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  • Archived

Defaults to PDF instead of system printer. Not what I want.

'Running ver 137 and now cannot print to my system default printer. Tried the Troubleshoot fix and same result - defaults to PDF. Is there any entry in about:config to … (read more)

'Running ver 137 and now cannot print to my system default printer. Tried the Troubleshoot fix and same result - defaults to PDF. Is there any entry in about:config to ensure system printer is selected. I have checked all system settings and brother printer is the default.

Asked by iancgribble 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Audio in Firefox browser not working.

Yesterday my audio on Firefox worked, today it doesn't. I tried all the regular trouble shooting solutions. - My system volume is not 0 - My tabs aren't muted - My headph… (read more)

Yesterday my audio on Firefox worked, today it doesn't. I tried all the regular trouble shooting solutions. - My system volume is not 0 - My tabs aren't muted - My headphones are turned on and working fine (audio works everywhere but Firefox) - I uninstalled and reinstalled my Firefox - I uninstalled and reinstalled my headphone audio drivers - Audio also does not work in a private browser, so I know the issue it's related to extensions, cookies, etc. - I had Windows 11 do a quick diagnostic, so the issue isn't Windows 11 related

Usually when this issue occurs, it's as simple as switching from "default" to a specific speaker in volume mixer, but Firefox is not appearing in volume mixer like it did in the past, as shown in the screenshot below.

I don't know what else to do at this point. In previous documentation here, the solution for some people was to wait and it eventually fixed itself, but I'd rather not have audio for weeks to months on end, so has anyone found another solution by chance?

Asked by Anita G 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Slow speed, non responsiveness

Firefox just keeps getting slower and less responsive. I've cleared the history etc and run my Avast cleanup premium which helped a little, but the other browsers just … (read more)

Firefox just keeps getting slower and less responsive. I've cleared the history etc and run my Avast cleanup premium which helped a little, but the other browsers just put it to shame. I hate to switch because I love the user interface, but............ its just frustrating. Windows 11 latest updates.

Asked by vetbird 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

How do I correct for this " PR_CONNECT_RESET_ERROR "

I get this error code when I click this link: https://app.getresponse.com/click.html?x=a62b&co=zuZIy&lc=hxmU75&mc=Iu&s=Hb9xCO&u=qU&z=EF9yGAP& … (read more)

I get this error code when I click this link: https://app.getresponse.com/click.html?x=a62b&co=zuZIy&lc=hxmU75&mc=Iu&s=Hb9xCO&u=qU&z=EF9yGAP&

This is for any link on 1Funny.com Newsletter

Using Windows 11 just reloaded on new hard drive (Solid State). Old hard drive took up smoking. This error does not happen on any other site and did not happen before.

Asked by ivonhoch 7 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

Firefox crashes after about 15 seconds

On May 1st, when I launched Firefox(afternoon some time on US East coast) it ran an update to 138.0.1. When it was done, it did not launch. So I clicked the icon on my de… (read more)

On May 1st, when I launched Firefox(afternoon some time on US East coast) it ran an update to 138.0.1. When it was done, it did not launch. So I clicked the icon on my desktop and it came up, but then closed out after about 15 seconds. When I reopened it, it asked to continue in troubleshooting mode or refresh. I tried both. No luck. I restarted and even uninstall and reinstalled the latest version as well as tried installing 137.

I have tried with virus/malware protection/firewall off. I have restarted. My page file is default. I tried renaming the firefox.exe to something else. I tried creating an new firefox profile(firefox.exe -p) but that crashes too.

I installed the latest version of Firefox Nightly and it stays open just fine. But when I launch the regular firefox, they both close.

I also installed the Firefox app from the Windows store and it behaves the same as the one from the mozilla website.

Asked by sidarthus89 8 months ago

Last reply by sidarthus89 8 months ago

  • Solved
  • Archived

Downloading updates from Intel.com

Trying to download updates from Intel.com and as soon as I click the download button, Firefox just locks up and won't allow me to do anything. I have to basically shut do… (read more)

Trying to download updates from Intel.com and as soon as I click the download button, Firefox just locks up and won't allow me to do anything. I have to basically shut down firfox through task manager to get the browser to work again. I have 139.04 which is the latest update for Firefox

A message to Mozilla if this is a bug how about fixing the problems that some people are having instead of consintration on implementing AI into Firefox as I want a browser that doesn't and isn't link to AI as many other people do as well as some if not most of us are sick to ther back teeth with everything having AI installed with in the programs.

