Firefox Support Forum

I have been using Firefox and GoToMeeting for years, suddenly this month (July 2023) I get the following message when I try to open a GoToMeeting session”

“Sorry, this browser isn’t supported. Join in your browser by opening the link below in Google Chrome or Microsoft Edge.”

I don’t want to use either of those browsers.

What can I do to keep both Firefox and GoToMeeting?

Firefox is notoriously adept when it comes to browser/user protection, (THANK YOU!!!!!!!!). Are there any plans to include protection against homograph/homoglyph attacks please? I think the simplest way would be to just search the URL for any characters that are not part of the current/usual typeset?

Hi. Is there a way to customize the order of Firefox headers and footers on printed pages (including print-to-pdf)?

I prefer the header to be url only, in the center. While the footer has page on left; title in the center, and date on the right.

This used to be easy to accomplish with print options in older versions, then -- as the print dialog changed (and actually improved a lot in most *other* ways) I had to turn to about:config modifications like those described in the 1/27/21 reply here: https://support.mozilla.org/en-US/questions/1323433. But now I can't seem to find any way to have any control over print headers besides "on" and "off."

One problem I find with having both page title and url on top is that these can be long, causing one or both to be truncated.

I'm using Firefox 115.3esr.

Suddenly have green frame/border approx. 1 pixel wide around entire browser window, including various movies from different sites. This is a sudden development which I did not originate in any way. How can I remove this annoying green frame?

Where can I get Firefox 52.9.0? There was a list of old versions here but now I can't find it. I found https://download2.portableapps.com/portableapps/FirefoxPortableLegacy52/FirefoxPortableLegacy52_52.9.0_English.paf.exe I really did not want the portable version but avast considers it a threat so it may not be genuine.

I have been using Firefox 56.0.2 on Windows 7 for years safely. Until yesterday. We had one of those mini powerouts, that caused problems.

My hard drive is failing and Firefox will no longer fully load, it tries bless it, but some FF files must be in the damaged sectors of the hard drive. It then locks the system. Using Chrome works fine. But some logins/passwords/bookmarks had to be changed very recently and are not stored in the chrome browser yet. I hate chrome so use FF as the main browser.

I'm thinking that if I can install a fresh copy of FF 56.0.2 in a separate folder, a separate 2nd copy of FF, and then copy yesterday mornings backed up FF profile (before the crash) I could at least copy over all the bookmarks etc to Chrome so I can have my logins etc back.

This mornings backup failed to backup some FF files, all others were fine. Firefox worked fine yesterday but failed to launch this morning.

Please help save my sanity. I know I have to move to W 10, but cannot on this computer.

On a number of occasions over the years, I have been unable to log in to Thingspeak from my lap-top. Usually the problem goes away. This is stated as a problem with their security certificate. However, my tablet, also running Firefox (119.0.1) has no problem accessing my account. What is really the problem? I am running Windows 7 on my ancient lap-top (yes, I know it is way outdated, but I'm attached to it and rely on the security software I'm paying for) The tablet is running Android 8.1.0 and is my last resort for internet. Would really like to fix this.

I've been on the net since probably 1995, working in the computer industry. I buy a lot of items on the web, especially Ebay. I like to save the entire listing at the time I bought the item. Why, because listings change and it's frustrating. This way I have the full page in my Documents folder. Over the years, I've been running into problems with save Web Page Complete. More times then not it Fails, no reasons, just the little download icon goes red and it failed. That's how I know...I have read other support questions, but nothing other than a screen shot is recommended...Ugh. how can one screen shot save a page that scrolls in my browser for many pages...

So Why Do complete web pages fail to save?

Why are there no Descriptive Errors?

Is there something I can do to ensure I get this feature working again, reliably that is;-)

As always, I appreciate any help given:-)

The problem started recently (perhaps a week ago), after one of the FIrefox updates. WHen I disable an add-on, after several seconds it re-enables itself. All of them, the same way, so it is not like it is a problem with one of them. I cleared FF history, cookies etc, still the same problem. I did not do any changes to the computer.

