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New Thunderbird Upgrade removes our ability to view Sent messages in Unified Mode

What is going on with the new TB client? I now have no access to my Sent mail. Nothing showing in Unified Sent mail and no more access to individual account sent folder… (read more)

What is going on with the new TB client? I now have no access to my Sent mail. Nothing showing in Unified Sent mail and no more access to individual account sent folders. Major mistake upgrading. To elaborate, the Unified Send folder has never displayed sent messages and this is a known issue in bugzilla. But we have had the option to expand this folder to show the individual send folders in order to view sent messages. Now, there is no way to expand this folder, so the only way to view sent messages is to choose All Folders from Folders Mode. This defeats the purpose of Unified Folders. It's a step backwards. If there are no plans to address the Unified Send folder, then why was the option to expand it removed. Makes no sense.

Asked by romainroad 1 year ago

Answered by sfhowes 1 year ago

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TB 115.3.1 for Mac - where did my inboxes go?

I just upgraded to TB 115.3.1 and the panel on the left side of the TB window is missing a LOT. I attached a picture of how it looks after the upgrade. "Inbox" at the t… (read more)

I just upgraded to TB 115.3.1 and the panel on the left side of the TB window is missing a LOT. I attached a picture of how it looks after the upgrade.

"Inbox" at the top shows nothing! I actively use four email accounts. Prior to upgrading, inboxes for all four accounts were grouped together at the top so I could quickly switch between inboxes. Now there is nothing there. I can still get to each inbox by scrolling down in the list of items in the left-side panel, but that will be very time consuming and awkward. Is there a way to get all of the inboxes grouped together at the top?

Similarly, for Sent messages: It shows two of my four email accounts, which is better than Inbox which shows zero of four. How can I get the Sent messages section to show all four of my email accounts?

Please help! Thanks, Clint

Asked by clintoconner2 11 months ago

Answered by sfhowes 11 months ago

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Supernova

Comment: I don't think Thuderbird was ready for this Edition/Version/Transition. Question: I have several Email Addresses/Accounts. When Thunderbird updated their Softwa… (read more)

Comment: I don't think Thuderbird was ready for this Edition/Version/Transition.

Question: I have several Email Addresses/Accounts. When Thunderbird updated their Software, only a few of my Email Addresses now show under "Inbox". How do I get the other Email Addresses under that Folder/Header? I used to have an Add-on>Manually sort folders but that Add-on was disabled with the Thunderbird Update and is no longer compatible.

Any help would be appreciated.

Thank you in advance.

Asked by connman 1 year ago

Answered by Toad-Hall 11 months ago

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115 Update: Unified folders are all confused

Unified folders got confused after 115 update. I have several problems with folders from several mailboxes not showing in their respective category. For example, inbox th… (read more)

Unified folders got confused after 115 update. I have several problems with folders from several mailboxes not showing in their respective category. For example, inbox that doesn't show in "inbox" category, Junk folder not in "junk" category, and so on. I think all of them are caused by thunderbird not being able to recognize the kind of each folder in different mailboxes, because of different providers and their settings. I have accounts in major providers such as Google and Yahoo, but also have several independent (i.e. business or work) accounts. One of the most striking example of this trouble is one university account that has all it's folders (sent, junk etc) organized under it's inbox. This was showing ok in the previous versions (junk was "junk" category) but now I get all folders (as subfolders) in the "inbox" category, under the account's name.

I attach screenshot from unified inbox. Note that the inbox from one account is missing and in another account all folders are under inbox.

Asked by eleni.gioti 1 year ago

Answered by eleni.gioti 12 months ago

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missing accounts in unified folders Tbird 115.2.2

Like many others, I'm seriously considering going back to v112 because I find SO many of the changes in 115 "change for the sake of change," "fixing" things that weren't … (read more)

Like many others, I'm seriously considering going back to v112 because I find SO many of the changes in 115 "change for the sake of change," "fixing" things that weren't broken, and breaking functionality that we thought was stable. Not keeping thins like the default font that was selected in the previous version before the upgrade is just plain annoying.

I use Thunderbird to manage many email accounts across different profiles. Not all accounts show up in unified folders, although all accounts are visible in the "All folders" view. Is there any way to "reset" anything to fix this? The Unified folders "Inbox" view in 112 was the best way to see all accounts that had new messages.

Asked by moz1 1 year ago

Answered by Wayne Mery 12 months ago

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Folders missing from folder pane in Unified Folders mode

The latest version of thunderbird 115.3.0 (54-bit) has rearranged my folders, and the junkmail folders for all my email addresses no longer exists. This is very alarming,… (read more)

The latest version of thunderbird 115.3.0 (54-bit) has rearranged my folders, and the junkmail folders for all my email addresses no longer exists. This is very alarming, but what is worse is that the trash folder for some email addresses no longer exists, which means as soon as I delete an email it is permenently gone. And some of my email addresses no longer have a 'sent' folder which means that after I have sent an email, there is no record of the email after it is sent. This is very concerning.

There is folder called 'junk' which should have 100s of emails in it, but it say there are only 17, When I select it, there are no emails there. The 'Drafts' folder only has some of my email addresses.

I would post a screenshot, but it would reveal all my email addresses.

The more I am looking into solving this the more I have discovered that thousands of my emails have disappeared. Especially those I have sent. I am devistated. These are my records.

How can I roll back to when thunderbird was reliable, and is there any way of salvaging this catastophe? And how can I trust thunderbird again, which was at one time most reliable?

I have tried the following advice I sought on bing:

To restore the Junk folder, you can go to Tools > Options > Security > Junk and check the box that says “Move new junk messages to”. Then, select “Other” and choose the Junk folder from the list. This will enable the Junk folder again and move any spam messages there. You can also right-click on any message and mark it as junk or not junk to train the filter. FAILED - IT HAS NOT RESTORED THE JUNK FOLDER

To restore the Sent folder, you can go to Tools > Account Settings > Copies & Folders and check the box that says “Place a copy in”. Then, select “Other” and choose the Sent folder from the list. This will enable the Sent folder again and save a copy of any messages you send there. You can also drag and drop any messages from your local folders to the Sent folder if you want to move them. LIMITED SUCCESS - 2 SENT FOLDERS HAVE BEEN RESTORED. Several have not been able to be restored using this method.

Another annoying change: It has put the 'File, Edit, View, Go, Message, etc' Tool bar under the 'Get Messages, Write, Reply etc" Tool bar. They should be the other way round.

I really hope all this can be solved.

Asked by sheffield28 1 year ago

Answered by Wayne Mery 1 year ago

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Unified mailboxes and server with folders under "inbox" not working well with 115.2.3

I have a mail provider that has a funny folder hierarchy like inbox trash sent ... Basically, all folders are under "inbox". Before version 115.2.3**, s… (read more)

I have a mail provider that has a funny folder hierarchy like inbox

   trash
   sent
   ...

Basically, all folders are under "inbox".

    • Before version 115.2.3**, smart folders were handling that properly.

Now, when I add that "inbox" in the "inbox" smart folder search, it appears for a few seconds there, then disappears until I actualize" again the inbox smart folder. Sometimes thunderbird crashes/

Asked by philippe_44 1 year ago

Answered by philippe_44 1 year ago