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Thunderbird recently started running very slowly.

I have used Thunderbird for many years and and have loved it. However, recently my "Local Folders Inbox" have been extremely slow (deleting emails, reviewing an email, et… (read more)

I have used Thunderbird for many years and and have loved it. However, recently my "Local Folders Inbox" have been extremely slow (deleting emails, reviewing an email, etc.). I have tried every suggestion that I have found without any change: reducing emails in the folder (down to about 75 remaining), compacting and repairing the folder, deleting and rebuilding all of the msf files and global database, disabling all addons, empty trash and junk, clear the cache, disable hardware acceleration, exclusion in antivirus, etc. It has become very frustrating. Any suggestions would be greatly appreciated.

Solved Archived 5 1256

Thunderbird very slow to send emails (Fedora) starting with 143.0. 142.0 and 140esr do not have this problem.

Hi I was using TB 142 without problems. When upgrading to 143 ou 144.B4 I have problems sending mails to all users after some times. Usually the first mails are sent imme… (read more)

Hi I was using TB 142 without problems. When upgrading to 143 ou 144.B4 I have problems sending mails to all users after some times. Usually the first mails are sent immediatly but after around 10 mails, I have very slow response (varies from 5 sec to more than 1 minute and sometimes timeout). Usually quitting TB solves the problem but this is very annoying. I went back to 140LTS and sems to have no longer this problem. This was tested on many diffrent networks. I am running under Fedora release 42

Thanks

Solved Archived 22 925

How to put Firefox on a diet?

I've been using Firefox for a while, and while there are many things I like about it, it has always been a resource hog. In the past I could get around this by just kill… (read more)

I've been using Firefox for a while, and while there are many things I like about it, it has always been a resource hog. In the past I could get around this by just killing Firefox in Windows Resource Manager and restarting, but ever since getting a new computer an upgrading to Windows 11, it's gotten worse. Every couple of days my computer freezes for 10 or more minutes, I'm having to do a hard reboot ever few days, and I'm even bluescreening about twice a month. I'm pretty sure Firefox is the culprit because killing it will usually resolve the issue.

I'm wondering if there is some way to put Firefox in a sandbox so it does not consume nearly all available memory and other computer resources. It is by far the biggest consumer of resources on my system and I do not want to dedicate 4GB+ of memory to an app that is just showing a couple of web pages and playing YouTube videos.

Solved Archived 24 779

Firefox crash with message "Gah. Your tab just crashed"

We recently update Firefox with version 138.0 and now getting the message "Gah. Your tab just crashed" when opening the browser. We attempted to update and install versi… (read more)

We recently update Firefox with version 138.0 and now getting the message "Gah. Your tab just crashed" when opening the browser.

We attempted to update and install version 138.0.1 only resulting with the same error. We also found and attempted the following all resulting with the same error: - change the about:config page for settings to false for both browser.tabs.remote.autostart and browser.tabs.remote.autostart.2

- clear browser cache.

- enable Temporary Mode in the Help menu. This appears to fix the problem but only for the current browser session. When a new Firefox window is opened, the error reappears.

What is needed to resolve this error or is there a way to permanently enable Temporary Mode or some similar setting? Thanks for all your help with this.

Archived 26 708

Can't compact folders

I have been having much trouble with Thunderbird. The latest problem is with the Sent folder. When I try to Compact Folders I get the message "The folder 'Sent on Local… (read more)

I have been having much trouble with Thunderbird. The latest problem is with the Sent folder. When I try to Compact Folders I get the message "The folder 'Sent on Local' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again."

I have plenty of disk space and have Full Control. I tried creating a temporary folder and moving all the Sent messages to it, so that Sent had zero messages. I still got the same message. The file listing showed Sent to have a size of 182 MB even though it didn't contain any messages. I've tried deleting sent.msf to force Thunderbird to recreate the index - didn't work. I tried using Repair Folder. That worked, but when I tried Compacting Folders again it found another folder with the same problem. I fixed that one and then it said the Sent folder was bad once again. I'm going around in circles!

I've deleted and recreated scores of .msf files for various reasons, trying to get Thunderbird to work without errors, but as soon as I get one problem fixed, another one crops up. I'd conclude that it's my computer, except that I'm not having any problems with other programs.

Any thoughts on this particular problem or Thunderbird problems in general? Thanks.

Solved Archived 7 566

Firefox prevents Windows from Sleep and Hibernate

Frequently when I hibernate my laptop firefox prevents its (as soon as it enters sleep it wakes up) when I close firefox it hibernates fine when I go to powercfg /REQUES… (read more)

Frequently when I hibernate my laptop firefox prevents its (as soon as it enters sleep it wakes up)

when I close firefox it hibernates fine

when I go to powercfg /REQUESTS its the audio card that is driving the wake up

In settings I have turned media.video-wakelock. to FALSE etc and firefox still wakes the computer

Archived 4 541

Cannot print emails

I am unable to print emails - the dialogue hangs at print preview screen where nothing is displayed apart from the circling wheel. Same for all accounts. Fedora Linux 41 … (read more)

I am unable to print emails - the dialogue hangs at print preview screen where nothing is displayed apart from the circling wheel. Same for all accounts.