Application Basics

Name: Firefox Version: 104.0.2 Build ID: 20220902153754 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:104.0) Gecko/20100101 Firefox/104.0 OS: Windows_NT 6.1 7601 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 18 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 7.7 GB Disk Space Available: 259 GB

Crash Reports for the Last 3 Days

Firefox Features

Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 104.6.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.5.0 ID: webcompat-reporter@mozilla.org

Remote Features

bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100: active bug-1712189-rollout-keep-firefox-up-to-date-even-when-it-is-not-ru-release-90-94: active bug-1766618-rollout-disable-websocket-over-http2-release-91-100: active

Remote Processes

Type: Privileged About Count: 1

Type: Isolated Web Content Count: 11

Type: Extension Count: 1

Type: Preallocated Count: 3

Type: GPU Count: 1

Type: Socket Count: 1

Add-ons

Name: Russian Hunspell dictionary Type: dictionary Version: 1.0.20131101.2webext Enabled: true ID: hunspell-ru@dictionaries.addons.mozilla.org

Name: AdBlock — best ad blocker Type: extension Version: 5.1.1 Enabled: true ID: jid1-NIfFY2CA8fy1tg@jetpack

Name: Adblock for Youtube™ Type: extension Version: 6.0.6 Enabled: true ID: {0ac04bdb-d698-452f-8048-bcef1a3f4b0d}

Name: Adblock Plus - free ad blocker Type: extension Version: 3.14.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: AdBlocker for YouTube™ Type: extension Version: 0.3.5 Enabled: true ID: jid1-q4sG8pYhq8KGHs@jetpack

Name: AdBlocker Ultimate Type: extension Version: 3.7.19 Enabled: true ID: adblockultimate@adblockultimate.net

Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: AdGuard AdBlocker Type: extension Version: 4.1.36 Enabled: true ID: adguardadblocker@adguard.com

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org

Name: Grammar & Spell Checker — LanguageTool Type: extension Version: 5.4.3 Enabled: true ID: languagetool-webextension@languagetool.org

Name: ImTranslator: Translator, Dictionary, TTS Type: extension Version: 16.24 Enabled: true ID: {9AA46F4F-4DC7-4c06-97AF-5035170634FE}

Name: Multitran popup Type: extension Version: 2.0.0 Enabled: true ID: multitran@flytaly

Name: OneTab Type: extension Version: 1.59 Enabled: true ID: extension@one-tab.com

Name: Scroll To Top Type: extension Version: 4.9.1 Enabled: true ID: jid0-gRmSxW9ByuHwGjLhtXJg27YnZRs@jetpack

Name: To DeepL Type: extension Version: 0.7.0 Enabled: true ID: {db420ff1-427a-4cda-b5e7-7d395b9f16e1}

Name: Undo Close Tab Type: extension Version: 7.5.0 Enabled: true ID: {4853d046-c5a3-436b-bc36-220fd935ee1d}

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Name: Calendar Clarity Type: extension Version: 1.1 Enabled: false ID: {9f88e54c-03a5-47b3-9f79-67be661420e2}

Name: Dictionary Anywhere Type: extension Version: 1.1.0 Enabled: false ID: {e90f5de4-8510-4515-9f67-3b6654e1e8c2}

Name: DuckDuckGo Privacy Essentials Type: extension Version: 2022.8.25 Enabled: false ID: jid1-ZAdIEUB7XOzOJw@jetpack

Name: Multitran Context Menu Search Type: extension Version: 1.22 Enabled: false ID: @multitrancontextmenusearch

Name: Multitran search Type: extension Version: 1.0 Enabled: false ID: {83c9d352-3379-4e8b-b507-ab7cf1062344}

Name: NoSquint Plus Type: extension Version: 62.1 Enabled: false ID: zoomlevelplus@zoomlevelplus.net

Name: Pinned Google Calendar Type: extension Version: 2.2.0 Enabled: false ID: intgcal@egarracingteam.com.ar

Name: Reverso – Translation, dictionary Type: extension Version: 2.2.205 Enabled: false ID: context@reverso.net

