Thunderbird Community Forum

hi, i'm trying to view my saved passwords as i used to be able to but now it asks for a sign in! user name and password! i don't know what this refers to as i never had to sign in to view passwords. i need to get them for a new computer i just bought! i need those passwords. please help! thanks for your consideration. peace, James Glynn

Twice in the last fortnight Thunderbird has lost all email passwords - the Tools/Settings/Privacy and security/Saved passwords just leads to a blank box where the passwords usually are. Thunderbird will no longer collect email and keeps asking for passwords for email accounts. This happens even when the option to 'save password' has been selected. I think this is probably happening at the point when the PC is rebooted. Thunderbird version 153.1.1esr (64 bit) and Windows 10. Using System Restore has not resulted in recovery of passwords. Several different email accounts/email providers are involved - outlook.com, tiscali.co.uk and zohomail.eu. Broadband provider is Zen.

I notice that the Appdata/Roaming/Thunderbird/Profiles/w2anb37y.default folder contains a number of files named with such names as 'logins.json-8.CORRUPT' - with 'Date Modified' being mostly either 17th August or today 31st August - so it might look as though password data is becoming corrupted.

Can you assist?

James

mozillla or thunderbird is changing an email password blocking my access to send email from account it will not accept the password i set for account, in saved passwords it has a huge password stored that i did not set ,,also that password is not accepted it was hard enough to get that email set up on a w10 pc and a w11 laptop, this problem started when i allowed an update to t-bird, further updates have not helped on update 115.10.1, it want to update again, i have use mozilla and t-bird for 30+ yrs and the problems keep getting worse not better and has become almost user unfriendly. to add an email, should require 1)user name,, 2) email address, 3)password. thats it , it shouldnt require a IT degree to set up the rest

I needed to change my AOL password and when I went to change it in Thunderbird I accidentally deleted the entire entry instead of just the password. Now I don't see a mechanism to reenter that information. I thought it might ask that if I simply tried to reconnect to the AOL mail, but I get the attached when I try even though that is the information I use to sign into AOL

Thoughts?

Thanks, John

bonjour à vous utilisateur de thunderbird depuis des années, il fonctionne très bien (j'ai la dernière version : Version 153.0.2esr | Publiée le 4 août 2026

- par contre, il me demande les mots de passe à chaque connexion depuis deux jours - j'ai supprimer le fichier key4 mais lorsque je relance rien ne change ; il demande les mots de passe de tous les comptes.

Auriez vous une solution ? merci beaucoup

Hello For the past few days, every time I launch Thunderbird, I’m asked to re-enter my account password. I do this every time after deleting the saved passwords in the settings, ticking the ‘Use the password manager...’ box, and restarting Thunderbird. But nothing seems to work. Do you have a solution? Thank you. Kind regards.

I went to Privacy and Security of the Thunderbird. I went to saved passwords. I clicked on Show passwords. I had to edit the password before I delete that old password.

Thunderbird has not been downloading messages for primary email, [edited]@netscape.net, since March 4. I can't locate where in TB the password is stored for the account.

Ive got appx 10-15 accounts in thunderbird about 5 or 6 DONT rememeber or keep the passwords (for gmail)... others do (for gmail)

Ive got it set as I recall for imap, but when I open thunderbird I get the google popup to sign in (it does as Ive got the PW right) but it never remembers those ones and constantly keeps asking me wither if I leave thunderbird open or if I close it and reopen it... again the PW's are correct as it DOES log in just for some reason thunderbird isnt saving or remembering them anyone have any idea as to why ? thanks in advance !!