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  • Solved

Adding TB Profile to Firewall Exclude "Safe"

Hello, VER: 128.3.0esr (64-bit) Since I have updated to the newest version of TB, it is now a continiuous issue with "Not Responding". This is happening on three differe… (read more)

Hello, VER: 128.3.0esr (64-bit)

Since I have updated to the newest version of TB, it is now a continiuous issue with "Not Responding". This is happening on three different computers with my mail accounts. I am using Godaddy (IMAP) as my mail service, and they now use Office 365. I did read in a post to add my profile to my firewall exlusion. This did seem to solve my issue, but I have since removed it as I am not sure it is safe. Is there any safety issue adding the profile to the firewall exclude.

Thank you, JR

Asked by dominic2 1 day ago

Answered by dominic2 23 hours ago

TAA Compliance document request

My name is Raymond Timber, and I’m a DoD Contractor with DISA J6 in Hampton Roads. Could you please provide me with the latest copy of the TAA Compliance document? I need… (read more)

My name is Raymond Timber, and I’m a DoD Contractor with DISA J6 in Hampton Roads. Could you please provide me with the latest copy of the TAA Compliance document? I need it to request an updated version of Mozilla Thunderbird 128.x ESR. My contact info is Raymond.timber.ctr@mail.mil

Asked by raymond.timber.ctr 23 hours ago

Importing the PGP key from the keyserver takes a very long time

Hi, we found such an oddity. We use a PGP key linked to the mageo.cz domain (the key is for addresses <somebody>@mageo.cz). Recently, importing a key in Thunderbir… (read more)

Hi,

we found such an oddity. We use a PGP key linked to the mageo.cz domain (the key is for addresses <somebody>@mageo.cz). Recently, importing a key in Thunderbird takes a very long time (the search on the keyserver is unreasonably long (tens of seconds) both when the key exists and when it does not exist). It seems to be some kind of anomaly only for this domain. For other domains, searching/importing the key is fast. A direct inquiry (through the www interface of the Hagrid keyserver) is dealt with promptly. The problem concerns only the search for the key via Thunderbird and only the mageo.cz domain

Thanks for the check/fix! Mira Krejci

Asked by Jaromír Krejčí 1 day ago

TB MARK MESSAGE AS READ "When Thunderbird determines that they are junk" OPTION DOES NOT WORK

TB latest version on MacOS latest version TB has option to mark messages as read if it determines them to be junk this does NOT work. It puts them in junk folder but keep… (read more)

TB latest version on MacOS latest version TB has option to mark messages as read if it determines them to be junk this does NOT work. It puts them in junk folder but keeps them as unread. very inconvenient... any solutions? thanks (attached)

Asked by Someone 1 day ago

Is there a way to filter OUTGOING emails to prevent misuse?

Spammers may know how to send messages using my secure email server. Is there any way that Thunderbird can help me by filtering my OUTGOING (SMTP) messages to make sure t… (read more)

Spammers may know how to send messages using my secure email server. Is there any way that Thunderbird can help me by filtering my OUTGOING (SMTP) messages to make sure they include a specific code phrase? If they don't include the phrase, they should not be sent, and I should be informed that this misuse of my server is happening.

Asked by David Spector 2 days ago

Last reply by Matt 1 day ago

  • Solved

corrupt malware attachment still present - remove?

Hello: t-bird 128.3.0 esr 64bit. W11pro laptop (dell). MalwareBytes Team up & running & up to date, many yrs. Problem: an attachment, which I tried to completely … (read more)

Hello: t-bird 128.3.0 esr 64bit. W11pro laptop (dell). MalwareBytes Team up & running & up to date, many yrs. Problem: an attachment, which I tried to completely remove, keeps "coming back" in emails, in a specific inbox (only 1 inbox, of 1 acct). Other t-bird mail accts do NOT have this issue. -The "coming back" means that I delete the attachment and empty the t-bird trash. The attachment then plants itself in another email. -Once planted in an email, it appears the attachment completely erases the body of the text of the body of the email. -The attachment, when opened, is an image of a family. That is it. It is not of any family we know. It is always the same family. -I "found" the attachment (using a search program) by name, "img_2068.jpg" . Deleted what I thought were all occurrences of this file on the laptop, which were only 2 files, both in temp folders. I deleted all temp files from the laptop, emptying the w11 trash & also running w11 file deletion apps. Malwarebytes has never detected this corrupt image file. -After making all those deletions, I ran the search and the search prog did not detect the file. But I reopened t-bird and the corrupt attachment has attached itself to another email, and the same behavior recurs (I delete attachment, corrupt attachment attaches itself to another email).

