Showing questions tagged: Show all questions

Recently Firefox sometimes reports it cannot restore previous sessions when launched. The restore option is not set.

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have th… (read more)

Since sometime in August 2021, I suspect after an update, occasionally when I launch Firefox it reports that it was unable to restore a previous session. I do not have the option to open previous sessions selected. On other occasions it starts properly with a blank page as it is configured to do.

Am I missing a setting?

It is not a major problem, I can simply enter a URL or search string in the address bar and it works properly for the rest of the session.

It is happening both on my Windows 8.1 Pro and Windows 10 Pro PCs running the 64-bit version of Firefox.

Any suggestions will be appreciated. Thank you.

Asked by str8chat 2 months ago

Last reply by FredMcD 4 days ago

mozilla issues

I have an account and thought that the bookmarks etc would be saved. when I downloaded the most recent version of mozilla everything went out the window and it stopped wo… (read more)

I have an account and thought that the bookmarks etc would be saved. when I downloaded the most recent version of mozilla everything went out the window and it stopped working. I had selected not to restore defaults cause it messes with a lot of settings that I didn't want to have to redo again. didn't matter what i did it wouldn't work. ended up having to install a new version of mozilla, how ever my history, bookmarks, etc that I rely on being there where all gone. I need help trying to get everything back please

Asked by kakashi_senseisms91 6 days ago

Last reply by Seburo 6 days ago

11/19/2021 lost passwords and all bookmarks

The new version of Mozilla Firefox that auto installed this morning has not migrated my logins or bookmarks. I see the old Firefox folder on my desktop, but don't know ho… (read more)

The new version of Mozilla Firefox that auto installed this morning has not migrated my logins or bookmarks. I see the old Firefox folder on my desktop, but don't know how to get the old data into the new Firefox.

Asked by glkessel49 1 week ago

Last reply by andmagdo 1 week ago

updates

how do i stop the pop up update message ? there is no chance in hell that i will update this pile of [removed] . i am on v89 and intend to stay on it how do i get bing ,… (read more)

how do i stop the pop up update message ? there is no chance in hell that i will update this pile of [removed] . i am on v89 and intend to stay on it how do i get bing , ebay , chambers etc off too , why are they put on and hidden and uninstallable  ? why is firefox copying edge , if i wanted edge i'd ude the [removed] thing ? why is firefox ignoring its users and trundling along dying slowly and not giving a [removed] about it ? does firefox seriously believe these updates are good or are they blind and stupid ? biggest pile of [removed] i have the misfortune to use and no way to contact firefox other than on here with scripted answers


(Edited for language)

Asked by trev 2 weeks ago

Last reply by FredMcD 2 weeks ago

  • Solved

google pop ups have been disabled through firefox it worked yesterday however; today doesn't work and I can't print from google email account

Yesterday I disabled google pop ups from my Firefox account so I could print from my google email and it worked. However; it is not working today. Must I do this everyd… (read more)

Yesterday I disabled google pop ups from my Firefox account so I could print from my google email and it worked. However; it is not working today. Must I do this everyday?

Asked by nrvg27 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

paasword

Hi.I can log in to my Firefox account but can,t see the password.I,m tring to sych my p.c. with my Android telefoon.On my p.c. account it says that my phone is linked but… (read more)

Hi.I can log in to my Firefox account but can,t see the password.I,m tring to sych my p.c. with my Android telefoon.On my p.c. account it says that my phone is linked but i still need my password to log in.The reason for all this is because i wan,t to use firefox pocket and i don,t want to loose any info by having to reset my Paasword.I do have my master Paasword,can i use that.If not,what is my best option.With Regards Andrew

Asked by andrew 1 month ago

Answered by FredMcD 1 month ago

Instagram Posts Cut Off On Right Hand Side

The right hand side of posts is cut off. The Like icon are half cut. Sometimes the content/text of the comment is cut off too. It does renders completely fine on other br… (read more)

The right hand side of posts is cut off. The Like icon are half cut. Sometimes the content/text of the comment is cut off too. It does renders completely fine on other browsers, like Chrome.