Fedora Linux 41 / KDE Plasma 6.2.5 / Graphics platform Wayland / Thunderbird 128.6.0-1.fc41

Thunderbird will not print to either printer (Epson Workforce Pro - WF-5110 or HPLaserJet P2015dn) rendering Thunderbird impossible to use fully.

Printers always:

  • print a test page successfully
  • print in all other apps including LibreOffice
  • print web pages
  • print same emails using Kmail client (installed as 2nd client if only to print emails as workaround)

Print using system dialogue does not work from Thunderbird (most options greyed-out including Print).

  • reinstalling printers makes no difference
  • reinstalling Thunderbird makes no difference

Cause: configuration setting or permissions issue or....

I'm out of options and can't think of anything else to try. As a long-term user of Thunderbird (>12 years) I'd really like to get this working. Thanks, Ric

Solved Archived 3 507

*cannot move or delete messages from Inbox.* Safe and Troubleshoot Mode do not help. And "Inbox on redacted@sfu.ca' could not be compacted because writing to folder failed. Verify that you have enough disk space, and that you have write privileges"

Hi. I have over 20,000 messages in my Inbox. I've been sometimes having trouble moving messages into folders, so I thought it would be a good idea to reduce the number … (read more)

Hi. I have over 20,000 messages in my Inbox. I've been sometimes having trouble moving messages into folders, so I thought it would be a good idea to reduce the number of messages in my Inbox. But I can't delete or move messages in the Inbox. When I select messages and enter command to move them to a folder, or ask to delete them, nothing happens. I am a Thunderbird supporter, and I love this program. Thanks for your work! Any advice appreciated. Connie

Archived 24 505

For the past two days, when I tap on Firefox Focus app on my Home Screen and enter my passcode (which I have done many times daily for several years to compete in a game app), it keeps taking me to Google. Why is it not opening Firefox Focus? Help!

How can I get Firefox Focus app on my Home Screen to open? For two or three days now, after entering my passcode, rather than going to Firefox Focus, takes me to Google.… (read more)

How can I get Firefox Focus app on my Home Screen to open? For two or three days now, after entering my passcode, rather than going to Firefox Focus, takes me to Google. I have played a competitive game app I have on Firefox Focus for years. Suddenly I can no longer access it directly through Firefox Focus. Image below is what appears when I go to Firefox Focus and enter my password. The main game I play opens in Google rather than Firefox Focus.

Locked Archived 1 492

Spinning wheel

I am now getting a spinning wheel with annoying frequency while using/trying to use Thunderbird on my MacBook Air 2017 running Monterey. Everything was fine for the first… (read more)

I am now getting a spinning wheel with annoying frequency while using/trying to use Thunderbird on my MacBook Air 2017 running Monterey. Everything was fine for the first 6-9 months, but over recent months the spinning wheel has appeared more and more frequently while I'm trying to read mail, answer mail, scroll through messages, etc., etc. Now it comes up every few minutes and delays me doing anything for about 15-30 seconds at a time. It's really frustrating. I recently ran Onyx, which was designed to clear cache, etc and make everything run smoothly. But the only program it required me to quit before it started was Thunderbird. Is there some cache or something I need to clear on a (semi-) regular basis to keep it working at a reasonable speed without this godforsaken spinning wheel interrupting everything? Thanks for any/all your help.

Solved Archived 27 465

Firefox hangs on some sites; have to kill from task manager.

When I go to some websites, such as Corair.com it hangs. I cannot click on anything. If I try to access specific pages via a search engine the same happens. I can close t… (read more)

When I go to some websites, such as Corair.com it hangs. I cannot click on anything. If I try to access specific pages via a search engine the same happens. I can close the browser but the 8+ processes don't terminate so I have to kill them from task manager.

I clear all of my browser history when I close FF so I can't remember all of the sites this happens on, but it was more than just Corsair.com.

I'm using 140.2.0esr, but also had the problem with 140.1.0esr. I did not have this issue on 128.12.0esr (I upgrade to 140 after that).

I tried turning use hardware acceleration off/on, that didn't fix it.

I am just about to try safe mode.

Archived 2 464

Thunderbird freezing on opening or performing any action

Thunderbird very slow to respond when opening the program. On opening any email it freezes for a couple of seconds resulting in a "Wait for the program to respond" or "cl… (read more)

Thunderbird very slow to respond when opening the program. On opening any email it freezes for a couple of seconds resulting in a "Wait for the program to respond" or "close program message" . This also happens when performing any action in Thunderbird. This has been happening for the past two or three weeks. Can you tell me how to fix this or is it something you need to do to fix.

