmarks have stopped working. When I went to Edit Bookmark I found they are all empty. I can create a new bookmark as usual, but I have over 300 bookmarks that no long function that are very important to my work. Is there any way I can possibly restore them, as my work depends on them?

Hello Mozilla Team,

I'll directly jump into - 12 years of Bookmarks and history are gone after the last update. No warning or anything. Can you help me restore? That's unbelievable.

Every time I go into firefox there seems to be another update to download. I conform to ensure I'm up to date. The latest has changed my display to a basic display. All my bookmarks are gone. I cannot access the back up file on my W11 computer. I have a new android phone and I installed firefox on that, but I have yet to use the application as a browser, on that phone. I tried to recover from the phone, but it does not give me the options to select to follow the steps firefox says I should take. It does not allow me to scan the QR code. I desperately need my bookmarks. If I go to the help, obviously others have the same problem. I see the questions but no answers, I am signed in. I have been trying now for 2 hours. Please help. Jill

Why does Firefox do this? Its not the first time this has happened to me, but now I'm lost.