Firefox Support Forum

To any one who can help or has any ideas thank you in advance,

I have the Bing search bar set for my home page on my Firefox Browser. I have had this setup for years with no problems until a couple of months ago. When I do searches for things and then try clicking on the "Clickable" links, I always get a blank page and the string for the website address(s) always begin with something similar to this; "https://www.bing.com/ck/a?!&&p="; please see image attached. This happens rather I try opening one or many sites/pages for comparison. Below are the steps I have tried & the reasons I believe that the "clickable" links are the problem.

I type in the Bing bar my search topic. Bing will give me a bunch of links related to my search. If I find the one I want or several I want to check out, I'll click on the 'clickable' link(s) for the page(s). Bing will automatically open the link(s) in a new tab(s). *I do have my browser set to stay on the page that I am currently working on*. But even if I go to those pages right away, I still always get a blank page.

I'll use searching for 'IRS help' for my search example: I have tried several ways to get the links to open & they are as follows:

1) Type in the site address myself in the new Tab and use my keyboards 'Enter' key to go to it: -- This works of course -- But seeing as some address are very long this is not always helpful

2) Click on the 'Clickable' link for IRS's site: -- Bing will open a new tab itself, but will show a blank page with the link issue listed above when I go to it -- Doesn't work, Blank Page

3) Highlight the 'Clickable' link, right click it and select 'Open link in new tab' option: -- Again Bing opens the new tab, Blank page and link issue -- Even selected to open it in a new window and I get the same thing

4) Highlight/copy the 'Clickable' link, I open a new tab myself, then I right click to 'Paste' link and hit enter: -- Doesn't work, blank page

5) Highlight/copy the 'Clickable' link, I open a new tab myself, then I right click to 'Paste & Go" link: -- Doesn't work, blank page

6) I copy the 'Non-clickable' written out address(i.e. IRS.gov/help for example), Paste it in a new tab that I open and the choose one of these options: -- "Paste & Go' or 'Paste' and use my keyboards 'Enter' key. -- Both work, no problem -- But when your in a rush, this too can be time consuming.

Please advise. Is there something I am missing or may have done wrong? I have had Firefox and Bing for a very long time like I said and I truly hate having to use the other browsers, etc. but I need to be able to get things done in a crunch some days and so this is driving me crazy.

I hope it's just the links and that they can be fixed, Red

So, back in the days when I installed Firefox, it would automatically pin it to the taskbar. When I opened Firefox, the newly-opened Firefox window appeared separated from the pinned icon in the taskbar. I liked this because it allowed me to open new windows faster. Now, I had to uninstall and re-install Firefox (the last version as of today) because of some problem. Now, this separation no longer occurs. If I open Firefox, the opened window and the pinned icon in the taskbar become the same thing. How can I fix this?

I am using Windows 8 Pro btw.

I attached a screenshot to show how it looks like.

I recently accessed Firefox Monitor. Living in Australia we had a large Data Breach from Optus (Phone carrier) in Sept last year. Yet it was not litsed in your list. Please advise

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any customer -- GET HELP TO FIX THE PRIMARY ACCOUNT???????

CANNOT DO ANYTHING BECAUSE FIREFOX AND I DO NOT AGREE ON THE PRIMARY ACCOUNT. NO WAY TO ACCESS MY ACCOUNT. FEELING LIKE TOTALLY REMOVING ALL FIREFOX INFO, PROGRAMS, ETC AND DUMPING THIS WHOLE MOZILLA MESS.

I really do not understand how Firefox has survived so long with NO CUSTOMER SERVICE!!!

CANNOT ACCESS ACCOUNT. CANNOT CHANGE ANYTHING. CANNOT SPEAK TO ANYONE AT MOZILLA TO FIND OUT HOW TO ACCESS MY ACCOUNT.

DAMNED GOOD THING I AM NOT NOT NOT PAYING ANYTHING FOR THIS CURRENT PIECE OF CRAP!

Maybe a gun to the computer would be the best way to eliminate the Firefox problems -- seems that way. Then on my new computer I can STAY AWAY FROM EVERYTHING FIREFOX OR MOZILLA. STUPID WAY TO TAKE CARE OF YOUR CUSTOMERS -- Oh, maybe that's my problem. I am NOT A CUSTOMER cause I don't pay you.

We are all just stupid flunkies to stay with such a dumb set up for so long (like the beginning of time).

GOOD BYE, FAREWELL, GOODNIGHT.

why can't "enchanted tracking protection" be disable in about:config. I changed it to FALSE DOES NOT WORK??? I'm 68, I can't keep turning it off to type in passwords. I pay my bills online. I have pay Malwarebytes for protection. It should be optional, not shoved on us. Jazz

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox?

Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thing and going off the grid to never deal with Mozilla again. Hope you all get fire-ants in your pants!

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again and look in recently closed windows and the one with my tabs is not there, only little utility windows that are popped up when I log in at the coffee shop, so my recently closed windows are overwritten with windows with no tabs.

So I go to my profile sessionstore-backups folder and copy it to the desktop. I have 6 files, previous.jsonlz4, recovery.baklz4, and recovery.jsonlz4 at around 8 megs in size. I copied each to the folder one level up and renamed them sessionstore.jsonlz4, and each time restarted firefox. All that opens is a blank tabbed firefox window.

There was never an existing sessionstore.jsonlz4 file anywhere I could find, even with firefox closed, this file never appears anywhere I could find it. Searching files with Windows was also unsuccessful.

I feel like I have captured the files with my tabs, based on the date modified, several were from before the crash. Why can't I find a working tutorial on how to restore my tabs? Nothing I've found on the support site works though I follow the directions exactly.

Thanks

The tabs on Firefox seem to be smaller than they were a few days ago, and I can't find where to enlarge them. It would help if right-clicking the Tab Bar brought up a "view" option.

how can i change text color for downloaded themes  ? as the photo this recommended theme wold be better if i can change colors of the text on tabs.. couldn't find a recommended extensions to do this job

Dear Sir/Madam Hi I live in Iran and I use the lovely FireFox browser for many years I have got in the trouble with Logins and Passwords on my browser. Last day, when I was working with my laptop while the Firefox browser, the Acrobat Reader DC and a text document were on the background suddenly I had to restart my laptop. after that, when I wanted to use the FireFox, I found out that all of the saved logins got lost and now there is no saved logins on my browser. I logged in my FireFox account again to recover the lost information, but unfortunately that was useless.

I have many important saved logins and passwords on my browser. Is there any solution? I need your help to solve this issue.

there is an screen of the empty list of Logins and Passwords on my browser.

yours sincerely

Windows 11 keeps trying to change my browser from FF to their Edge spyware/virus (it asks EVERY time I start FF). I managed to get it stopped once - difficult and time-consuming, but the next Windows update re-installed it. I have used FF for 15 - 20 years and it works superbly for my needs and nothing from MS ever seems to work.

How can I stop this?

Thanks, Wolfgang

Since this took me awhile to figure out I thought this could help other people.

firefox Did Not Connect: Potential Security Issue

Also you can manually add sites in preferences. Privacy & Security Preferences → View Certificates... → Servers → Add Exception