I have two problems tha occur when using the Unified Folder tree view.
1) The view of Local Folders that appears in the Unified Folders view (which I use and require) h… (read more)
I have two problems tha occur when using the Unified Folder tree view.
1) The view of Local Folders that appears in the Unified Folders view (which I use and require) has lost all subofolders except for Outbox. In particular, it does not show Sent Copies which is folder I rely on.
However, Sent copies and several other subfolders for Local Folders are visible in the All Folders View.
As a workaround, I am currently set the tree view to show both Unnified Folders and All Folders to have access to Sent Copies in local Folders...but this is a pain because it means I have to scroll far, far, down in an excessively long folder tree to find Local Folders/Sent copies.
So the solution I'm seeking to number 1: Restore Sent Copies, and other normal subfolders, to the view of Local Folders that appears in the tree when the view is set to Unified Folders. (Closing TB, Deleting the Smart Folders from the Mail folder and re-starting TB does not solve or have any effect on this problem. See my conjecture at end below).
Second problem is: I'm seeing a big handful of duplicate emails showing up in the Unified Folder Sent folder. I've cleared up most of this problem by deleting Smart Folders from the Mail Folder in the profile...but this repair fixes most, but still permits a handful of duplicates to remain, especially in the Sent folder.
I have been running TB happily for maybe 10 years. Current setup is Windows 10 on a Lenovo desktop....my two mail accounts are Hotmail and Gmail.
I'd be very grateful for assistance with these problems.
My conjecture about these problems: They arose in past month while there were a lot of starts and stops and edits of settings for TB in past couple months in order to keep TB connecting to Hotmail. That finally got solved a week or so gao... but my conjecture is that some program crashes thar arose while editing TB sedttings may have contributed --at least to the missing subfolders n the main or Unified view of Local Folders.