Name: S3.Translator Type: extension Version: 6.29 Enabled: false ID: s3@translator

Name: StopAll Ads Type: extension Version: 3.0.5.1952 Enabled: false ID: {6c9d5a11-9d2b-4c10-cd40-61fc083d5001}

Name: Your Package - parcel tracking Type: extension Version: 1.4.9 Enabled: false ID: {610bcb26-5461-4826-a4fe-03c5bc77c0ea}

Name: YouTube Ad Auto-skipper Type: extension Version: 0.5.1 Enabled: false ID: {bd6b8f4a-b0c3-4d61-a0f8-5539d3df3959}

Graphics

Features Compositing: WebRender (Software D3D11) Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (AMD) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer: Google Inc. (AMD) -- ANGLE (AMD, AMD 760G (Microsoft Corporation WDDM 1.1) Direct3D11 vs_4_0 ps_4_0, D3D11-8.14.10.630) WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL creation failed: * tryANGLE (FEATURE_FAILURE_EGL_NO_CONFIG) * Exhausted GL driver options. (FEATURE_FAILURE_WEBGL_EXHAUSTED_DRIVERS) WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Direct2D: true Target Frame Rate: 60 DirectWrite: true (6.2.9200.22164) GPU #1 Active: Yes Description: AMD 760G (Microsoft Corporation WDDM 1.1) Vendor ID: 0x1002 Device ID: 0x9616 Driver Version: 8.56.1.16 Driver Date: 4-25-2009 Drivers: atidxx32 atidxx64 atiumdag atiumdva atiumd64 atiumd6a atitmm64 Subsys ID: 00000000 RAM: 0 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: direct2d 1.1 AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): skia CMSOutputProfile: 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Display0: 1920x1080@59Hz scales:1.250000|1.250000 DisplayCount: 1 HardwareStretching: both=0 window-only=0 full-screen-only=0 none=0 error=1 GPUProcessPid: 3268 ClearType Parameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 0 Decision Log HW_COMPOSITING: available by default D3D11_COMPOSITING: available by default DIRECT2D: available by default D3D11_HW_ANGLE: available by default GPU_PROCESS: available by default WEBRENDER: available by default disabled by env: Not qualified WEBRENDER_QUALIFIED: available by default blocklisted by env: No qualified hardware WEBRENDER_COMPOSITOR: available by default unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL: available by default WEBRENDER_SHADER_CACHE: available by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS: available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE: available by default WEBRENDER_DCOMP_PRESENT: available by default unavailable by env: Requires Windows 10 or later unavailable by runtime: Requires WebRender WEBRENDER_SOFTWARE: available by default WEBGPU: disabled by default: Disabled by default blocked by runtime: WebGPU cannot be enabled in release or beta WINDOW_OCCLUSION: available by default VP8_HW_DECODE: available by default VP9_HW_DECODE: available by default REUSE_DECODER_DEVICE: available by default BACKDROP_FILTER: available by default

Media

Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Roundtrip latency (standard deviation): ... Output Devices Name: Group Speakers (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Realtek Digital Output (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Input Devices Name: Group Microphone (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Line In (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001 Stereo Mix (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_10438445&REV_1003\4&2ab41b84&0&0001

Enumerate database

Environment Variables

MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\Gregor\AppData\Roaming\Mozilla\Firefox\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\Gregor\AppData\Roaming\Mozilla\Firefox\Profiles\qh1kfsbs.default-1623362503398\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\Gregor\AppData\Roaming\Mozilla\Firefox\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0: C:\Program Files\Mozilla Firefox\firefox.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE: C:\Program Files\Mozilla Firefox\browser\crashreporter-override.ini MOZ_PLUGIN_PATH: C:\Program Files (x86)\Foxit Software\Foxit Reader\plugins\

