Thunderbird Community Forum

As of 10 October 2024 my Thunderbird account coupled with gmail exhibits the following symptoms: 1: Will no longer download new messages beyond 9 October. I get the message: Connected to imap.gmail.com 2: When sending messages I get the message: [Location] smtp.gmail.com:465 [Get Certificate] When I view the information, I get information as per the attached screen.

Could it be anything to do with the Win10 update of 9 October? Or/and Norton 360?

Thank you for your help.

Sid Katzen

Starting on 10/01/2024 Thunderbird no longer allows me to send or receive email.

When I try to read messages using Thunderbird, I get the following: Sending of password for user XX@msn.com did not succeed. Mail server outlook.office365.com responded: Logon failure: unknown user name or bad password.

When I try to send messages using Thunderbird, I get the following: Enter your password for XX on smtp.office365.com:

I have tried redoing the password and it does not help.

This is on a WIN/10 system. I updated to the latest version of Thunderbird and it did not help.

I checked out Thunderbird on my WIN/XP and get the same results as with WIN/10.

When I use Firefox and login to https://outlook.live.com/mail/0/, I can send and receive email as before. The same is also true with my Mobile Phone.

I just want to move the profile to an external drive. I can't download my google email because there is no space on the disk where it normally writes to. Thank you!

Dear community, I have recently updated my Thinkpad from kubuntu 22.04 to 24.04, which included an update of thunderbird to version 128.1.0esr (and a switch to a snap package).

However, when I type into the quick filter bar, (i) the whole thunderbird GUI freezes until the filter was applied to my several thousand emails, (ii) which also seems to take much longer than before. Before the update, the filter took maybe ~0.5 seconds or less, it now takes ~4 seconds. A lot for just a few thousand emails. Btw, the same happens if I empty the quick filter field. Just that it seems to take now even longer until it shows all of my emails.

I don't know if anyone can help. I feel more this could be something for a bug report?

Thanks a lot in advance, Matthias

Modern Authentication Methods are now needed to continue syncing Outlook Email in Thunderbird. I have changed my POP Mail Server settings for outlook.office365.com to OAuth2, but every time that I attempt to logon, the Microsoft Enter code screen is incorrectly displayed (see image). The necessary 'verify' icon is missing, so that whenever I input the required code from my authenticator app, nothing at all happens and then the connection fails.

There are two separate lines shown for inputting the code and this is also abnormal. Unfortunately, neither of them does anything and the same goes for the blank square box, or simply hitting the return key after the code has been entered.

It makes no difference if I delete my Outlook account from Thunderbird and reconfigure the relevant email settings from scratch. I have two Windows 10 laptops with Thunderbird 128.3 and the results are identical on both.

I cannot find a reference to anyone else having this particular problem with OAuth2 logins and would appreciate some help.

Microsoft suggested that I open Thunderbird Settings - Privacy & Security - Accept Site Cookies (checked) and then attempt the login step again. The box was already checked, so I cleared the existing cookies and made another login attempt. It was unsuccessful for the same reason as before.

NB. I have edited out my actual email address which was shown below the Microsoft logo in the image.

Thanks.

I got an email from Microsoft saying my Live.com or Outlook.com email accounts won't be supported in Thunderbird UNLESS I change the settings to OAuth2 in incoming and outgoing server settings.

I even REMOVED the email account and re-added it making sure it was OAuth2.

But for my live.com & outlook.com email accounts I continually get prompts for passwords from Thunderbird. Sometimes I can't even click the RED X at the upper right to shut the prompt down. I just happens over and over until I give it what it wants.

I am tempted to shut down all Microsoft email accounts and switch to Gmail.

I have Thunderbird version 115.12.2 (64-bit) I used Windows 11 23H2 build 22631.3810 Windows Feature Experience Pack 1000.22700.1020.0

Any idea how to stop these prompts?

I like Thunderbird much more than any other email program I have ever used, and would like to keep it

Just getting used to version 128. 1. The background is very black ... I'm sure this can be changed to another colour. How ... can't find this for 128; probably me! 2. I hate threaded emails and have changed View/Sort By/Unthreaded. Does this fix all email threading's or is there some other Setting that I should use?

Thanks (This got posted in error under Android)

Last night (9/23/2024), Thunderbird began presenting a screen (see attached) requiring me to sign in to contine to Mozilla Thunderbird Email. At the top of the screen is a "Sign in with Google" line. However, there is nowhere to sign into anything. My correct email is displayed but no entry for a password.

Clicking "Next" takes you to an Error 400 screen. There is no "Close" button and the only way out of the screen is to hit "Esc," which takes me to my Email account. After a short bit, the screen refreshes back to that " sign in to contine to Mozilla Thunderbird" screen. After one or two more uses of :Esc, I can get back control of my laptop.

