Showing questions for topic:

Report that I have replied to a message in the header

In Outlook, it would say that "I replied to this message on xxx" in the header (not sure if that is what it is called, but near the top). I found it helpful to at least … (read more)

In Outlook, it would say that "I replied to this message on xxx" in the header (not sure if that is what it is called, but near the top). I found it helpful to at least see if I have already replied to a message received. Is that feature available in TB?

Archived 2 139

Highlighting emails in drafts folder

When I save an email as a Draft, it appears in bold in that folder, so I am aware it is there. If I edit it and save it again, without sending it, the bold disappears, s… (read more)

When I save an email as a Draft, it appears in bold in that folder, so I am aware it is there. If I edit it and save it again, without sending it, the bold disappears, so I forget it is still unsent (unless I happen to click on that folder). Other email software allows you to click a button to highlight a particular email, but there seems no way to do this in Thunderbird.

Archived 1 223

Reordering Tags list. Is there a Profiles file that stores user Tags info?

I'm moving to a new computer and am having trouble getting the migrated Tags into the correct numerical order, same as on the old computer. Because the numerical order co… (read more)

I'm moving to a new computer and am having trouble getting the migrated Tags into the correct numerical order, same as on the old computer. Because the numerical order corresponds to keyboard shortcuts, it would be so very helpful. I know there was an extension that allowed you to set the order, but it's listed as through version 38 or therabouts, so I'm not sure if it would work. I figure maybe I could edit a Tag preferences file if it's in some sort of obvious text format. If anyone out there knows, I would be so grateful for your insight. Thanks.

Solved Archived 2 99

Tags disappear when replying

Hi there, I use extensively tags in my workflow, and I just switched from Gmail to Thunderbird. My only problem is that in Thunderbird, tags apply to a single message an… (read more)

Hi there,

I use extensively tags in my workflow, and I just switched from Gmail to Thunderbird. My only problem is that in Thunderbird, tags apply to a single message and not to the whole thread.

In other words, if I reply to an email with a certain tag, the answer is not tagged.

Is there a way to apply tags to a message and then the whole thread will keep the same tag?

Tank you in advance for your help, Best regards,

Livio

Archived 1 359

Tag List missing

My tags stopped working, right click -> Tag no longer has the list of tags, although 'Manage Tags' shows my list of tags and 'New Tag' applies the tag to the selected … (read more)

My tags stopped working, right click -> Tag no longer has the list of tags, although 'Manage Tags' shows my list of tags and 'New Tag' applies the tag to the selected message, but no tags appear on right click-> Tag list. I'm using Mac OS Version 15.5 and Thunderbird 139.0.2 and have rebooted and reinstalled Thunderbird to no effect. Thanks for any help you may have!

Archived 10 458

Thunderbird not syncing Gmail folders properly after August update?

Hi all, Since the August 2025 update, I've noticed Thunderbird is no longer syncing some of my Gmail folders (mostly labels I created manually in Gmail). The inbox syncs … (read more)

Hi all, Since the August 2025 update, I've noticed Thunderbird is no longer syncing some of my Gmail folders (mostly labels I created manually in Gmail). The inbox syncs fine, but custom labels show up empty or don’t appear at all.

Things I’ve tried:

Removing and re-adding the Gmail account using OAuth

Checking Gmail’s IMAP settings — all folders are selected for sync

Rebuilding folder index files in Thunderbird

I didn’t have this issue before the latest Thunderbird update. Is anyone else seeing this? Could it be a bug with label handling or IMAP path prefix?

Any advice would be appreciated!

Solved Archived 2 285

[SOLVED] TB128 : filename additional information (tags, forwarded etc) for every (IMAP-) email-message

Hi, I remember from the past, the existence of a file (with a strange name) which contained additional information (tags, forwarded etc) for every (IMAP-) email-message. … (read more)

Hi,

I remember from the past, the existence of a file (with a strange name) which contained additional information (tags, forwarded etc) for every (IMAP-) email-message.

Problem is, I can't find it any more, and (stupid me) I forgot it's name and where it's located.

Could someone please

  • help my memory with the name and where it's (or was) located
  • AND when it has been replaced in TB128 by something else, what that something is and where it's located

Thank you

Archived 1 231

simultaneous use of mailbox

Hello. I encountered the following difficulty. There is an email address that is used on several computers. How can I make it so that each user can highlight a letter in … (read more)

Hello. I encountered the following difficulty. There is an email address that is used on several computers. How can I make it so that each user can highlight a letter in a different color from the others to understand who is working with it? For example, one - red, and the other - green

Archived 5 264

Tag Position on email

I would like to move the coloured tag to the left on the delivered email so that It is in my eyeline area. It resides on the right, I would like it on the left. Is this… (read more)

I would like to move the coloured tag to the left on the delivered email so that It is in my eyeline area. It resides on the right, I would like it on the left. Is this possible?