-Also please note, the emails that had the corrupt attachment attached (have been previously not having any attachments), do exist on the mail server (imap), where you can see the the message body/text. And again, once the corrupt attachment infects an email, in t-bird, that email's body/text goes blank, there is no longer any message to be seen. There is just the attachment notice at the bottom of the email border, to be clicked on to open.

Is the only solution to completely back up all the t-bird accts (address books, sent, drafts, etc.) and reinstall t-bird program (and/or profiles) ? Or, would an "easier" way work (or has worked), like simply deleting the inbox of the "infected" account? I would then download the uncorrupted emails from the imap server in a new inbox. But I don't know where to find this corrupt file, there is apparently no "attachments" folder for t-bird. And again, searching by corrupted attachment file name, and removing it as above, has apparently NOT removed all instances. I don't know how else to find it.

Please advise. Thank you.

Asked by linusr 2 days ago

Answered by linusr 1 day ago

How to bounce an incoming email?

Email is vulnerable to spammers. I've noticed that the emails associated with most of my social accounts have been leaked to spammers even though I never publish my addre… (read more)

Email is vulnerable to spammers. I've noticed that the emails associated with most of my social accounts have been leaked to spammers even though I never publish my addresses.

So I use the Filter mechanism of Thunderbird.

But I can't find how to "bounce" an incoming email, meaning to treat it as though the RECIPIENT account on my server does not exist.

Does anyone know how to get the Filter to bounce incoming email in this way? I think it would be more effective in cutting down spamming than just ignoring the incoming email.

Asked by David Spector 2 days ago

Last reply by David Spector 2 days ago

new Thunderbird version Approval required

Hi Thunderbird Support Team, I recently installed the latest version of Thunderbird in a Hyper-V virtual machine and encountered the following message: " Approval requir… (read more)

Hi Thunderbird Support Team,

I recently installed the latest version of Thunderbird in a Hyper-V virtual machine and encountered the following message: " Approval required Mozilla Thunderbird This app requires your admin's approval to: Read and write access to mailboxes via IMAP. Read and write access to mailboxes via POP.

Allows the app to have the same access to mailboxes as the signed-in user via POP protocol.

This is a permission requested to access your data in xx Send emails from mailboxes using SMTP AUTH. Maintain access to data you have given it access to View users' basic profile"

This was functioning with the previous version of Thunderbird, but now my IT team requires additional information about what the app is trying to do with our Office 365 environment. The approval process is crucial because some apps may introduce security risks or seek extensive access to our Office 365 resources.

Could you please provide more detailed information on the permissions requested and the specific changes in this version compared to previous versions? This will help in getting the necessary approval from our IT team.

Thank you for your assistance.

Best regards, Jenny

Asked by jenny.chen 2 weeks ago

Last reply by jenny.chen 2 days ago

  • Solved

Uh-oh. Do Bcc: recipients all show up on everyone's screen?

Running Thunderbird 128.2.3esr under Windows 10, I just noticed something for the first time. I sent a broadcast message to myself, but included four friends under Bcc:.… (read more)

Running Thunderbird 128.2.3esr under Windows 10, I just noticed something for the first time. I sent a broadcast message to myself, but included four friends under Bcc:. When I got my own copy of the email, from the address on the To: line, I see that the Bcc: list is visible, as shown in the attached image. Is this JUST on my received copy of the message, or is everyone's name 'in the clear?'

