Showing questions tagged: Show all questions

Why Thunderbird is updating to SUPERNOVA itself, ignoring disabled updates!

Hello all! Me and my colleagues are using Thunderbird already 5-6 years. We are very happy with it! Until Supernova ... It was like a jam full of "flavors" ... however … (read more)

Hello all!

Me and my colleagues are using Thunderbird already 5-6 years. We are very happy with it!

Until Supernova ... It was like a jam full of "flavors" ... however ... All my colleagues use it ( I don't know how?, in my opinion they just don't give a ****, or exist on other planet ) ... except me and one other person.

ON QUESTION !

So on 1st PC updates are disabled in Registry via "DisableAppUpdate" and there are no signs of this Supernova! On 2nd PC is just like this, but on 22.03 thunderbird updated itself! Steps that I made are these :

1. Deleted compatibility.ini 2. Downgraded to 102.15 3. Created distribution folder with policies.json (will copy text below the post) got them from : https://mozilla.github.io/policy-templates/ 4. Renamed updater.exe 5. Created more registry entries /// "AppAutoUpdate"- 0, ExtentionUpdate - 0 6. Uninstalled maintenance.exe

After all this thunderbird is working just fine. I restarted PC several times, made a shutdown - all OK. Until the next morning. And every morning I just added more settings I founded in internet until I ended here. Today is day 4. And same again ...

Please for some help.

Best Regards,

Asked by Radoslav Borisov 1 day ago

Last reply by sfhowes 9 hours ago

Recovering/migrating email files

The mother board on my old computer crashed and I needed to get a new computer. Old computer will not post or boot-up. Is there anyway to retrieve and transfer my Thunder… (read more)

The mother board on my old computer crashed and I needed to get a new computer. Old computer will not post or boot-up. Is there anyway to retrieve and transfer my Thunderbird email files to my new computer when the old computer will not post? Thanks!

Asked by ertter 12 hours ago

Last reply by david 11 hours ago

Can't get the old profile's inbox to work

I've received some profile folders and asked to get them to work again. these are just ctrl+x-ed out of the old system - see the attached image- , and can't really get Th… (read more)

I've received some profile folders and asked to get them to work again. these are just ctrl+x-ed out of the old system - see the attached image- , and can't really get Thunderbird to recognize and load them now. Could someone help please?

Asked by Gábor Orosz 2 days ago

Last reply by david 2 days ago

Windows 11 Explorer Thunderbird folders invisible

I've just replaced Windows 10 with a clean install of Windows 11 and then did a clean install of Thunderbird. No snags and Thunderbird is working fine on all my email acc… (read more)

I've just replaced Windows 10 with a clean install of Windows 11 and then did a clean install of Thunderbird. No snags and Thunderbird is working fine on all my email accounts. BUT No Thunderbird folders in Windows Explorer are visible. I've looked for my Profiles folder where Thunderbird says it is but it's not there or it's invisible! Similarly there are no visible Thunderbird folders under any program folders. As my emails are working fine, none of this would matter except I do local email backups using a batch program run by Windows task scheduler so I need to be able to get to the profiles folder for this (been running fine for years under Windows 10). Also I'm curious! So, is this entirely a Thunderbird problem, or entirely a Windows 11 problem, or some interaction between the two. Any solutions? Many thanks for any help you can give. Clive

Asked by ego18 3 days ago

Last reply by sfhowes 3 days ago

MacOS Ventura update to MacOS Sonoma caused Thunderbird to stop working

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process… (read more)

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

Asked by Ray Johnston 5 months ago

Last reply by sjallyn 4 days ago

Cannot connect new computer to my email

I have downloaded Thunderbird to a new Windows computer but cannot connect to my Spectrum server. I have 2 other computers with Thunderbird which work fine. Spectrum is … (read more)

I have downloaded Thunderbird to a new Windows computer but cannot connect to my Spectrum server. I have 2 other computers with Thunderbird which work fine. Spectrum is unable to help and feel there may be an issue with Thunderbird. I have uninstalled and then reinstalled Thunderbird to no avail. Any clues, anyone?

Asked by obaditch1 4 days ago

Last reply by david 4 days ago

email importing or migrating from one service to Thunderbird

Hi; I just installed Thunderbird and set up one email on it but it only migrated today's emails from that service ( Cablevision in NY which has it's own email service) ho… (read more)

Hi; I just installed Thunderbird and set up one email on it but it only migrated today's emails from that service ( Cablevision in NY which has it's own email service) how can I retrieve all my emails from it I have over 10000 emails in there. Thank you.

Asked by jrfuenzalida 1 week ago

Last reply by Matt 4 days ago

cannot get to imap acct after trying emClient, lost password

I could not update TBird. I tried emClient (it's awful). Downloaded new TBird installer and was able to install new version TBird. I can see emails up to time I switch… (read more)

I could not update TBird. I tried emClient (it's awful). Downloaded new TBird installer and was able to install new version TBird. I can see emails up to time I switched to emclient, but nothing else. Lost old password. Something about imap. Aged and confused please help.

Just to confuse things more, I had previously moved my Local Files folder from C:.... to F:..... (4 partitions on 2 drives.

Thanks Roger Clare (roger.clare@gmail.com)

Asked by Roger Clare 1 week ago

Last reply by Matt 4 days ago

Moved some mail folders from one laptop to another using a USB. In the target laptop files are there but no mail show.

During a "folder compact" one folder just was cleared and all mails are gone. Tried to copy a folder from another laptop following a tutorial. Copy seemed to be OK, paste… (read more)

During a "folder compact" one folder just was cleared and all mails are gone. Tried to copy a folder from another laptop following a tutorial. Copy seemed to be OK, paste too to the "local folders" folder. Everything, I mean all the files are there, apparently untouched, but when I open Thunderbird there is no sign of the mails.

I presume a step by step sequence of the moves to take, fool proof, both laptops, may help. Kind of "first, switch on both laptops..."

Thank you for any help.

Stefano

Asked by stefano menada 1 week ago

Last reply by david 1 week ago