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The "send" button is missing from the menu of my emails, I can write replies but not send them. (bug1989214)

A "send later" button came up one morning instead of the usual "send" button. When I clicked on the write button to see where the "send" button was, several choices came… (read more)

A "send later" button came up one morning instead of the usual "send" button. When I clicked on the write button to see where the "send" button was, several choices came up but when I clicked on the "write" choice I lost the other choices and now can't get back to the original write button and still no "send" button appears anywhere on the menu. I can save messages to Draft but still can't actually send them. I can still receive emails, just can't send them! Help!

Solved Locked 9 1 465

Cannot send messages from the send icon.

When I press the send icon in The Messaging Company email nothing happens. Therefore I cannot send emails. Have tried various port numbers in the outgoing server and sec… (read more)

When I press the send icon in The Messaging Company email nothing happens. Therefore I cannot send emails. Have tried various port numbers in the outgoing server and secure connection is established.

Solved 1

Thunderbird is not generating a Sent folder for a new email account, and will not send from that account.

I just added two new email accounts to my Thunderbird installation, which has been working with three accounts flawlessly for years. All my accounts are POP/SMTP. Both t… (read more)

I just added two new email accounts to my Thunderbird installation, which has been working with three accounts flawlessly for years. All my accounts are POP/SMTP.

Both the new emails are Google Workspace accounts for an in-home business. One uses (my) name@(domain) as the account name, the other uses info@(domain). The account using my name works fine, sending and receiving. But the info@ account does not display a Sent folder, and will not send messages. It looks as if it does, but they never show up. I checked the Account Settings and the two new ones are set up identically, and just like the other accounts that have been working just fine. Any ideas? Many thanks in advance.

Solved 3 30

tbird cant d/l msgs from yahoo

win10/tbird v140.12.1.esr wont d/l from yahoo. logon appears ok but the d/l bar starts & then just times out. This just started 3-4 days ago. gmail & fastmail ok.… (read more)

win10/tbird v140.12.1.esr wont d/l from yahoo. logon appears ok but the d/l bar starts & then just times out. This just started 3-4 days ago. gmail & fastmail ok.

Solved 1 40

Email won't download from server, suddenly

I retrieve email from two different servers, one is mine, one for work, All of a sudden last night I got a spam email from my personal email server, that kept coming in o… (read more)

I retrieve email from two different servers, one is mine, one for work, All of a sudden last night I got a spam email from my personal email server, that kept coming in over 100 times, but no other email. My work email is fine. I contacted the hosting company for that server, who was supposed to blacklist that spam address, (my Thunderbird junk button wouldn't do it), but I'm still getting those emails only. Thunderbird tells me there are 110 emails (and counting) on the server, but won't retrieve them. I can see them on my phone, just not my desktop. (I have the phone set to leave emails on the server until I retrieve them with the desktop). I thought maybe it was because I hadn't cleared out my Inbox for a while, so I deleted about half of the 30k emails that were in the Inbox folder, but it didn't make any difference. It won't compact because I keep getting an error that says some other operation is in progress, but nothing is. None of my settings have changed, and I'm still downloading what I think are copies of that spam email, since they all have the exact same Send time. My Thunderbird version is current, v 140-13 oesr 32-bit, on Windows 10. What can I do, thank you in advance. Long time Tbird user, rarely any problems. Image of some of the copies of the spam email.

Solved 2

Sign on to Everymail

TalkTalk have outsourced their email to Everymail. We use Thunderbird as our e, Mail client on a pc. We have stopped getting email and can’t send any for a week now. Do I… (read more)

TalkTalk have outsourced their email to Everymail. We use Thunderbird as our e, Mail client on a pc. We have stopped getting email and can’t send any for a week now. Do I need to reset the server names suddenly.

Solved 5 20

connection to server pop.mail.yahoo.com timed out

"connection to server pop.mail.yahoo.com timed out" I have been getting this message in the activity manager for about a week now. When I click get messages, it says dow… (read more)

"connection to server pop.mail.yahoo.com timed out" I have been getting this message in the activity manager for about a week now. When I click get messages, it says down loading message 1 of 1, but nothing happens.