Thinking that my outgoing message might have been cached-and-used or something, I went into my Gmail Web account and looked at the message as received by Google's servers. Sure enough, the 'blind' (ostensibly hidden!) names show up there as well, so I'm assuming that the Bcc: function may not be doing its job. Either that, or the primary (To:) recipient sees the Bcc: list in the clear, and listed Bcc: recipients won't, although I don't recall Thunderbird working this way in the past. But if it does, that's okay, just that Windows Live Mail, my previous client, didn't.

Asked by Electrojim 5 days ago

Answered by Matt 5 days ago

Per Google I need to add double layer of security to my gmail as handled by my Thunderbird mail app on my desktop and laptop computers. I

I need to add the Two-layer security Google wants by Sept 30th. I have enabled Two-Layer Verification on my Google gmail account, and given a cell phone number for the s… (read more)

I need to add the Two-layer security Google wants by Sept 30th. I have enabled Two-Layer Verification on my Google gmail account, and given a cell phone number for the system to call with a code. I am not sure if this settles the situation or do I need more like Oauth app, and do I need to re-add the gmail account (and will I keep all my e-mails that are stored). Thank you. Ed

Asked by Edward Kush 1 week ago

Last reply by Wayne Mery 5 days ago

Local folder recovery

A tech person at Tisch school of the arts, New York University, deleted my local folder in my Thunderbird account. He said it posed to Security risk. Is there anyway th… (read more)

A tech person at Tisch school of the arts, New York University, deleted my local folder in my Thunderbird account. He said it posed to Security risk. Is there anyway that my local folder can be restored?

Asked by Carol Martin 1 week ago

Last reply by Matt 1 week ago

Changing to Oauth2 for Hotmail account - now unable to receive new emails (but can send)

Microsoft have forced chaneg to OAuth2 - I've followed instructions at https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202#w_your-outl… (read more)

Microsoft have forced chaneg to OAuth2 - I've followed instructions at https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202#w_your-outlook-or-hotmail-password-no-longer-works-with-thunderbird-and-you-cannot-send-or-receive-email

However they don't seem to have fully worked. I can now send emails out but am unable to get any emails off the hotmail server - and there are some as I checked by logging directly.

Any help welcomed.

I don't want to create a new profile unless I have to as I also run 3 separate gmail accounts as well as the hotmail account off the current profile

Asked by Andrew Malcolm 1 week ago

Last reply by Andrew Malcolm 1 week ago

My old username is locked out as I can't remember which of 3 email addresses I used when I first set up my account’ for ‘Thunderbird

I have been having intermittent problems with my Touchpad over the past two weeks and no changes to the drivers worked. I then carried out a Reset, retaining all my stuff… (read more)

I have been having intermittent problems with my Touchpad over the past two weeks and no changes to the drivers worked. I then carried out a Reset, retaining all my stuff. Something went wrong and although it retained all my docs, photos etc, it lost the profiles and all my saved passwords in Firefox & Chrome. It's a catastrophe. I have backed up my own files every few months but not things like profiles. I have to start again with everything, including Thunderbird.

I set up TB yesterdayand have all my 8 email accounts linked to it and messages are being received ok. First problem is I can't remember which of my main 3 email accounts I used as the main account. Is it the first account. If not, is there a way of finding it in the Settings?

The second problem, when I wanted to reoly to a message I posted yesterday I couldn't pass the password challenge. I thought I could simply change the password but it seems that could lead to losing some emails.

https://support.mozilla.org/en-US/questions/1464891  This is the post I       made yesterday under my original username but I can't sign today and had to set up a new account to make this post. 

In trying to sign in I was sent numerous codes, many of them did not work eventhough I copied then direct from the message. With an email address only, how can I access this Commun ity as I still have a question about the size on the TB 'dashboard. I wabt tio make almost everything bigger.

Asked by Toby 1 week ago

Last reply by Toby 1 week ago

Certificate error with IMAP but not SMTP.

