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  • Archived

How to transfer Firefox Most Visited Sites, Browser History and account settings from my old PC to my new PC?

I have a new HP Pavilion 24 AiO PC. I want to transfer all of my browser settings, most visited sites and history from my old PC to this new PC within Firefox. Can I just… (read more)

I have a new HP Pavilion 24 AiO PC. I want to transfer all of my browser settings, most visited sites and history from my old PC to this new PC within Firefox. Can I just Copy/Paste these settings from my old PC to the new one?

Asked by jalytle2 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Pages from links refuse to load. They cycle on the load bar.

Having lots of issues with Firefox at the moment, from the browser taking 5 minutes before my home page will even load to this issue which is making me second guess using… (read more)

Having lots of issues with Firefox at the moment, from the browser taking 5 minutes before my home page will even load to this issue which is making me second guess using this browser and i cant seem to find an answer in the help suggestions as im not getting any error codes or anything to point to what is the problem.

When i click on a link - a safe link (even FF states its secure) The new browser tab's link will just constantly cycle loading without loading. Ive tried clearing cache and cookies and it makes no difference.

Ive tried turning off my adblocker and other safety extensions. No difference.

Now yes i am running an old system, but i checked to see if Firefox works on it and it does ( Windows8.1) i started using this as chrome is no longer supported on there.

Asked by Siluri 12 months ago

Last reply by Siluri 12 months ago

  • Solved

HTTP Status 403 Forbidden despite clearing cache, cookies, site data and using Troubleshoot mode

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website: The page isn’t redirecting p… (read more)

Since the last FF update (115.5esr, Windows 8.1 Pro) I keep getting the following error message when I try to access one particular website:

The page isn’t redirecting properly An error occurred during a connection to www.doordash.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have tried virtually all the solutions suggested online. I have cleared my cache, deleted cookies and site data, and I have tried to access the site using Troubleshooting mode, all to no avail. I contacted support for the particular website and they have no difficulty accessing the site with FF.

I can access the site in question with the Chrome browser, so the issue would appear to lie with Mozilla. I use this particular site frequently and would much prefer to continue to access it using it with FF, as I have done for over a year. I just installed Chrome on my Windows 8.1 Pro PC solely for the purposes of accessing this one website.

Help in resolving this issue would be greatly appreciated.

Asked by Firefox Account 4 months ago

Answered by cor-el 3 months ago

  • Solved
  • Archived

Only one row of bookmarks visible on bookmarks toolbar

Hi. Can anyone tell me if it would be possible to display all 3 rows of toolbar bookmarks in my bookmark toolbar? It used to show 3 rows, but I changed my monitor's displ… (read more)

Hi. Can anyone tell me if it would be possible to display all 3 rows of toolbar bookmarks in my bookmark toolbar? It used to show 3 rows, but I changed my monitor's display settings to make the text bigger, and now I can only see the first row of bookmarks at the top of the screen in Firefox. Thanks.

Asked by Jo 1 year ago

Answered by Jo 1 year ago

  • Archived

Some bookmark submenus appearing on right others on left

I have been using firefox for several years. Have my bookmark icon on the menu bar on the right hand top. The drop down list of bookmark appear on the right and submenus … (read more)

I have been using firefox for several years. Have my bookmark icon on the menu bar on the right hand top. The drop down list of bookmark appear on the right and submenus appear on the left of the drop down list. Recently one folder began showing the sublistings on the right side, it used to display them on the left. All of the rest are displayed on the left side.

The titles of these bookmarks displayed on the right are some of the shortest in length.

Is there a way to set this back to the left side?

