Firefox Focus Support Forum

I was looking up a Kinder candy product called "Happy Hippo" yesterday afternoon, and briefly surfed around a website for a weird American supplement company with the same name that also came up in the search results. (Just out of curiosity trying to figure out what the supplement they were selling even was.)

That supplement company subsequently showed up in my inbox this morning offering me a discount code. And to state the obvious: I ABSOLUTELY did not give this sketchy supplement company my email address while on their site.

I would be alarmed to find any company tracking me to my inbox after simply browsing their website for less than two minutes, but for it to happen after using Firefox Focus, I'm also dismayed.

I've already unsubscribed from their mailings and sent a strongly worded email about the invasion of internet user privacy, but half the problem must also lie on Firefox Focus' end. I don't know who can look for bugs or loopholes that would have let this happen, but hopefully reporting it here will start that process.

Hi there, When I try to use Firefox Focus by tapping the search bar (see screenshot), my phone keyboard does not appear. No matter how many times I tap. I have tried clearing cache, deleting the app's data, restarting my phone, and uninstalling and reinstalling the app. None of these fixed the issue. This makes the app completely unusable. Any assistance is appreciated. Thank you.

EDIT: The keyboard app I am using is Gboard - it came pre-installed on my phone.

I have already added four shortcuts to my Firefox Focus browser, however I have forgotten how I performed this task. Could you please refresh my memory? I cannot find any information on this subject.

Ever since the last update, my keyboard isn't appearing in Firefox Focus when I tap the url bar. Normally it would appear to type in a new url, but not anymore. When I tap the bar, it automatically selects the complete url but then I have to tap again in order to show the keyboard. See the attached screenshot; I have tapped the url bar here but no keyboard has appeared.

I am using the regular keyboard on Android, Gboard. I'm on Android 13. Using a Fairphone 4.

Everything is updated to the latest available.

Apn protection is my main focus on my mind when I don't trust a source. I get anxouis when my phone works on it own will. God will be done. One Look up Thank you for any feed bVk only with secure detailed advisory from my advisory.

Thanks again God bless America Land of free

Using Firefox focus 122.1 on iOS 17.2.1; both set to auto update.

When I press the back button, the previous page does not load. Instead there is a weird hybrid, with the url of the previous page but the background color of the page that I just tried to leave, and no text or other information.

Refresh button does not help, but requesting desktop version does load the previous page.

Thanks!

Starting this morning I started to get an error message when trying to download files say"non app to open file." How do I go about fixing this? It says this not matter what type of app I try to open.

Thanks for any help in advance!

I literally have no idea how to use it. The moment I click to close ad on many websites, the website redirects me. In other browsers, new tab opens which I can just close. However, here I need to return to the previous website, which sometimes even doesn’t work from ad website. How am I supposed to go through closing ads so that I can finally start, e.g. watching a video?

As far as I am concerned there is no way of opening multiple tabs on this browser, which means there most likely isn’t option to automatically open links in a new tab.

I’m having trouble getting GPC for my iphone. I don’t use regular Firefox because my cellular is too slow. Focus is light and works. Is it true Mozilla has not added GPC to Focus?

I am using a samsung phone. When I try to copy a text from the firefox focus browser, only one word can be copied at a time. This problem does not occur when using any other browser or app in my phone.

Hi All,

I have been experiencing problems with search suggestions in the search bar for over a year now, with delays or none showing up.

Since it did not occur only on my Fire Tablet, which was left old due to manual update, I investigated from which version it occurred and found that it occurred from v97.0.0-beta.3 and did not occur until v97.0.0-beta.2.

This version seems to have some changes related to the search bar. https://github.com/mozilla-mobile/focus-android/compare/v97.0.0-beta.2..v97.0.0-beta.3

The conditions known so far are

• It only occurs in a specific fixed-line WIFI environment.
• The problem occurs on an IPv6/MAP-E line using IPoE.
• Changing DNS providers produces the same result.
• Even in the above environment, the problem does not occur when a proxy server is used.

Please help.

Utterly insane that this is being forced on users of Firefox Focus in Android.

how do I remove the options for Search with Amazon and Search with Bing on the right click context menu?

My phone crashed while I was on Firefox Focus (for iOS) and was in the middle of writing my mom’s obituary on a website. Is it possible to find that website on Firefox Focus? Is there a cache of recently visited websites? 😢

My email: [email address]