Asked by Michael 7 months ago

Answered by Michael 6 months ago

  • Solved
  • Archived

PR_CONNECT_RESET_ERROR

Hello! I started encountering this problem as I updated my OS to windows 11. I had eset nod antivirus, but uninstalling it nothing changed. Tried to change MTU cache size… (read more)

Hello! I started encountering this problem as I updated my OS to windows 11. I had eset nod antivirus, but uninstalling it nothing changed. Tried to change MTU cache size through CMD. Changed different DNSes Tried to disable all protection settings in browser and in windows settings. Deleted all extensions. NOTHING helped except clearing cache of the browser, but this is fixing problem only before first browser restart. Other browser on laptop works normally without any issues.

Asked by alexey22b 10 months ago

Answered by jonzn4SUSE 10 months ago

  • Archived

Problems with Firefox

I've used Firefox for many years. The past month or so weather radar doesn't come up on multiple weather sites, pages are slow to load or don't load, getting error codes … (read more)

I've used Firefox for many years. The past month or so weather radar doesn't come up on multiple weather sites, pages are slow to load or don't load, getting error codes on video's, pictures don't always load, and many other problems. I uninstalled Firefox and re-installed the current browser and I still have all these problems. I'm having to use another browser now. I run Windows 11 on my PC.

Asked by vinceterri 1 year ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Youtube on second screen lagging to hell

I used to play World of Tank and look at YouTube on my second screen. Everything went smooth untill this week. YouTube on Firefox on my second screen is lagging or freezi… (read more)

I used to play World of Tank and look at YouTube on my second screen. Everything went smooth untill this week. YouTube on Firefox on my second screen is lagging or freezing. I tried Opera, I tried Edge it worked fine, but with Firefox, it is no more possible to play YouTube on my second screen while playing. It is not a matter of graphic hardware as this issue only happen with Firefox. I tried to deactivate every module and to reinstall Firefox (either the Beta version) but still got the same lagging and freeze on YouTube. Do you need anything that can help you to investigate this issue, this is really terribly frustrating and boring.

Best regards Patrick / Darkiger

Asked by Darkiger 11 months ago

Last reply by Darkiger 11 months ago

  • Archived

Install failing on Windows 11 Pro with ARM CPU

I am trying to install firefox on my new work laptop. The OS is Windows 11 Pro. It came with an ARM CPU. Specifically: Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) O… (read more)

I am trying to install firefox on my new work laptop. The OS is Windows 11 Pro. It came with an ARM CPU. Specifically: Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) CPU. Everytime I try and install Firefox, which is probably over 10 tries by now, it fails with generic errors. I have tried cleaning everything Firefox related off the PC before subsequent attempts and still get the same errors. I am including a screenshot of what I see shortly after starting the install process.

Asked by mdodge 9 months ago

Last reply by James 9 months ago

  • Archived

Camera Connectivity Issues

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions a… (read more)

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions are enabled, Firefox is unable to connect to my camera for my telehealth sessions. The light indicating my camera is in use comes on for a second, then immediately turns off. I am also unable to even start a session and coast with voice only. The window to start my session never pops up. I have put in a ticket and been in contact with TherapyNotes going back and forth for the past couple of weeks. Their tech support insists it is an issue with Firefox since I can utilize their site completely on other browsers. I much prefer to use Firefox for the security, so I'm hoping there's something you can tell me to do to make it work.

Asked by Dr. Ivy Kensinger 1 year ago

Last reply by Dr. Ivy Kensinger 1 year ago

  • Archived

Can't download anything (including extensions). Wont work in safe mode, wont with extensions disabled

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googl… (read more)

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googled what to do and my answer was: Disable extensions, start in safe mode, clear cookies, clear history, clear download history. I did all that and I can still not download. I restarted my computer and nothing changed. on FF version 136.0.2

Asked by Andy Wallisch 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Local Storage Issues with Firefox Portable on Windows 11

Hello, I am experiencing unexpected behaviour with local storage in Firefox Portable ESR 102.1.0 on Windows 11. In particular, the data is not deleted as expected after c… (read more)

Hello, I am experiencing unexpected behaviour with local storage in Firefox Portable ESR 102.1.0 on Windows 11. In particular, the data is not deleted as expected after closing the application, even after clearing the cache in my code, the data persists when I open the application the next time. This behaviour is observed under windows10 but is common under windows11.