Asked by pete102 1 year ago

Last reply by pete102 1 year ago

  • Archived

Unable to load Javascript in OWA

Hello, I am unable, for the past 2 days, to load my webmail from Outlook.com (outlook.live.com/mail) and my outlook calendar online (outlook.live.com/calendar), but have … (read more)

Hello, I am unable, for the past 2 days, to load my webmail from Outlook.com (outlook.live.com/mail) and my outlook calendar online (outlook.live.com/calendar), but have no problem to access OneDrive and my other MS apps. I get in both cases a "failed to load Javascript" error messages, failing to load the "chunk 5016797" in mail, and the "chunk 917352" in calendar. Refreshing the tabs, restarting FF, restarting the computer, restarting FF in troubleshooting mode (no extensions) as suggested in an existing thread on this topic, updating FF and updating Windows (still Win8.1, though), didn't help. I access normally both mail and calendar in Chrome, but want to keep and use FF as my main browser. Can you help fixing this JS issue ? Many thanks

Asked by govaerts_marc 11 months ago

Last reply by govaerts_marc 10 months ago

  • Solved
  • Archived

Foxnews comments disappeared after update

I run a Windows laptop, version 8.1. Two days ago the monthly system rollup occurred followed by Firefox browser updates. The user comment section of the Foxnews websi… (read more)

I run a Windows laptop, version 8.1. Two days ago the monthly system rollup occurred followed by Firefox browser updates. The user comment section of the Foxnews website disappeared completely. I can still login and out but nothing appears for any article comments. I see the comments are still there when I open a Chrome browser on my Android phone so I know Fox didn't discontinue user commenting. I have looked at add-ons, ad blockers, etc but no success reactivating this feature.

Anyone else having this problem? If so, is there a known cause/solution? Thanks

Asked by allenpalmer97321 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

How to get to support forum?

Posted a question, received email reply, but doesn't appear to be any way to access forum posts directly. Support area is very poorly organized, mostly just links to boi… (read more)

Posted a question, received email reply, but doesn't appear to be any way to access forum posts directly. Support area is very poorly organized, mostly just links to boilerplate articles. I've been doing support for SMF over 10 years and seen some bad installs, but nothing as awful as this.

Asked by krash19 12 months ago

Last reply by James 12 months ago

  • Archived

New computer/bookmark transfer

I've purchased a new computer and I'm wondering how to transfer all my bookmarks to the new one. WIll they automatically transfer when I install Firefox in the new devic… (read more)

I've purchased a new computer and I'm wondering how to transfer all my bookmarks to the new one. WIll they automatically transfer when I install Firefox in the new device when it recognizes my email

Asked by scalerails 1 year ago

Last reply by Paul 1 year ago

  • Archived

Menu button not working

When I press the "menu" button in the top right of the screen, nothing happens. If I hover over the button, it says "open application menu" but clicking does absolutely n… (read more)

When I press the "menu" button in the top right of the screen, nothing happens. If I hover over the button, it says "open application menu" but clicking does absolutely nothing. The same happens with the account button to the left.

What can I do to fix this?

Asked by diskguy35 1 year ago

Last reply by cor-el 1 year ago

  • Archived

browser crashes whenever videos on web page start

As with above title, whenever a video is next in queue and starts, the tab crashes. Also, randomly, if a website has an embedded video player, it will crash usually. … (read more)

As with above title, whenever a video is next in queue and starts, the tab crashes. Also, randomly, if a website has an embedded video player, it will crash usually.

Asked by Scot63 11 months ago

Last reply by Scot63 9 months ago

  • Archived

Print preview button is missing with Firefox again.

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method do… (read more)

Tried to reset settings. Does not work. Went to about:config, than tab.mo / print.tab_modal.enabled set to false. Did this method before and it worked. Now this method does not work trying to get print preview back. Firefox is my web browser. I am in windows 8.1. Seems like Firefox did some updates again and now I can not get print preview back! WHY DOES NOT FIREFOX LEAVE WILL ENOUGH ALONE WHEN THEY HAVE SOMETHING GOOD? Bring back the old classic print preview button back and leave it. Now how can I get the old print preview button back???? Need help!! Thanks philm

Asked by marschall3 2 years ago

Last reply by paul921 2 years ago

  • Archived

Firefox fonts are blotchy and unclear

Hi, I just bought a new Windows 11 Ideapad laptop and installed Firefox 109. The laptop display has a resolution of 2560x1600. My external monitor has a resolution of 1… (read more)

Hi, I just bought a new Windows 11 Ideapad laptop and installed Firefox 109.

