Showing questions for topic:

I can't access my inbox after a crash during a power outage.

duplicate of /questions/1587098 thread My late husband's oid Mac Mini crashed during a power outage. Firefox is fine but TB says that the inbox is being used by another s… (read more)

duplicate of /questions/1587098 thread

My late husband's oid Mac Mini crashed during a power outage. Firefox is fine but TB says that the inbox is being used by another something and to wait to use it. I can't open it. I keep this computer active because his artworks and videos are on it. And I feel that he is still here if his computer is. You can also reach me at [edited email from community support forum]. I need to get in. Should I just restart? Or will it take more? I do get Robert's email on my iPhone and it is coming in.

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Can I access my Comcast email server via Thunderbird via mozilla VPN?

I had to turn off Norton VPN to use Thunderbird as my email client for the Comcast email service. Is there any strategy to allow Thunderbird to work through a VPN? I us… (read more)

I had to turn off Norton VPN to use Thunderbird as my email client for the Comcast email service. Is there any strategy to allow Thunderbird to work through a VPN? I use the POP protocol and keep all saved messages (hundreds) on my PC, not on the email server.

Solved 2 46

The company I am using for my database, etc is leaving at end of May. How can I become a member and what do you offer?

I have been using this system since 2008 through a company called Bluewave. They are shutting down at the end of May and I need full service for everything but main email… (read more)

I have been using this system since 2008 through a company called Bluewave. They are shutting down at the end of May and I need full service for everything but main email. I need to talk (like on the phone) to someone who can help me in some way. I am not computer savvy so please have someone patient. I own AuPurr Cat care and don't want to lose our database, etc. info already on file. Am I contacting the right company for this help? My direct # is [edited phone# from community support forum]

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Unhable to login, Thunderbird in Windows

To install a Windows 10 update (I'm on extended support) I told it to update & shutdown. I fired it up this morning and Thunderbird is asking for credentials. It usua… (read more)

To install a Windows 10 update (I'm on extended support) I told it to update & shutdown. I fired it up this morning and Thunderbird is asking for credentials. It usually just runs & downloads emails. I enter my password, then a code from authenticator app. It shows the page below in an embedded browser window that has a checkbox and an "Agree" button. I check the box but the Agree button is still disabled. Dead end. I cannot connect & I'm stuck.

Solved 1 55

shortcut for moving from folder list to message pane

Hi there. I'm looking for a shortcut that takes me from the folderlist pane to the message pane and the first new message, when I'm on the inbox folder. The tab is not go… (read more)

Hi there. I'm looking for a shortcut that takes me from the folderlist pane to the message pane and the first new message, when I'm on the inbox folder. The tab is not good. It moves between to many fields/options.

regards bjarne

Solved 8 73

Adding my account from pc to new phone a qr code displays too big on my pc screen

The qr code displayed in the account transfer email from thunderbird is bigger than my pc screen. Snapping a picture with phone camera not possible. I employ visual acces… (read more)

The qr code displayed in the account transfer email from thunderbird is bigger than my pc screen. Snapping a picture with phone camera not possible. I employ visual accessibilities on pc as I am elderly and have tried to get emails to appear smaller. Cannot get entire qr image on screen.

Solved 1 108

thunderbird 'new messages'

I do not know why but since yesterday I don't have the Orange Box in my Thunderbird home page to create a new message. I have to go into account and click on new message … (read more)

I do not know why but since yesterday I don't have the Orange Box in my Thunderbird home page to create a new message. I have to go into account and click on new message ( with a pen icon ). How do I get the orange box back. I have the orange area in the other pages like addresses, calendar, and the like, but not for new messages. How could I get it back because I installed a new copy of Thunderbird but it did not work. Thank you.

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Freezes while composing message Thunderbird 138/139, Windows 11, in safe mode and troubleshoot mode SOLVED by setting accessibility.force_disabled to 1 (bug1972457)

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only openin… (read more)

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only opening the Windows Task manager allows me to close them. This did not happen with earlier versions.

If I save the message every few seconds while composing I can get most of the message back and continue after restarting TB. This behavior is the same in both the normal and troubleshooting TB modes. I can't even find a crash log to send to Mozilla.

Where shall I look next?

Thank you!

Solved Archived 29 1038

Display grid lines in message list

We have poor eyesight, so in vertical display mode, we could really benefit from having grid lines (at least horizontally) to visually distinguish each message. We have r… (read more)

We have poor eyesight, so in vertical display mode, we could really benefit from having grid lines (at least horizontally) to visually distinguish each message. We have read various solutions on the Internet, but none seems to work at least not in dark theme mode, which is the default for a great many people with vision impairments (or just plain tired eyes). Perhaps some solutions that once worked have been uprooted, so to speak, during the course of Thunderbird updates.

We are used to having grid lines in Outlook (desktop). We are currently exploring switching to Thunderbird, but it needs to support our vision needs. For us, this capability is fundamental, not optional.

We are comfortable making config entries, creating and working in userChrome.css, and the like. We would be grateful for any guidance in this regard.

Thank you kindly!

Solved Archived 16 101

High Contrast option post v140

Since eclipse 140+ rolled out there is no longer a high contrast colour override, I dug through all the settings in case it was moved but I am either not seeing it or it'… (read more)

Since eclipse 140+ rolled out there is no longer a high contrast colour override, I dug through all the settings in case it was moved but I am either not seeing it or it's not there anymore. Does anyone have an option or work around for enabling high contrast without me having to roll back my version or install a different email client?

Solved Archived 5 156

forgotten password for johnandrew@xtra.co.nz. Please forward instructions to johnandrewnz111@gmail.com

Please reopen my access to johnandrew@xtra.co.nz via johnandrewnz111@gmail.com. I am "loading" ?? a new Lenovo LOQ computer . I am 89 years old and not comfortable with c… (read more)

Please reopen my access to johnandrew@xtra.co.nz via johnandrewnz111@gmail.com. I am "loading" ?? a new Lenovo LOQ computer . I am 89 years old and not comfortable with computer jargon. Some how deleted the password and mucked up the recovery procedure and Mozilla account access details. Thanks John

Solved Archived 1 36

Voice to text

Hello Everybody . I have used Thunderbird for a number of years and I like it and have supported it from time to time with donations . I am a person with dyslexia and the… (read more)

Hello Everybody . I have used Thunderbird for a number of years and I like it and have supported it from time to time with donations . I am a person with dyslexia and their a lot of people with this problem . more than you would think . The one thing that I think would be nice is to have a speech to text as part of Thunderbird . It would be a big help to us with dyslexia . Thank you for letting me bend your ear .

Robert
Solved Archived 7 267

Why is thunderbird talking to me?

I updated Thunderbird yesterday and today it is talking to me. Why, it is annoying as hell to have it repeat everything I do over and over. How do I shut it off. … (read more)

I updated Thunderbird yesterday and today it is talking to me. Why, it is annoying as hell to have it repeat everything I do over and over. How do I shut it off.

Solved Archived 1 91

How to make scrollbars thicker in width:

I have come across some people who ask about the thickness of scrollbars. Do you find the scrollbars are just too thin and difficult to select because your eyesight is n… (read more)

I have come across some people who ask about the thickness of scrollbars.

Do you find the scrollbars are just too thin and difficult to select because your eyesight is not so good or maybe you have less ease in controlling the mouse? If yes then the following information may be of help.

Solved Archived 3 450