Meanwhile, Thunderbird is frozen--mail doesn't update, and any attempt to use T-Bird returns me to the sign in cycle. Win 11; TB ver, 128.2.3esr (32-bit); server security imap.gmail.com, port 993, outgoing server smtp.google.com, authentication OAuth2. I've accepted cookies and javascript and closed my VPN. can't figure what to do next.

Donation Amount: ₹1,619.00 INR

Donation Date: Oct 7, 2024

Transaction ID: DVZLCLKL

Received From: Madhavan Seshanna, madhavan@markwinlogistics.com

I have three email accounts in Thunderbird on my Windows 10 PC which are all with Yahoo. The accounts are ex Sky accounts but are now run by Yahoo.

I am replacing that PC with a Windows 11 laptop so I need to migrate.

I exported the Thunderbird data using the export tool and when I imported the file into the new Thunderbird installation on the laptop I got three pop up messages from yahoo asking me to agree to allow access but they all related to the first of the accounts. I can send and receive from the first account but can neither send or receive from the other two accounts.

I have tried deleting the last two accounts and adding them manually but the yahoo pop up again refers to the first account.

Any suggestions?

I read through the previous discussion on this issue since I am suffering from the same issue of links not working as expected. I regularly need to forward messages which include links and none of the suggestions mentioned worked for me, and I do not recall this being a problem in the past.

I currently run Thunderbird 115.11.0 on Linux Mint 21.3 Cinnamon & have been using Thunderbird as my primary Email package for many years across multiple computers.

The work around is to to copy any email that is to be forwarded to the Drafts folder. Links are preserved and the message can then be edited as required and sent complete with the embedded links.

Hope this helps others who have the same problem.

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version. He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur. He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago. So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different? Thanks very much for the help. Tony

Good morning, I am a cave man when it comes to all things computer so please bear with this simple question. Opened up T-bird e-mail and got a message that the monthly releases are not considered to be stable for general use and to download the latest stable version of T-Bird as it looks like something new was released in the last week? Would it be as simple as downloading the latest version/update? Will it be safe to do this or alter anything else on my computer besides going from the beta version to the latest stable version? Sorry for the trouble, but a little anxious downloading something that I'm not sure of. Thanks very much for the help.

Tony

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend?

"Action Needed – You may lose access to some of your third-party mail and calendar apps

Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

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There is more than one account set up in Thunderbird, for this problem, if I can solve it for two accounts I can likely get it working for the rest as well. Hotmail accounts/Outlook. All of the accounts receive e-mail no problems. The new Oauth2 is set up and working. But when attempting to SEND a message, every time I must manually edit the "account" to use to match whichever account I am sending from. It is crazy, setting the outgoing smtp server 'user name' to use logging in on the outgoing server, just uses the latest one it is set to.

Sometimes if I forget to change it a message will pop up that e-mail can't be sent from whatever the other login is. It is almost like it expects to have a master account that all of the other accounts send e-mail through.

Tried setting up a second 'identity' but that doesn't seem to fix the problem. Why can't the outgoing user account be set for each account independently?

Thunderbird does not render most Messages correctly, as shown in the Screenshot of the same Message. Also different Messages fail to render in Different ways. Some don't have any Text, some have a bit Text, others have a lot text, and sometimes the Message Information is shown, and Sometimes it is not.

I am on Thunderbird 128.2.3esr (64-bit) On current NixOS unstable. And I use the Plasma Desktop on Wayland.

How can I implement my previous profile in 128.3.0 after inadvertent (release channel) automatic update to 131.0 followed by downgrade (uninstall/download/reinstall from thunderbird.net) to latest supported esr release, as recommended.

My last profile worked fine after auto update to 131.0 with emails, local folders, calendar, rules, contacts, etc. all available. Now, when attempting to launch or use that previous profile in reinstalled 128.3 popup advises: "You have launched an older version of Thunderbird." "A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version or create a new profile."

Only options then available are "Exit" or "Create New Profile." TB 128.3 will recognize only a newly created generic profile, but not allow previous profile to be launched or set as default from Profile Manager.

Essentially, the options are: 1) Use your previous profile, but only with the Beta 131 release 2) Use the latest supported (128.3) release but only with a newly created profile, not yours.

I've seen this problem posted in several forms by people unknowingly on the "release" update channel who got the 131 release and can't implement their profile after downgrading to the esr release. The recommendations I've found to address this problem seem to lead one to a circular return to the problem.

John C

Hi. When I select any of local folders and press the right mouse button on it and then select Compact, nothing happens (any message or pop up). When I choose Imap folder and then select compact, everything works fine even if there is no need of compacting such folder there is a message that 0KB where freed. I choose both online and offline work to check, but nothing helps. I remember that on older versions compacting worked fine, but now I don't know where is the problem.

Thanks for any suggestions.