Showing questions tagged: Show all questions
  • Solved

Search Mbox File

I am new to ThunderBird so forgive me if this answer is obvious. I am using Thunderbird to access google takeout files (mbox files) of archived emails due to limited gmai… (read more)

I am new to ThunderBird so forgive me if this answer is obvious. I am using Thunderbird to access google takeout files (mbox files) of archived emails due to limited gmail storage.

I am testing this as a solution for storing archived work emails to be accessed in the future.

When I went to "search" the mbox file, the only option was to "filter" the emails. I need to be able to search the folder, especially for body text.

Any suggestions/guidance would be greatly appreciated!

Asked by Kaitlin Jaffray 3 hours ago

Answered by sfhowes 3 hours ago

  • Solved

Emails not appearing as normal.

I need some help please. For several weeks my emails have not appeared as they usually would - especially ones from organisations that would have images and text. Either … (read more)

I need some help please. For several weeks my emails have not appeared as they usually would - especially ones from organisations that would have images and text. Either they are blank. Or they just have some sequences of letters numbers etc repeated. Or they still have no images, there is some text in black but mostly lots of https: followed by 4-5 lines in blue and if clicked on it takes me to their website. If I open my account on Webmail these emails appear more or less as normal. I have sought help (checked I have up to date version, tried taking it off and putting it back on - made no difference) and been told I need to contact my service provider. I do hope you can help me sort this out. And in simple language! Keryn

Asked by Keryn 10 hours ago

Answered by david 8 hours ago

  • Solved

Annoying popup messages

When I first use my computer in the morning I get annoying popups (with tones) for each of the email messages I've received since I quit using my computer the previous ni… (read more)

When I first use my computer in the morning I get annoying popups (with tones) for each of the email messages I've received since I quit using my computer the previous night. How can I get that stopped?

Asked by jfcannon2008 2 days ago

Answered by david 2 days ago

  • Solved

IMAP account same after moving mail into Local Folder

Hi, my IMAP email account is getting full, so to make space, I moved most of my mail, including both Inbox and Sent, to the Local Folder, however there's no size differen… (read more)

Hi, my IMAP email account is getting full, so to make space, I moved most of my mail, including both Inbox and Sent, to the Local Folder, however there's no size difference showing, according to my email provider's quota meter. My IMAP mail is still just as full. Perhaps I'm not understanding what the Local Folder is. I thought this meant I could have mail offline but still accessible. Could anyone please help me understand this, and also please tell me if there's a way to keep my mail accessible and readable from within Thunderbird while keeping it stored offline so that it's removed from my IMAP account. Thank you!

Asked by Mel 4 days ago

Answered by david 4 days ago

  • Solved

How to change email spacing to single space from double space

My email messaging seems to be set at a defined format with double spacing. I prefer to use single spacing but in order to do this I have to type all the way to the end … (read more)

My email messaging seems to be set at a defined format with double spacing. I prefer to use single spacing but in order to do this I have to type all the way to the end of the page and then it will automatically go to the next paragraph and will then use single spacing. I would really like to be able to format my emails with single spacing and different margins other than what I have to use now (i.e.using the entire width of the message). I cannot find any way to change this automatic double spacing and change the width of the paragraph at the same time. From the drop down list directly above the body of the message, I have tried changing from Body Text to Paragraph and back again, but nothing works. Thanks very much for your help.

P. S. I am using Windows 10 with Thunderbird version 128.4.2 esr. I had the same problem in more recent versions but not in older versions.

Asked by Colleen 2 days ago

Answered by Colleen 2 days ago

  • Solved

Inbox empty on Gmail IMAP account

Hello, My name is Magali, I have just installed Thunderbird 128.4.0esr (64 bits) on my Macbook Pro 2017 a week ago. I've synchronized 4 email accounts (including 3 gmai… (read more)

Hello,

My name is Magali, I have just installed Thunderbird 128.4.0esr (64 bits) on my Macbook Pro 2017 a week ago. I've synchronized 4 email accounts (including 3 gmail) so far, one of them is having a problem.

Everything was working fine at the beginning but at some point the emails in the inbox disappeared. They are still present in gmail.com and in the "all messages" folder (screenshot 2), but my inbox only shows the new messages (screenshot 1). But the inbox messages reappear when I add a filter "recipient = me" (screenshot 3) and disappear when the filter is empty...

Does someone know what is happening ?