Experimental Features

about:home startup cache (browser.startup.homepage.abouthome_cache.enabled): false Cookies: SameSite=Lax by default (network.cookie.sameSite.laxByDefault): false Cookies: SameSite=None requires secure attribute (network.cookie.sameSite.noneRequiresSecure): false CSS: Masonry Layout (layout.css.grid-template-masonry-value.enabled): false Developer Tools: Compatibility Panel (devtools.inspector.compatibility.enabled): true Developer Tools: Service Worker debugging (devtools.debugger.features.windowless-service-workers): false Media: JPEG XL (image.jxl.enabled): false Text Recognition (dom.text-recognition.enabled): false Address Bar: show results during IME composition (browser.urlbar.keepPanelOpenDuringImeComposition): false Web API: WebGPU (dom.webgpu.enabled): false WebRTC Global Mute Toggles (privacy.webrtc.globalMuteToggles): false

Remote Experiments

Important Modified Preferences

accessibility.typeaheadfind.flashBar: 0 browser.contentblocking.category: standard browser.download.always_ask_before_handling_new_types: true browser.download.folderList: 2 browser.search.region: US browser.sessionstore.upgradeBackup.latestBuildID: 20220902153754 browser.sessionstore.warnOnQuit: true browser.startup.homepage: about:blank browser.startup.homepage_override.buildID: 20220902153754 browser.startup.homepage_override.mstone: 104.0.2 browser.startup.page: 3 browser.tabs.inTitlebar: 1 browser.urlbar.placeholderName: Google browser.urlbar.placeholderName.private: Google browser.urlbar.quicksuggest.migrationVersion: 2 browser.urlbar.quicksuggest.scenario: offline browser.urlbar.resultGroups: {"children":[{"maxResultCount":1,"children":[{"group":"heuristicTest"},{"group":"heuristicExtension"},{"group":"heuristi browser.urlbar.suggest.engines: false browser.urlbar.suggest.openpage: false browser.urlbar.suggest.quicksuggest.sponsored: false browser.urlbar.suggest.topsites: false browser.urlbar.tipShownCount.searchTip_onboard: 2 doh-rollout.balrog-migration-done: true doh-rollout.doneFirstRun: true doh-rollout.doorhanger-decision: UIOk doh-rollout.home-region: US doh-rollout.mode: 2 doh-rollout.self-enabled: true doh-rollout.uri: https://mozilla.cloudflare-dns.com/dns-query dom.forms.autocomplete.formautofill: true dom.security.https_only_mode_ever_enabled: true extensions.formautofill.creditCards.used: 3 extensions.lastAppVersion: 104.0.2 font.minimum-size.x-western: 14 font.name.monospace.x-western: Tahoma font.name.sans-serif.x-western: Tahoma font.name.serif.x-western: Tahoma font.size.monospace.x-western: 14 gfx.crash-guard.status.wmfvpxvideo: 2 gfx.crash-guard.wmfvpxvideo.appVersion: 93.0 gfx.crash-guard.wmfvpxvideo.deviceID: 0x9616 gfx.crash-guard.wmfvpxvideo.driverVersion: 8.56.1.16 idle.lastDailyNotification: 1664945967 media.autoplay.default: 0 media.gmp-gmpopenh264.abi: x86_64-msvc-x64 media.gmp-gmpopenh264.lastUpdate: 1655506979 media.gmp-gmpopenh264.version: 1.8.1.2 media.gmp-manager.buildID: 20220902153754 media.gmp-manager.lastCheck: 1665003344 media.gmp-manager.lastEmptyCheck: 1665003344 media.gmp-widevinecdm.abi: x86_64-msvc-x64 media.gmp-widevinecdm.lastUpdate: 1652742180 media.gmp-widevinecdm.version: 4.10.2449.0 media.gmp.storage.version.observed: 1 media.hardware-video-decoding.failed: false media.videocontrols.picture-in-picture.video-toggle.enabled: false network.trr.blocklist_cleanup_done: true places.database.lastMaintenance: 1664341169 privacy.cpd.formdata: false privacy.cpd.offlineApps: true privacy.donottrackheader.enabled: true privacy.purge_trackers.date_in_cookie_database: 0 privacy.purge_trackers.last_purge: 1664945968075 privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.sanitize.timeSpan: 0 security.remote_settings.crlite_filters.checked: 1656961411 security.remote_settings.intermediates.checked: 1656898409 security.sandbox.content.tempDirSuffix: {eb28580e-c3ba-4dfa-af6e-ce9e2b72b826} services.sync.declinedEngines: tabs services.sync.engine.addresses: true services.sync.engine.addresses.available: true services.sync.engine.creditcards: true services.sync.engine.prefs.modified: false services.sync.engine.tabs: false services.sync.lastPing: 1664981825 services.sync.lastSync: Wed Oct 05 2022 22:00:28 GMT-0400 (Eastern Daylight Time) signon.suggestImportCount: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1662785938