Archived 3 462

When I open a YouTube channel page Firefox lags and crashes

On my main desktop computer whenever I try to open a Channel page on YouTube, Firefox will start to lag and either tell me it is slowing down Firefox and I need to stop t… (read more)

On my main desktop computer whenever I try to open a Channel page on YouTube, Firefox will start to lag and either tell me it is slowing down Firefox and I need to stop the tab or just crash.

Sometimes after I refresh a random number of times, it will load the videos tab and then be fine on that channel. On other occasions it will never load the channel's Home page or Videos page and I have to close the tab because it won't load or change.

This only happens on my desktop computer. It it more likely to happen if the page has a home screen video.

Let me know what you think. Thanks

Archived 2 455

Android ver. of Firefox kills Youtube (Premium) and Youtube Music (Premium) run in background

I have only 4GB RAM and that can be an additional factor that causes this issue. When I listen to Youtube Premium in the background (with video window hidden) and switch … (read more)

I have only 4GB RAM and that can be an additional factor that causes this issue. When I listen to Youtube Premium in the background (with video window hidden) and switch to Firefox, Youtube Android App is killed. Same thing happen with Youtube Music from time to time. For Youtube, I can workarund this issue by keeping video in Picture-in-Picture (PIP) mode.

Archived 2 422

Compacting Local Trash Folder error "could not be compacted because writing to the folder failed."

When compacting local folder in thunderbird I get error message ( The folder trash on local folders could not be compacted because writing to folder failed. Verify that y… (read more)

When compacting local folder in thunderbird I get error message ( The folder trash on local folders could not be compacted because writing to folder failed. Verify that you have enough disk space [which I do] ,and that you have write privileges to the file system, then try again.) and nothing will work on thunderbird afterward.

Archived 2 421

Der Ordner „Gesendet“ wird leer

Hallo, Ich nutze Thunderbird seit Jahrzehnten. Nun ist mir zum zweiten Mal etwas passiert, das zum Verlust meiner eingehenden E-Mails geführt hat. Ich habe die Komprimmie… (read more)

Hallo,

Ich nutze Thunderbird seit Jahrzehnten. Nun ist mir zum zweiten Mal etwas passiert, das zum Verlust meiner eingehenden E-Mails geführt hat. Ich habe die Komprimmierungsanfrage bestätigt, und danach war der Sendeordner leer, und die Daten eines Jahres waren weg. Eine Reparatur ist nicht möglich, IMAP-Konto. Letztes Jahr passierte dasselbe, E-Mails von vor 10 Jahren waren verschwunden, nur im Sendeordner. Alle anderen Ordner sind in Ordnung. Was ist das Problem? Nie wieder Komprimierung zulassen? Das ist unglaublich ärgerlich. Viele Dinge sind unersetzlich. Wie kann ich das in Zukunft verhindern? Warum betrifft das nur den Sendeordner eines Kontos?

Freundliche Grüße

Wolfgang Nolte

Archived 12 381

Poor performance

Dear Sir or Madam, We are experiencing an issue with various users on our terminal servers whereby websites open very slowly when using Firefox. When I access the website… (read more)

Dear Sir or Madam,

We are experiencing an issue with various users on our terminal servers whereby websites open very slowly when using Firefox. When I access the website using Edge from the same user session, everything works very quickly. We have already tried creating a new profile in Firefox and clearing the cache, but without success. Could you please help us?

The operating system used is Windows Server 2022.

Archived 1 372

Firefox tabs keep closing.

Whenever I try to use Firefox, tab keeps crashing and there is a crash report. It keeps happening to the point where I cannot work. Below are some of dozens of crashes I'… (read more)

Archived 1 370

Thunderbird opening on emails 4 years old and now running very slowly.

When I went to open Thunderbird this morning it told me the programme was already running. It certainly was. There were an infinite number of Thunderbirds running! A… (read more)

When I went to open Thunderbird this morning it told me the programme was already running. It certainly was. There were an infinite number of Thunderbirds running! After failing to close them all, I closed down the computer and started it again. Thunderbird was veryslow to load and when it did, the display for my inbox was of emails from four years ago. I strted to scroll down using the mouse but then I noticed it was scrolling by itself. Eventually it reached today and had downloaded some messages.

The system is though running very slowly, it takes a while for a message to open and messages which I have left open at the top of the screen for action are not showing subject or content. I operate a complicated system of filing in subfolders of messages I need to keep for reference and the subfolders seem to be ok.

I started using Thunderbird many years ago when a IT friend recommended it because, unlike Outlook, Thunderbird has an infinite capacity. I am wondering however if I have taken that too literally? I must have thousands of emails in my IN box going back years, plus a structure of some subfolders which are never used. Is that likely to be why I am having problems and would I be well advised to do a bit of a mega clear out? Advice please from the more tehnically skilled would be much appreciated! Carol

Open 1 368