Client: Thunderbird 128.2.3esr (64-bit) - Windows 10 Server: Apache James 3.8.1 I have an internal email server with a self signed certificate. IMAP connections fail w… (read more)

Client: Thunderbird 128.2.3esr (64-bit) - Windows 10 Server: Apache James 3.8.1

I have an internal email server with a self signed certificate. IMAP connections fail with a certificate error. SMTP connections succeed. This occurs on two instances of Thunderbird on separate windows PCs.

This used to work OK, but stopped working after a server restart.

The thunderbird log shows the following/

IMAP: 17:47:09.211 mailnews.imap.48: Connecting to avocet3:993 5 ImapClient.sys.mjs:111:20 17:47:09.261 mailnews.imap.50: Connected 5 ImapClient.sys.mjs:862:18 17:47:14.277 mailnews.imap.48: SecurityError: a SecurityCertificate error occurred ImapClient.sys.mjs:914:18 17:47:14.277 mailnews.imap.48: Connection closed. ImapClient.sys.mjs:944:18 17:47:14.278 mailnews.imap.48: SecurityError info: SSL_ERROR_BAD_CERT_DOMAIN ImapClient.sys.mjs:924:20 17:47:14.279 mailnews.imap.48: SecurityError cert chain: avocet3; serial# 00:E1:B6:E6:FF:22:51:38:34 ImapClient.sys.mjs:929:22 17:47:14.280 mailnews.imap.48: C: 40 LOGOUT ImapClient.sys.mjs:962:20 17:47:14.280 mailnews.imap.49: C: 95 LOGOUT ImapClient.sys.mjs:962:20 17:47:14.280 mailnews.imap.50: C: 96 LOGOUT ImapClient.sys.mjs:962:20 17:47:14.281 mailnews.imap.51: C: 24 LOGOUT ImapClient.sys.mjs:962:20 17:47:14.281 mailnews.imap.52: C: 25 LOGOUT ImapClient.sys.mjs:962:20 17:47:14.282 mailnews.imap.48: Done with status=2153394164 ImapClient.sys.mjs:1851:18 17:47:14.291 Component returned failure code: 0x805a2ff4 [nsIUrlListener.OnStopRunningUrl] ImapClient.sys.mjs:1853

SMTP: 17:50:54.458 mailnews.smtp: Sending message <23ec25c1-4bb8-4351-a52b-a1e3738c6d50@ponder-stibbons.com> OutgoingServerService.sys.mjs:89:18 17:50:54.466 mailnews.smtp: Connecting to smtp://avocet3:465 SmtpClient.sys.mjs:134:19 17:50:54.523 mailnews.smtp: Connected SmtpClient.sys.mjs:431:17 17:50:59.564 mailnews.smtp: S: 220 avocet3 JAMES SMTP Server Server (JAMES SMTP Server ) ready

SmtpClient.sys.mjs:454:17 17:50:59.567 mailnews.smtp: C: EHLO [192.168.178.66] SmtpClient.sys.mjs:679:19 17:50:59.592 mailnews.smtp: S: 250-avocet3 Hello [192.168.178.66] [192.168.178.66])

250-AUTH LOGIN PLAIN

250-AUTH=LOGIN PLAIN

250-PIPELINING

250-ENHANCEDSTATUSCODES

250 8BITMIME

SmtpClient.sys.mjs:454:17 17:50:59.595 mailnews.smtp: Possible auth methods: PLAIN,LOGIN SmtpClient.sys.mjs:961:17 17:50:59.596 mailnews.smtp: Current auth method: PLAIN SmtpClient.sys.mjs:719:17 17:50:59.597 mailnews.smtp: Authentication via AUTH PLAIN SmtpClient.sys.mjs:734:21 17:50:59.607 mailnews.smtp: C: Logging suppressed (it probably contained auth information) SmtpClient.sys.mjs:675:19 17:50:59.643 mailnews.smtp: S: 235 Authentication Successful

SmtpClient.sys.mjs:454:17 17:50:59.652 mailnews.smtp: Authentication successful. SmtpClient.sys.mjs:1191:17 17:50:59.653 mailnews.smtp: C: MAIL FROM:<jim@ponder-stibbons.com> BODY=8BITMIME SmtpClient.sys.mjs:679:19 17:50:59.668 mailnews.smtp: S: 250 2.1.0 Sender <jim@ponder-stibbons.com> OK