Important Locked Preferences

fission.autostart.session: true

Places Database

Accessibility

Activated: false Prevent Accessibility: 0 Accessible Handler Used: true Accessibility Instantiator:

Library Versions

NSPR Expected minimum version: 4.34.1 Version in use: 4.34.1

NSS Expected minimum version: 3.81 Version in use: 3.81

NSSSMIME Expected minimum version: 3.81 Version in use: 3.81

NSSSSL Expected minimum version: 3.81 Version in use: 3.81

NSSUTIL Expected minimum version: 3.81 Version in use: 3.81

Sandbox

Content Process Sandbox Level: 6 Effective Content Process Sandbox Level: 6 Win32k Lockdown State for Content Process: Win32k Lockdown disabled -- Operating system not supported

Startup Cache

Disk Cache Path: C:\Users\Gregor\AppData\Local\Mozilla\Firefox\Profiles\qh1kfsbs.default-1623362503398\startupCache\startupCache.8.little Ignore Disk Cache: false Found Disk Cache on Init: true Wrote to Disk Cache: false

Internationalization & Localization

Application Settings Requested Locales: ["en-US"] Available Locales: ["en-US"] App Locales: ["en-US"] Regional Preferences: ["en-US"] Default Locale: "en-US" Operating System System Locales: ["en-US"] Regional Preferences: ["en-US"]

Remote Debugging (Chromium Protocol)

Accepting Connections: false URL:

Printing

Modified print settings

print_printer: HP LaserJet Professional P1102w (Copy 1) print.more-settings.open: true print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_bgcolor: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_bgimages: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_duplex: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_bottom: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_left: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_right: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_edge_top: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_footercenter: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_footerleft: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_footerright: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_headercenter: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_headerleft: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_headerright: print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_in_color: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_bottom: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_left: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_right: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_margin_top: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_orientation: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_page_delay: 50 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_height: 11.4015748031496 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_id: 513 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_size_unit: 0 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_paper_width: 8.5 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_resolution: 600 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_reversed: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_scaling: 1 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_shrink_to_fit: true print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_to_file: false print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_bottom_twips: 230 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_left_twips: 230 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_right_twips: 182 print.printer_HP_LaserJet_Professional_P1102w_(Copy_1).print_unwriteable_margin_top_twips: 230

I am not a geek and I follow all the details of 'how to etc etc' but nothing works and the phone goes into random loops and keeps telling my I cannot sync (I KNOW that). Firefox has no phone number or email system for technical support (or any type of support) just this hit and miss system of 'forums' (or is that fora). I tried to send a bug report but I am NOT signing up for another (geek speak) account just to send you the problem. Please fix this issue - it never used to happen on older versions - how can I roll back my firefox to something that works properly?? Here is the error report, enjoy, to me it is written in ancient g(r)eek!