Asked by EB 3 weeks ago

Last reply by EB 3 weeks ago

Malware

Malwarebytes Prem. Reported malware on one of your files. Website Blocked due to malware IP 138.68.50.216 Port 443 Type Out bound File c:\program file\Mozilla Fire Fox Fi… (read more)

Malwarebytes Prem. Reported malware on one of your files.

Website Blocked due to malware

IP 138.68.50.216 Port 443 Type Out bound File c:\program file\Mozilla Fire Fox Firefox.exe


Should I ignore it?

Asked by Jack.G 3 weeks ago

Last reply by FredMcD 3 weeks ago

Old Firefox Data Folder Keeps Reappearing on My Desktop

Hello, A folder titled 'Old Firefox Data' keeps appearing on my desktop. I googled when it orginally happened and after reading the help articles decided deleting it was … (read more)

Hello, A folder titled 'Old Firefox Data' keeps appearing on my desktop. I googled when it orginally happened and after reading the help articles decided deleting it was alright. I had refreshed Firefox and wasn't concerned about deleting anything important. Now everytime I restart my computer a new folder with the same name appears. This wasn't happening before and doesn't seem normal. Thanks!

Asked by kate.m.hanson 1 month ago

this machine is read as Win 8 when it is and has been a Win 10 machine?

Hi, This PC I am working on now is always seen as a Win 8 machine when I am using Firefox. The machine is a Win 10 unit. All my other units are read as the correct operat… (read more)

Hi, This PC I am working on now is always seen as a Win 8 machine when I am using Firefox. The machine is a Win 10 unit. All my other units are read as the correct operating system, and as this is the only one that runs Firefox, I believe I should discuss it with you. The problem only is acute when using this to access secure sites or to buy online. The machine is seen as suspect at all times. Also I struggle with Windows Updates deleting and damaging the operations at every tiny "update." I never use Edge. When they make me helpless, I switch to a Mac. Other than placing updates on delay, which works now and then, is there any other way to cut off microsoft? Gregory Burke ...


edited email from public.

Asked by visionditch 1 month ago

Last reply by James 1 month ago

Screenshots are not downloaded on Firefox

I have a problem with Firefox screenshot taking feature. When I open the context menu (by right-clicking) on a webpage and choose "Take Screenshot", then I choose an elem… (read more)

I have a problem with Firefox screenshot taking feature. When I open the context menu (by right-clicking) on a webpage and choose "Take Screenshot", then I choose an element in the page, it gets selected. The problem is that when I click "Download", nothing happens! I went to the download folder and didn't see the image! How to fix this problem?

Asked by King Massen 1 month ago

Last reply by Yash R 1 month ago

I just upgraded to firefox for windows 10 now i have lost many bookmarks and they are now also out of order tried everything.I am not good on computer so please send detailed help Thanks

Need to restore some missing bookmarks after upgrading to windows 10 also they are out of order.I am not real good on laptop so please give real detailed instructions I … (read more)

Need to restore some missing bookmarks after upgrading to windows 10 also they are out of order.I am not real good on laptop so please give real detailed instructions I tried importing but not working

Asked by Bagelport 1 month ago

Last reply by FredMcD 1 month ago

Certain downloads repeatedly fail when in Incognito mode, and succeed in Regular mode, even when the requests sent by the browser are 100% word-for-word identical. Request logs provided.