SmtpClient.sys.mjs:454:17 17:50:59.669 mailnews.smtp: MAIL FROM successful, proceeding with 1 recipients SmtpClient.sys.mjs:1226:17 17:50:59.669 mailnews.smtp: Adding recipient... SmtpClient.sys.mjs:1231:17 17:50:59.669 mailnews.smtp: C: RCPT TO:<smitjb0809@gmail.com> SmtpClient.sys.mjs:679:19 17:50:59.716 mailnews.smtp: S: 250 2.1.5 Recipient <smitjb0809@gmail.com> OK

SmtpClient.sys.mjs:454:17 17:50:59.719 mailnews.smtp: Total RCPTs during this connection: 1 SmtpClient.sys.mjs:1293:19 17:50:59.720 mailnews.smtp: RCPT TO done. Proceeding with payload. SmtpClient.sys.mjs:1296:19 17:50:59.721 mailnews.smtp: C: DATA SmtpClient.sys.mjs:679:19 17:50:59.743 mailnews.smtp: S: 354 Ok Send data ending with <CRLF>.<CRLF>

SmtpClient.sys.mjs:454:17 17:50:59.751 mailnews.smtp: Sending 397 bytes of payload SmtpClient.sys.mjs:647:17 17:50:59.771 mailnews.smtp: S: 250 2.6.0 Message received

SmtpClient.sys.mjs:454:17 17:50:59.771 mailnews.smtp: Message sent successfully. SmtpClient.sys.mjs:1355:21 17:50:59.772 mailnews.smtp: Start 5 second QUIT timer

Asked by fox48 1 week ago

Last reply by fox48 1 week ago

Master Password prompt, but do not have one.

Thunderbird works after a complete Laptop Clone to a new laptop. BUT both laptops now prompt for a Master Password which wasn't there, so I have no idea what it needs. … (read more)

Thunderbird works after a complete Laptop Clone to a new laptop. BUT both laptops now prompt for a Master Password which wasn't there, so I have no idea what it needs.

I gather the only way to reset it will delete ALL my passwords gathered for over 20 years.

I would like to do that - after copying whatever file actually contains the old passwords, then put back that password file.

Is this possible, and if so what do I do ?

Thanks, Richard

Asked by Stapells 1 week ago

Last reply by Wayne Mery 1 week ago

  • Solved

e2ee - unsigned & not encrypted sent, reciever shows unsigned & encrypted!!

Hi, I have configured 2 accounts for E2EE using OpenPGP. I can send signed emails &/or encrypted messages between the 2 accounts. However, if I send a "normal" messag… (read more)

Hi, I have configured 2 accounts for E2EE using OpenPGP. I can send signed emails &/or encrypted messages between the 2 accounts. However, if I send a "normal" message i.e. no signing & no encryption selected, it arrives as not signed (correct), but encrypted according to the "Show message security" icon. If I send a normal message to an account that has no known encryption setup, then the message arrives and the "Show message security" button is missing (correctly).

Any ideas why this is happening? Thanks for your help.

Asked by adrian100 3 weeks ago

Answered by adrian100 2 weeks ago

The spam in my junk mail box is getting worse not better. I have been marking spam as junk for over a month. Has something happened to the junk mail filter?

I have been assiduously marking all the junk and non-junk items coming into my junk mailbox for over a month. The situation was better, the volume of junk mail was decrea… (read more)

I have been assiduously marking all the junk and non-junk items coming into my junk mailbox for over a month. The situation was better, the volume of junk mail was decreasing by half every two weeks. Now it is rising again to pre-thunderbird levels. Has something happened to the junk mail filter to stop it from working? Why does it take so long to identify junk. The same words keep appearing: debt, lawn, lawyer, cancer, zantac, loans, credit, glasses, frames, windows, insurance, fitness. If I can spot these why can't a the filter. Honestly, this spammer is driving me nuts. My account is with hotmail.com.

Asked by tapping-finch-open 2 weeks ago