Thank you ! Magali

Asked by magali.fabre 6 days ago

Answered by magali.fabre 3 days ago

  • Solved

last ten days constant crashing, crash reports fail to send - reply, new message commands don't work (win10)

TB was working great until ten days to two weeks ago. Now it constantly crashes, crash reports fail to send, can't open emails, reply or forward, nothing works and then … (read more)

TB was working great until ten days to two weeks ago. Now it constantly crashes, crash reports fail to send, can't open emails, reply or forward, nothing works and then it crashes again. I have had complete virus scans, malware scans, threat scans done and none are detected.

What happened? I love TB but it no longer works.

Asked by annk2021 1 week ago

Answered by Wayne Mery 4 days ago

  • Solved

Thunderbird: how to change -- printed emails show subject line at top of page, centered

when i print emails the email content & subject/to-from/date header info is fine. But TBird also prints the subject at the top of page in smaller print and wrong font… (read more)

when i print emails the email content & subject/to-from/date header info is fine. But TBird also prints the subject at the top of page in smaller print and wrong font.

I like the easy to find subject, but how can i change the font & size to something i, not the software, prefer? do i need to do this in FFox?

Using win10 home, TBird 115.12.2 (64-bit). [not using latest version, because terrified i'll have to spend another 4-6 hours configuring like i had to for 115*]

thx for any illumination. ***please keep in mind i am NOT an IT professional & actually an IT klutz***

Asked by pat.g888 5 days ago

Answered by Matt 4 days ago

  • Solved

copy and past a URL as hyperlink

I am able to copy and past a URL into a message I am composing, but how do I get the URL to be shown as a hyperlink so that my email recipient can click on it and go to t… (read more)

I am able to copy and past a URL into a message I am composing, but how do I get the URL to be shown as a hyperlink so that my email recipient can click on it and go to the website?

Asked by sandra66 4 days ago

Answered by sfhowes 4 days ago

  • Solved

unable to use keyboard shortcut for zooming in messages

It's bee a very long time since I've been able to zoom in on email messages using the shortcut CTRL+. Drilling through the menu works, but on some messages I have to go t… (read more)

It's bee a very long time since I've been able to zoom in on email messages using the shortcut CTRL+. Drilling through the menu works, but on some messages I have to go through all that 2 or 3 times to get the text large enough. I on version 128.4.2, Lenovo Thinkpad, and Windows 11, 64 bit. Is there anyway to fix this? That same shortcut works just fine in my browser, Opera version 114.0.5282.102, or anywhere else I use it.

Asked by genalsh 5 days ago

Answered by Toad-Hall 4 days ago

  • Solved

recent email issue

Just a couple days ago I started having issues with some emails from trusted senders that I never had before. When I open the emails, I get this message that I took a pic… (read more)

Just a couple days ago I started having issues with some emails from trusted senders that I never had before. When I open the emails, I get this message that I took a picture of. It's related to Apple messages & someone's iphone. I don't own an iphone & have no clue why this started happening recently. Like I said, it doesn't happen to all my emails, just certain ones. Looking at my picture posted, does anyone have an idea what's going on with this?

Asked by bcos50 1 month ago

Answered by christ1 1 month ago

  • Solved

Thunderbird v128.4.2esr on MAC

I have been using Thunderbird for well over a decade and LOVE it! I do not know when this occurred and how but I have two Sent folders, one is called 'Sent' and the othe… (read more)

I have been using Thunderbird for well over a decade and LOVE it! I do not know when this occurred and how but I have two Sent folders, one is called 'Sent' and the other is called 'Sent Messages.' Actual sent messages go to the 'Sent' folder but as both are protected folders, I cannot delete the 'Sent Messages' folder and would very much like to. Can you please tell me how to accomplish this?

Thank you, Paul

Asked by PT 6 days ago

Answered by sfhowes 5 days ago

  • Locked

IMAP email.

I did not make myself clear. I forward email from Comcast.net to Outlook 2010 in IMAP format. Email is in multiple directories. I pulled email from Outlook 2010 (I thin… (read more)

I did not make myself clear. I forward email from Comcast.net to Outlook 2010 in IMAP format. Email is in multiple directories. I pulled email from Outlook 2010 (I think) into TB. If I cancel Comcast, will it delete the email I stored in TB? It removes email in Outlook if I cancel the update link from Outlook to pull from Comcast. Can I continue to read and respond to old email using TB? Thank you

Asked by maursie 1 week ago

Last reply by Matt 5 days ago

  • Solved

Quick Filter - By Sender, Recipient, Subject or Body - not working fully (Mac version)

Running 128.4.2esr (64-bit) on Mac Book Pro (14-inch, 2021 - Apple M1 Max). I have been using Thunderbird across multiple accounts for years, and have collected a really… (read more)

Running 128.4.2esr (64-bit) on Mac Book Pro (14-inch, 2021 - Apple M1 Max).