SHORT SUMMARY: A few specific direct downloads from a third-party server successfully finish in Regular browsing mode but fail half-way in Incognito mode. This is reprodu… (read more)

SHORT SUMMARY:

A few specific direct downloads from a third-party server successfully finish in Regular browsing mode but fail half-way in Incognito mode. This is reproducable on numerous tries and persists between Firefox restarts, system reboots, and ISP changes. This difference between Regular and Incognito remains even when the requests that the browser sends are fully word-for-word identical, down to the DNT=1 in the request. There are no issues with downloads in Google Chrome on the same machine, and similarly no issues in Incognito mode in an old ESR Firefox (v52) on a really old laptop with WinXP. This problem ONLY appears in Firefox 92. ========================================

FULL DETAILS:

I'm using the latest public release of Firefox, 92.0.1, on Windows 8. I have a habit of using Incognito mode most of the time, and I found out that certain downloads fail in Incognito tabs - but succeed in Regular tabs. A few examples:

http://down.360safe.com/cse/360cse_official.exe http://down.360safe.com/cse/360cse_9.5.0.122.exe http://down.360safe.com/cse/360cse_9.5.0.114.exe http://down.360safe.com/cse/360cse_9.0.1.162.exe

They are direct links to the .exe setups of various versions of an obscure browser called 360 Extreme Browser, recommended for use with WinXP on obsolete hardware since it's supposedly very lightweight. You can run them through VirusTotal if you want. The first link always points to the latest release, the other links are specific releases.

When I open any of them, I am first presented with the regular download dialog box, while Firefox automatically starts downloading the file to %TEMP% in the background, without waiting for my decision (as it always does):

https://i.imgur.com/0D6pH4Z.png

... then, a couple seconds later, I'm presented with the "source file could not be read" error.

https://i.imgur.com/3f6StGQ.png

When I click OK, the first dialog box also disappears, and there is no trace of the (failed) download left in the download widget in the top right.

Alternatively, I can try to be very fast, and as soon as the first dialog box appears, I can quickly click "Save File" and press Enter in the folder selection window that appears. That way, I can confirm the download before it gets a chance to fail. But it fails anyway, except this time I can see the incomplete file in my destination folder, and the failed download in the list of downloads in the top right corner of Firefox. This download fails about 5-15 MBs into the file - it's different between different attempts.

It is my understanding that the "nature" or "mechanism" of the fail is the same, but if it happens while it's downloading to %TEMP% and I haven't selected the folder yet, then I'm presented with an explicit error message and there is no trace of it in the download history, and if it happens when I've already selected the folder, then there is no explicit error message and the failed download is displayed in the download history.

In the latter case, I can then press "Retry download" in the download history. Then, the download will successfully restart (not from zero, but from the percentage that it failed at) and will successfully complete. But the FIRST try, initiated by the tab ("by the page"?) and not by the "download history" widget in the corner, ALWAYS fails at some point between 5-15 MBs.

========================================

INVESTIGATION AND LOGS AND LOTS OF TECHNICAL DETAILS

So you might say, that third-party server is acting weird and is probably misconfigured. But:

  • This download ALWAYS SUCCEEDS without any problems in Regular (not Incognito) tabs. It ALWAYS FAILS in Incognito.
  • This download ALWAYS SUCCEEDS in Google Chrome that I have on this same machine, both in Regular and in Incognito.
  • This download ALWAYS SUCCEEDS in Firefox 52.9 ESR on a really obsolete laptop with WinXP that I have, connected to the same network(s), both in Regular and in Incognito.

To sum up, this fails VERY SPECIFICALLY in Incognito mode in Firefox 92 (current modern version) and NOWHERE ELSE.

All download attempts that are successful (non-Incognito FF 92, Google Chrome, FF 52.9 ESR...) result in a downloaded file with the same correct size and checksum. The download that is successfully RESTARTED after failing in Incognito (read details above) also results in a file with the same size and checksum.

I am not aware of any software on this machine that would be interrupting the download, such as antivirus. In any case, it's interrupted when it reaches a different random size on each different attempt, and it only affects Incognito Firefox and nothing else - not Regular tabs of FF and not Chrome. I have also tried two different ISPs - one that provides me with Ethernet at my place, and my mobile phone ISP. Same behavior between them. The only third-party plugin that I have in Firefox is uBlock. I disabled it completely and this didn't change anything.