Thanks,

Mike Duffy

Archived 3 91

Tags disappeared after folder Repair

I'm using Thunderbird to connect to the AOL IMAP server. There seemed to be some missing messages in the Inbox so I did folder / Properties / Repair Folder. This caused… (read more)

I'm using Thunderbird to connect to the AOL IMAP server. There seemed to be some missing messages in the Inbox so I did folder / Properties / Repair Folder. This caused ALL the messages to be downloaded from the server. (I suppose this is needed but it was unexpected.) Anyway, after the repair finished I noticed that many but not all of the tags I had applied to various messages had disappeared. I am using the tag feature quite a lot, so this is a significant problem.

Why did Thunderbird do that? Is there anyway I can get the tags back?

Thanks, David

Archived 4 129

labels on pc

I share an info@ with 4 colleagues. We label incoming emails with each our colour. One of my colleague cannot see the colour of the emails we label for her. How do we so… (read more)

I share an info@ with 4 colleagues. We label incoming emails with each our colour. One of my colleague cannot see the colour of the emails we label for her. How do we solve that issue? Thank you in advance for your kind help once more, Mette

Archived 1 181

inbox mail are all marked as drafts

Hi. All the inbox messages are marked "drafts".Have compared ALL settings with TB on my other computer and nrheyare the same.Both have version 138.0.1.This is very annoyi… (read more)

Hi. All the inbox messages are marked "drafts".Have compared ALL settings with TB on my other computer and nrheyare the same.Both have version 138.0.1.This is very annoying and dont know when or how it started.Thanks for your help.

Archived 3 81

Why Tags No Longer Highlight the

Previous when I chose a Tag it selected the entire header and Title. Now it only insert a little Tag icon. I need a big bright highlighted from and title like previously… (read more)

Previous when I chose a Tag it selected the entire header and Title. Now it only insert a little Tag icon.

I need a big bright highlighted from and title like previously. Also, Now the FROM and MESSAGE TITLE re two lines. What changed? I can't see to go back.

Thanks Stan

Archived 2 64

Tags not synching between computers

I share an "info@" account with a coworker and we tag emails as done when we complete out work. I can tag "done" from my computer and it synchs with her account. When s… (read more)

I share an "info@" account with a coworker and we tag emails as done when we complete out work. I can tag "done" from my computer and it synchs with her account. When she tags "done" on her computer the tag does not synch in my account.

I should add that this was working fine until we got a new computer for my coworker and reloaded a new version of Thunderbird. Everything else is synching fine.

I think I am missing something in settings?

Thank you in advance!

Archived 1 108

Flexibly organize Thunderbird mail

I am managing large amounts of Thunderbird mail and would like to be able to flexibly organize it by topic, sender, or perhaps other criteria in order spend less time on … (read more)

I am managing large amounts of Thunderbird mail and would like to be able to flexibly organize it by topic, sender, or perhaps other criteria in order spend less time on admin and more on content. The model I have in mind is that found on an Xperia tablet.

Archived 2 45

Tag sync between multiple computers on different networks. (with IMAP)

Hello, I have an email on several computers: office@company-aaa.com. Configuration via IMAP but TAG synchronization does not work for me. The first TAG works for me: Impo… (read more)

Hello,

I have an email on several computers: office@company-aaa.com. Configuration via IMAP but TAG synchronization does not work for me. The first TAG works for me: Important (red color, shortcut button with key no. 1). But the rest do not synchronize. Generally, I use about 20 tags, but one more tag also synchronizes but incorrectly, (the third with the ninth on another computer).

I looked through the prefs.js file, but I do not see any connections or reasons why it does not work. How to manage this so that all Tags work? Please help, it will make my daily work in the team much easier. Regards. Grzegorz

Archived 2 90

Cannot remove labels from messages

I have 4 messages in my inbox (IMAP not Gmail). They are all labelled "Later" and one of them has a second tag "Important". These labels just appeared after I started usi… (read more)

I have 4 messages in my inbox (IMAP not Gmail). They are all labelled "Later" and one of them has a second tag "Important". These labels just appeared after I started using Thunderbird as from last month (2025-01-01). I found out how they should be removed: "More"-"Labels"-"0 - Remove all labels" or just click to toggle.

Expected behavour: Click to toggle off, stay off. Choose "0 - Remove all labels", stay removed

Actual behavour: With the pop up window open the label is gone, but when it's closed or another message selected, the label is back again.

Please help

Attached images: 1: Message is selected, go to "More"-"Labels"-"0 - Remove all labels" 2: Label is removed - for now 3: click on another message, the label is back

Archived 2 137