I suspect that this issue may be related to:

  • Interactions between Firefox Portable's cache management and Windows 11's system-level caching
  • Specific behavior of the ESR 102.1.0 version on Windows 11

I would appreciate it if you could investigate this issue and provide any insights or solutions.

Asked by rahma.oueslati 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox no longer compatible with my bank

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says… (read more)

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says it is a problem with Firefox. Other browsers work flawlessly ... are you working on a solution? I only use Firefox unless forced to use something else ...

Asked by bruce.woodgate 1 year ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Drag and Drop on Outlook for the web

Firefox (current version:137.0.2 64-bit) does not allow drag from outlook on the web and drop on windows 11 file explorer. It shows a forbidden sign when i am dropping on… (read more)

Firefox (current version:137.0.2 64-bit) does not allow drag from outlook on the web and drop on windows 11 file explorer. It shows a forbidden sign when i am dropping on file explorer.


How this problem can be solved?

Asked by petrakis_john 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Solved
  • Archived

Firefox (136.0.4 (64bit)) partially shows embedded google spreadsheet

Since the last update (136.0.4 (64bit)) firefox only partially shows an embedded google spreadsheet. It was fine in the previous version. Tried turning off enhanced track… (read more)

Since the last update (136.0.4 (64bit)) firefox only partially shows an embedded google spreadsheet. It was fine in the previous version. Tried turning off enhanced tracking protection, but that didn't do anything.

Asked by erwin.geeroms 9 months ago

Answered by erwin.geeroms 9 months ago

  • Archived

Frequent crashes and freezes

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. F… (read more)

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. Freezes happen most often when browsing Reddit, and also when watching Youtube, but crashes and freezes can happen on almost any website.

I have tried changing profiles, refreshing and uninstalling/reinstalling, but the problem persists and seems to be getting worse over time.

Here are some recent crash reports:

bp-3d92e88d-bdc6-4629-a869-899650250219 bp-c57e72ab-a6e5-47d4-abeb-d5ce90250219 bp-b66a1b94-6392-4fc7-a2d9-4b9ee0250219 bp-2544016d-d918-4027-9b0e-de75e0250219 bp-23ca9aa4-0934-4f23-b2e1-0390a0250219 bp-9ea6fa00-c531-428e-b276-ad3760250219 bp-4b4316fd-ccb3-4787-877b-50ed40250219 bp-fe9ecc18-35dd-4654-b0e9-45ce00250219 bp-5447133c-6fe3-43fd-800a-dbdf10250219 bp-bb92230d-09b1-4920-8cc9-355940250218 bp-a98b5c50-bddb-4693-9199-ecc500250218 bp-0089dc50-da47-4be2-8e72-0dc8f0250218 bp-57364330-d723-4f8d-85dc-f31250250218 bp-2dbcdad1-a7de-4835-ba86-335e20250218 bp-bc7ca88c-c9b2-453c-9774-537b40250218 bp-b98c0da6-12e5-4332-a6e2-4c8680250218 bp-c4e7ff86-5cc6-43d3-aac8-81ce90250218 bp-07fb322d-1f54-478f-8f2f-3db690250218 bp-9670fc71-d8d7-48db-805a-7e8a90250218 bp-862d4443-8773-48c8-a09d-de9780250218 bp-3a7354bc-3fec-44b2-a802-f54de0250218 bp-c6b3cfac-61e4-444e-88e3-02f220250218 bp-9fc98135-55df-4746-8fbd-dd5530250218 bp-422b8b89-a540-4cad-8c1c-d11a00250218

Will be grateful if someone can help me get to the bottom of this Thanks

Asked by eldensymbiosis 11 months ago

Last reply by jonzn4SUSE 11 months ago