1659608046381 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule) 1659608314611 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1659608314611 FirefoxAccounts DEBUG getOAuthToken enter 1659608314612 FirefoxAccounts TRACE getCachedToken returning cached token 1659608314612 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1659608314613 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1659608315651 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1659608317134 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1659608317134 FirefoxAccounts DEBUG fxa_status received 1659608317134 FirefoxAccounts DEBUG service: sync 1659608317134 FirefoxAccounts DEBUG is private browsing: true 1659608317329 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1659608317329 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1659608320303 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320908 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608320909 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321321 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321322 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608321367 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1659608434712 FirefoxAccounts DEBUG FxAccountsPush loading service 1659608434712 FirefoxAccounts DEBUG FxAccountsPush initialized 1659608434747 FirefoxAccounts TRACE observed topic=push-message, data=chrome://fxa-device-update, subject=[xpconnect wrapped nsISupports] 1659608434747 FirefoxAccounts TRACE FxAccountsPushService _onPushMessage 1659608434753 FirefoxAccounts DEBUG push command: fxaccounts:device_disconnected 1659608434754 FirefoxAccounts DEBUG Notifying observers of fxaccounts:device_disconnected 1659608434754 FirefoxAccounts INFO fetching updated device list 1659608434754 Sync.Engine.Clients DEBUG Updating the known stale clients 1659608434754 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1659608434757 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices 1659608435790 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices 200 1659608435791 Hawk DEBUG (Response) /account/devices: code: 200 - Status text: OK 1659608435791 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -2791 1659608435792 FirefoxAccounts INFO Got new device list: 3bab5932266da6469edabb3b022d462f, 622e1483fa5b0564fc504f75d009b422, 6bf539feb208fd2a1eaf7bf820de34f0, 73ad7ca5e184fd5a50f2f48dd70866d1, 7c41118e2a1f1174997c0cce0f12284c, 7e2285d6c17f0fb8bf12ddb7d479892f, c66b82cce8ac7a7972116bff3d23ce2e, e48e0ecaf75ca3b8b9c64b315ed4be22 1659608435793 FirefoxAccounts INFO updating the cache 1659608623665 FirefoxAccounts ERROR Pairing channel error: Error: WebSocket unexpectedly closed(resource://gre/modules/FxAccountsPairingChannel.js:3601:20) JS Stack trace: FxAccountsPairingChannel</_setupListeners/<@FxAccountsPairingChannel.js:3601:20 1659608646390 Sync.Service DEBUG User-Agent: Firefox/103.0.1 (Windows NT 6.1; Win64; x64) FxSync/1.105.0.20220729222726.desktop 1659608646391 Sync.Service INFO Starting sync at 2022-08-04 12:24:06 in browser session kSKF98oczh8c 1659608646392 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1659608646402 Sync.Status INFO Resetting Status. 1659608646402 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1659608646405 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1659608646405 FirefoxAccounts DEBUG getOAuthToken enter 1659608646408 FirefoxAccounts TRACE getCachedToken returning cached token 1659608646408 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1659608646410 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1659608646715 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/collections 1659608646717 Sync.Service DEBUG Fetching server configuration: https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/configuration 1659608646909 Sync.Resource DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/info/configuration 1659608646911 Sync.Service DEBUG Fetching global metadata record 1659608646911 Sync.Service DEBUG Weave Version: 1.105.0 Local Storage: 5 Remote Storage: 5 1659608646911 Sync.Service DEBUG Fetching and verifying -- or generating -- symmetric keys. 1659608646912 Sync.Service INFO Testing info/collections: {"bookmarks":1659608043.52,"extension-storage":1605357784.56,"clients":1659606031.62,"meta":1596625959.52,"forms":1659075090.37,"crypto":1578385419.9,"history":1659111154.3,"passwords":1656864350.76,"addons":1654102992.88} 1659608646912 Sync.CollectionKeyManager INFO Testing for updateNeeded. Last modified: 1578385419.9 1659608646912 Sync.Synchronizer DEBUG Refreshing client list. 1659608646913 Sync.Engine.Clients DEBUG Resetting clients last sync time 1659608647128 Sync.Collection DEBUG GET success 200 https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/148151151/storage/clients?full=1&limit=1000 1659608647138 Sync.Engine.Clients INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 2 reconciled. 