Firefox for Android Community Forum

I am signed with my email Mozilla Firefox, and I am login but not sync my bookmark and password, plz help me. solve my problem how to recover my old Mozilla Firefox

Yes i tapped sync and on my mac's firefox, the android device is not even shown .. i can see my windows firefox there and see open tabs from there but not from android

why doens't android firefox sync ?

Hi. I realised that a couple weeks ago bookmarks on my Samsung S24 Ultra stopped syncing. Bookmarks added, edited, moved or deleted on the phone since then don't change elsewhere and vice versa. Other devices (two Windows computers) sync just fine. I changed nothing in the settings nor did any other important changes I'm aware of. Passwords, history and tabs sync correctly. I tried going with this on my Android Firefox app: uncheck syncing everything -> log out from Firefox account -> force stop Firefox -> clear app cache -> restart phone -> start Firefox -> log in to Firefox Account -> check syncing everything -> force sync. Didn't help. I didn't clear app data or reinstall the app because I would lose all the bookmarks I added there recently. The only way I see is to look through all the bookmarks in my phone and add them manually on the PC, then reinstall the app - which would be as painstaking as it sounds. I switched to Firefox Beta and it syncs just fine (some minor changes I've noticed compared to the basic app are rather annoying but negligible). Any tips? Cheers, Rafau

Hasten up account synchronisation in firefox mobile browser signing page. It's frustrating so much while trying to sign back in with account passwords always displaying wrong passwords

sync with mobile and laptop. URL in Firefox has Icon to accept QR code, so I tap that and camera comes on. I take a snapshot of the QR code on the laptop, but then syncing gives the error message that does not make sense to anyone from THIS planet and does not sync.

It was necessary to reset my laptop ( win 10pro ). What steps do I have to take to restore the FIREFOX data via SYNC (?)... the device is listed in the account - but how do I transfer the browser data there (... copy and install into the browser of the computer .. )?

Trying to sync my samsung to my windows PC and there is no "sync and save data" button. I went to my account and to sync settings and then pressed "sync now", but still nothing happened

bonjour, il est impossible de synchroniser son telephone avec son ordinateur , il demande le mot de passe, et sur le le téléphone quand on tape son mot de passe ou son code d'autorisation pour se connecter ça ne fonctionne pas , tous ça même si ils sont bon Cordialement

Good day, your sync for Firefox browser does not work between devices, help articles are also not accurate and probably not updated since a long time.

I need something that works. If it does not work, it goes to the bin very fast.

Time is important and i do not have time to be wasting on low quality work and wasting my eyes on monitors to try to fix Firefox problems, so Im moving to another browser.

Thank you.

Every time I install Firefox and try to synchronise data it says open the hamburger menu and tap synchronise and save data. I have never found the synchronise and save data setting. It is not apparently visible when you touch the hamburger menu. So where is it hiding? I've never been able to find it?

Hi,

I accidentally deleted my Firefox account on my Windows laptop and lost all my data. However, my Samsung S24 still shows my data, although it indicates that the last sync was on March 6. How can I sync my laptop with my mobile phone to recover the data from my phone? When I click "Sync Now" on my phone, nothing happens. Thank you.

I noticed today that Firefox isn't syncing.

Every time I tap the "Synchronize now" region, nothing happens. Please see the image. I cannot select what to sync either.

I have signed put and in, cleared cache and restarted the phone.

Before today sync was working fine.

Version info: 136.0 (Build #2016076311), hg-2da0b1797683+ GV: 136.0-20250227124745 AS: 136.0

Please help!

Hi! I'm currentley switching over to fire fox and I am trying to sync my bookmarks from my laptop to my mobile phone. When I click "connect another device" in the settings, I get the pop up telling me to find "sync and save data" I hit the three dots at the top right of the mobile app and don't get the option at all. Thanks.

When attempting to sync my data on my android device it doesn't do anything. I'm currently in the account settings on my phone and when I hit "sync now" it just does nothing.

Hello everyone, my name is Francesco and I have a big problem that I can't solve in any way! I just can’t seem to solve a synchronization issue between two Firefox 135.0.1 (64-bit) installations on a Laptop and a PC (both running Linux Mint 22) and a Firefox 135.0.1 (Build #2016074239) on Android. Can someone please help me? I'm desperate!

Let’s start from the beginning: For a very long time, every time I connected to the internet with Firefox on my Laptop or mobile, my bookmarks would get completely messed up: folders duplicated endlessly, some empty, others identical to the original ones. The same happened with the bookmarks themselves: separators almost all moved to the bottom and multiple duplicates of my countless bookmarks.

After several failed attempts following posts from other users who had the same or a similar problem, as well as some Firefox support how-tos, I decided to try a different approach, which was also described in a post.

First, after logging out of my account on all three devices, I backed up my bookmarks from my PC in different formats (.html, .json), and after closing Firefox, I also backed up the cookies.sqlite, favicons.sqlite, and places.sqlite files—just in case! Then, I deleted all folders and bookmarks from the other two devices.

I then spent the whole afternoon cleaning up my bookmarks on the PC: removing duplicates and redundant folders, organizing separators and bookmarks the way I wanted, and making new backups as mentioned above. After that, I logged into my account from my mobile, triggered a sync from there, then logged into the other devices and started the synchronization on them as well.

But it didn’t work. 😞

PC and Laptop synced beautifully, everything was perfect, but the mobile, despite showing that it was syncing, remained empty—and still is.

I tried several forced sync methods as suggested in some Firefox how-tos (https://support.mozilla.org/en-US/questions/1482205 and https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android), and I also followed procedures from other posts where users had similar issues, but nothing worked.

I even tried different approaches: logging out and back in first with my PC, then with my mobile; replacing all bookmarks with the ones I had exported in good condition; checking if there was a new update on Google Play. But my mobile remains completely empty—no bookmarks at all.

So, after more than four hours of trial and error, I'm losing my mind 🤯, and I’m also getting seriously exhausted (it’s now 2 AM, and I’ve been up since 5 AM!).

Does anyone have an idea on how to fix this? A plugin? A folder on the mobile where I can manually place the saved files? Maybe a well-aimed hammer strike in a specific spot on the phone? Anything? At this point, even just a good joke might help me get through the frustration. 😜

Now, I just hope I can get some sleep—I’m so stressed that… 😭

Best regards to all, see you next time, and... good night!

P.S.: Sorry for the long post. 😳