I have been using Thunderbird across multiple accounts for years, and have collected a really decent amount of email history. Quick-Filters have always formed a large part of my workflow to find emails from given people. I do not take the time to filter messages into sub-folders etc, but rely on these tools to access the mails I need to get to.

In these recent versions, the Quick Filters have stopped working for me across all of my accounts.

When I attempt to use them, by entering a part of someone's email address, or part of a known subject, then click on the filter type I want to use, the indictor to show that the filter is active never changes. I use a dark theme, and expect the filter option to show it's actively applied with the light blue indicator on the filter's button. - This never happens.

In addition, while the displayed contents of the mailbox folder change, the filter itself is never appropriately applied to limit the content which is shown.

I had been sitting patiently on the sidelines hoping that this would be fixed in a new release, but I can't see much evidence of others suffering this same problem yet, and so I don't believe this is being addressed as a bug (yet).

I have enabled Troubleshooting mode to check with add-ons disabled etc, and that hasn't changed this behaviour for me.

This is quite an issue for me as it's affecting how easily I can use my local client. I've ended up having to return to webmail in order to find emails which I should be able to find in my client.

Anyone else having these problems? - Thanks.

Asked by Chris Wiltshire 1 week ago

Answered by Chris Wiltshire 6 days ago

  • Solved

updated to version 128.1 now I cannot send to my lists

I have a few short lists that I use to keep track of different group activities. After the newest update, when I add the list to the BCC box, I get a message that is like… (read more)

I have a few short lists that I use to keep track of different group activities. After the newest update, when I add the list to the BCC box, I get a message that is like "address is not in the form of username@host". I have never seen this before, and it disturbs me a lot. How do I fix it?

Asked by JMO 1 week ago

Answered by JMO 6 days ago

  • Solved

Thunderbird subscribe window shows no folders (Outlook IMAP)

Background I wanted to give Thunderbird a shot because I really, really got tired of Outlook and their shenanigans. About 2 months ago, I tried it a first time and had an… (read more)

Background I wanted to give Thunderbird a shot because I really, really got tired of Outlook and their shenanigans. About 2 months ago, I tried it a first time and had an issue that prevented me from sending emails from my Hotmail email accounts. I gave up after a week of troubleshooting.

Outlook has come up with more bugs and shenanigans, so I tried again, convinced that there had to be a solution. And I found one. If anyone is interested, I was getting the error "Login to server outlook.office365.com with username <...> failed", and the way I fixed it was by replacing "hotmail.com" with "outlook.com" in the server settings. However, not all is fixed yet.

Current problem I noticed that the messages in my Outlook mail (other than the inbox) are not syncing properly. When I start TB, it appears to sync folders because I have seen new emails in subfolders already. However, if new emails come in while TB is open, it only syncs them if they are in my inbox.

I have looked around already and found that when I right-click that email account and I choose "Subscribe...", it presents me with an empty list and I can't see or enable/disable any folder subscriptions (refresh does nothing). This is strange because of 2 reasons: 1. All my subfolders are there, and they seem to sync when I start up TB. But even if I immediately open the subscribe window, the list is empty. 2. I have a total of 4 email accounts configured, 2 Outlook and 2 Gmail. All except for 1 Outlook account show me the list of folders in the subscribe window, so that made me think it was something in my Outlook account settings. However, nothing I can find there seems to be helpful.

Does anyone have an idea on how to fix this? I'd rather not close and re-open my TB app each time I want to check for new messages. I really want to give TB an honest chance but it's not making it easy for me to like it right now.

Asked by jef.van_laer 1 week ago

Answered by jef.van_laer 6 days ago

  • Solved

How to keep all recipient name/address when I reply an email

Hello supporter, When I reply an email, there's only one line to show sender/recipients like "On 2024-11-05 3:00PM, xxx wrote:" (Please see the attached screenshot.) How… (read more)

Hello supporter,

When I reply an email, there's only one line to show sender/recipients like "On 2024-11-05 3:00PM, xxx wrote:" (Please see the attached screenshot.) How can I keep all recipient info. when I reply an email ? like what MS outlook does. (Please also see a screenshot attached)

Thank you. Alvin Yang

Asked by alvin.yt.yang 1 week ago

Answered by sfhowes 1 week ago