Solved 4 1 70

Unsent Message Folder in Wrong Place

> I have 6 email accounts I manage in my Thunderbird. > Normally I do not delay sending emails, so I have not had a reason to use the Unsent Messages Folder. > … (read more)

> I have 6 email accounts I manage in my Thunderbird. > Normally I do not delay sending emails, so I have not had a reason to use the Unsent Messages Folder. > I recently installed Thunderbird's Mail Merge Add-On to send mass individual emails to classmates for a school reunion. Doing it this way will allow me to track individual bad emails. I have a total of 3621 emails. > I created a new Gmail Account for this purpose. > There is a concern to not send too many emails out at once to avoid getting flagged and suspended by Gmail as a Spam Account. (Limits of 50 to 500 per 24 hr period have been suggested to avoid this), so scheduling bursts of emails over a period of time is necessary. > The Mail Merge Add-On has 3 output choices, Save as Drafts, Send Later, Send Now. (The instructions warn against using Send Now) > I tried the Save as Drafts function and it performed as promised, creating 3621 individual customized emails in my Account's Draft folder. This, however, makes it so you have to send each email individually. > When I tried the Send Later function, it appeared to work, but a Local Folders > Unsent Messages folder never appeared. I searched all my other email accounts and finally found it in the one Old Defunct email account list that I never use anymore. It does appear to have created all 3621 emails. > I tried to Drag & Drop it into the Local Folders stack, but received an error message that a folder of that name already exists there, even though it does not appear in the list of folders. > I tried repairing folders, compressing folders and was not able to move it or even create a new one of that name and copy the contents. > I would like advice on how to proceed to complete moving/copying the Unsent Messages folder to its proper location in the Local Folders stack. Thank you! greg

Solved 6 30

After the last Thunderbird update I cannot send e-mails but still receive emails as usual. When sending I get a error message Must issue a STARTTLS command but all settings seems to be OK

Thunderbird Send message Error Sending of the message failed An error occurred while sending mail. The mail server responded: Must issue a STARTTLS command first. For mor… (read more)

Thunderbird Send message Error Sending of the message failed An error occurred while sending mail. The mail server responded: Must issue a STARTTLS command first. For more info, go to https://support.google.com/a/answer/3221692 and review RFC 3207 specifications. ffacd0b85a97d-47aa0f2186bsm33992962f8f.36 -gsmtp. Please verify that your email address is correct in your account settings and try again.

Note: I could not find the suggested specifications as indicated in the error message!

I did not change anything, the sending error occurred suddenly , all my settings IMAP Mail Server Port 993 SSL/TLS OAuth2 and SMTP Port 465 are still set to default. I changed also the SMTP to an new shown default 587 but non of this settings resolved the problem

Solved 3 40

Mozilla TWC account failures

I have a desktop that is windows 10. I use Mozilla for four email accounts, 3 of my accounts work fine. My problem is with TWC. Emails sent/forward and cant save drafts o… (read more)

I have a desktop that is windows 10. I use Mozilla for four email accounts, 3 of my accounts work fine. My problem is with TWC. Emails sent/forward and cant save drafts often fail. When I sign into spectrum webmail, my Mozilla TWC account works again for a while. This started about 2 weeks ago. I'm using version firefox version 151.0.2. I've eliminated Spectrum as being the issue and all my settings are correct. Thoughts?

Solved 1 30

emails in inbox keep moving to trash box by themselves

For some reason all my emails contained in the inbox keep moving to the trash box by themselves. I have to manually move them back to the inbox. This includes read and un… (read more)

For some reason all my emails contained in the inbox keep moving to the trash box by themselves. I have to manually move them back to the inbox. This includes read and unread messages. anyone know how to stop this? V 152.0 64 bit.

Solved 5 50

emails wont delete

Hi All, ok, so just clicked retrieve messages and as they came in we had a power cut. Rebooted the PC and all messages are there, but 2 copies ... I deleted one copy, but… (read more)

Hi All,

ok, so just clicked retrieve messages and as they came in we had a power cut.

Rebooted the PC and all messages are there, but 2 copies ... I deleted one copy, but I can't delete the other ..... and they're all empty.

All the highlighted messages in the image will not delete. Any new ones that come in are fine, but these simply won't go away.

Any ideas?

cheers, Ross

Solved 2 20

emails move on their own from inbox to trash folder (locked duplicate)

my emails whether they are read or not move on their own from the inbox to the trash folder without being prompted. I have disabled all spam filters and this still happen… (read more)

my emails whether they are read or not move on their own from the inbox to the trash folder without being prompted. I have disabled all spam filters and this still happens. I have to manually move them back to the inbox more than once per day. Help! I have had a lot of problems with Tbird since having to re download the program since my last hard drive failed. Thanks Marc

Locked 1 40