I've inspected the requests and responses, using Firefox's own dev tools.

REGULAR TAB (not incognito) = SUCCESSFUL DOWNLOAD

https://pastebin.com/xzXXJDEt (so as not to clutter this message with long request listings)

INCOGNITO TAB: FAILED DOWNLOAD

https://pastebin.com/Nq0txZ9P (same reasoning)

The differences are: Incognito mode forces HTTPS, sends Sec-Fetch- entries in the GET request, and also sends DNT = 1. Everything else is the same.

I then went to Firefox settings and enabled sending DNT *all the time*, even in Regular (non-incognito) tabs. I also tried to download explicitly from the https:// URL in Regular (non-incognito) mode, just like Incognito mode forces https. This resulted in a request that is sent from a Regular tab but is 100% identical to the request sent from Incognito mode. Read below:

https://pastebin.com/0QCpKqBZ (same reasoning for hosting on Pastebin)

You can check that this request from a Regular (non-incognito) tab is now word-for-word identical to the request from an Incognito tab. Yet, the download from Incognito STILL fails at ~10 MBs into the file, and the download from Regular STILL succeeds. I fail to see any difference between the requests, whatsoever.

In the Cookies tab, there are "No cookies for this request" for both Regular and Incognito downloads. The Security tab looks 100% identical for Regular and Incognito downloads, and looks like this: https://i.imgur.com/SAhzquW.png (idk how to copy this in plaintext form).

In another online discussion elsewhere while I was troubleshooting this, I was advised to see if network.dns.echconfig.enabled was set to TRUE and to try setting it to FALSE. Not sure what this would change, but I went to check and found that it was already FALSE.

Also, in that discussion elsewhere, I had one more user running Firefox on Windows 10 (according to his publicly displayed user agent) confirm this. But I don't know how to reach him to ask for extensive troubleshooting like mine.

========================================

FINAL SUMMARY:

  • Some specific downloads fail halfway in Incognito Mode in latest Firefox
  • There are no issues in Regular (non-incognito) mode, or in Google Chrome on this same machine, or in obsolete Firefox 52 on another machine
  • This persists across Firefox restarts, reboots, ISP changes
  • This difference between Regular and Incognito modes persists even when you change settings so that the sent GET requests are 100% word-for-word identical

Help me troubleshoot this further? Even if this is caused by that third-party server acting up (for whatever reason), how does it tell between my Regular firefox tab and my Incognito firefox tab when the sent requests are the same? And even if this is caused by something else on my machine or in my network, then the same question applies, how can this "something" tell between my Regular and Incognito tabs?

Asked by jagev53494 2 months ago

Last reply by jscher2000 2 months ago

blocked acces to website

blocked access to website. I can't access a website for software I use to sign into my account there to send a request. I unblocked it in the settings - cookies - but it… (read more)

blocked access to website. I can't access a website for software I use to sign into my account there to send a request. I unblocked it in the settings - cookies - but it still keeps me from opening it. this is the message on the screen "Cookies required to use Firefox To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once."

So I go to Bing but I would prefer to use firefox. Why is it so hard to release a website??? What is the problem? Edith

Asked by ev3 2 months ago

Last reply by cor-el 2 months ago

paypal-zahlung über firefox

ich kann seit 2 tagen nicht mehr mit paypal bei shops bezahlen, bei denen paypal als zahlungsmöglichkeit eingebettet ist. habe schon firefox neu gestartet, im sicheren mo… (read more)

ich kann seit 2 tagen nicht mehr mit paypal bei shops bezahlen, bei denen paypal als zahlungsmöglichkeit eingebettet ist. habe schon firefox neu gestartet, im sicheren modus auch - auch eine neuinstallation hat nicht geholfen....brauche eine gute idee zur lösung (betroffen sind z.b. medimops, deutsche post-shop...)

Asked by mmdrewianka 2 months ago