The laptop display has a resolution of 2560x1600. My external monitor has a resolution of 1920x1200, so both are 16:10.

If I duplicate displays and just use the external monitor, which is what I have always done, Firefox renders all text as very blotchy, like a printer that is running out of ink.

Edge looks fine on the external monitor. I installed Chrome and it also looks fine.

I have a attached some sample images. I used my phone to take photos of the monitor. I noticed that if I used the Windows Snipping Tool or FF's built-in Take Screenshot that the image was darker and clearer in the selection box than when it's normally displayed.

I read a lot of comments on forums about various setting changes to try in about:config under gfx.font_rendering. Many folks say that has helped them. I tried lots of those setting changes, but none of them helped.

Also in those forums some folks said there was a change in rendering from FF 108 to 109, so I installed FF 108 but it looks no better.

Since I normally just use the external monitor, when I looked at the laptop, I suddenly noticed that Firefox on the laptop display looks fine.

Some online searching suggests using "Extend Display" in Windows if the laptop and external monitor resolutions do not match. I tried that and then Firefox looks fine on the external monitor. The laptop senses the different resolutions, it seems, and changes something that helps Firefox.

I prefer just using the external monitor. Duplicating the display is an option, though not my first choice. My other options are: Buy a new monitor with 2560x1600 resolution, except that I just bought this monitor recently so that's wasted money. Return the laptop since I've only had it 2 days and get one with a 1920x1200 display. I had considered one of those, but it was more expensive and opted for this one.

I'm trying to understand why this would only affect Firefox and not Edge or Chrome. Are there any ideas on that and if there is a way to remedy it?

Thanks, Ross

Asked by rd4web 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Since updating to Firefox 100.0.1 cannot print any web pages.

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cl… (read more)

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cleared saved print settings - did not fix problem. Please advise. Thank you.

Asked by fdispensiere1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

logging out

it keeps logging me out of the account every time i open the browser. i have done the steps listed and nothing works. "Your ‘logged-in’ status is stored in special cooki… (read more)

it keeps logging me out of the account every time i open the browser. i have done the steps listed and nothing works. "Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out. You may be in Private Browsing mode or told Firefox not to remember. Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings. Turn off Always Use Private Browsing Mode. Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off."

it doesn't work

also i press to make it my default browser and it says "it is control by my organization". whatever that means.

Asked by emirizarrymartir 1 year ago

Last reply by Infinity__ 1 year ago

Shortcuts to search engines on New Tab?

The New Tab page includes some shortcuts by default, including Amazon Search (see "@amazon" in the attached picture), which I dismissed shortly after installation. (The o… (read more)

The New Tab page includes some shortcuts by default, including Amazon Search (see "@amazon" in the attached picture), which I dismissed shortly after installation. (The only options are "Pin/Unpin" and "Dismiss".)

However, I want to create such shortcut for another search engine, like https://duckduckgo.com/?q=%s&iax=images&ia=images and I don't see the option - even if I set the URL to include "%s" and the name of the pinned shortcut begins with "@", as with smart keyword search and the Amazon search shortcut, respectively.

I am an advanced user and don't mind manually editing files in my profile folder (after I back it up of course).

Edit: I found a reference to it in prefs.js in my profile but changing it using user.js only caused the user_pref to disappear with no effect on the tile items. user_pref("browser.newtabpage.pinned", "[null,null,null,null,{\"url\":\"https://www.amazon.com/\",\"label\":\"@amazon\",\"searchTopSite\":true},null]");

Asked by Václav Trpišovský 4 months ago

Last reply by cor-el 4 months ago