1659608647139 Sync.Engine.Clients DEBUG Refreshing the known stale clients list 1659608647152 Sync.Engine.Clients INFO Uploading 0 outgoing records 1659608647155 Sync.Synchronizer INFO Updating enabled engines: 2 clients. 1659608647157 Sync.Synchronizer INFO Syncing all enabled engines. 1659608647162 Sync.Engine.Passwords INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647162 Sync.Engine.Passwords INFO Uploading 0 outgoing records 1659608647163 Sync.Engine.Bookmarks DEBUG Checking if server sync ID EcjFZAdZwynf matches existing 1659608647169 Sync.Engine.Bookmarks INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647169 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust 1659608647173 Sync.Engine.Bookmarks.Mirror DEBUG Building local tree 1659608647179 Sync.Engine.Bookmarks.Mirror DEBUG Building remote tree 1659608647190 Sync.Engine.Bookmarks.Mirror DEBUG Building merged tree 1659608647190 Sync.Engine.Bookmarks.Mirror DEBUG Applying merged tree 1659608647191 Sync.Engine.Bookmarks.Mirror DEBUG Merging bookmarks in Rust took 21.432ms 1659608647191 Sync.Engine.Bookmarks.Mirror DEBUG No changes detected in both mirror and Places 1659608647192 Sync.Engine.Bookmarks INFO Uploading 0 outgoing records 1659608647208 Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} 1659608647209 Sync.Engine.Addons DEBUG Refreshing reconciler state 1659608647209 Sync.AddonsReconciler INFO Refreshing global state from AddonManager. 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Mount Rainier Sunset by M♥Donna (version=6.0, id={c55346b8-b052-4db2-9267-61b7df3f29ef}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Mountain Theme (version=2.0, id={0f13a6cc-fbbb-41a6-b42e-314514cce874}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Facebook Container (version=2.1.1, id=@contain-facebook) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Dictionnaire français (version=7.0b, id=fr-dicollecte@dictionaries.addons.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo Privacy Essentials (version=2020.8.18, id=jid1-ZAdIEUB7XOzOJw@jetpack) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon The Diving Collie (version=2.0, id={c20ca56b-78c1-4d5a-bbe3-b978c435be69}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Ducati Bike Theme (version=2.0, id={f8818a98-92c6-4355-98e9-8a2f86abb14e}) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon AdBlock — best ad blocker (version=4.43.0, id=jid1-NIfFY2CA8fy1tg@jetpack) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon British English Dictionary (Marco Pinto) (version=3.0.7, id=marcoagpinto@mail.telepac.pt) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Français Language Pack (version=103.0.1buildid20220729.222726, id=langpack-fr@firefox.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon English (GB) Language Pack (version=103.0.1buildid20220729.222726, id=langpack-en-GB@firefox.mozilla.org) 1659608647211 Sync.AddonsReconciler DEBUG Rectifying state for addon Form Autofill (version=1.0.1, id=formautofill@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Screenshots (version=39.0.1, id=screenshots@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon WebCompat Reporter (version=1.5.0, id=webcompat-reporter@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Web Compatibility Interventions (version=103.0.0, id=webcompat@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon DoH Roll-Out (version=2.0.0, id=doh-rollout@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Picture-In-Picture (version=1.0.0, id=pictureinpicture@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Google (version=1.2, id=google@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.com (version=1.3, id=amazondotcom@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Bing (version=1.3, id=bing@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon DuckDuckGo (version=1.1, id=ddg@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon eBay (version=1.3, id=ebay@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Wikipedia (en) (version=1.1, id=wikipedia@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Amazon.co.uk (version=1.9, id=amazon@search.mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon System theme — auto (version=1.3, id=default-theme@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Light (version=1.2, id=firefox-compact-light@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Dark (version=1.2, id=firefox-compact-dark@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Firefox Alpenglow (version=1.4, id=firefox-alpenglow@mozilla.org) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon Add-ons Search Detection (version=2.0.0, id=addons-search-detection@mozilla.com) 1659608647212 Sync.AddonsReconciler DEBUG Rectifying state for addon OpenH264 Video Codec provided by Cisco Systems, Inc. (version=1.8.1.2, id=gmp-gmpopenh264) 1659608647213 Sync.AddonsReconciler DEBUG Rectifying state for addon Widevine Content Decryption Module provided by Google Inc. (version=null, id=gmp-widevinecdm) 1659608647215 Sync.AddonsReconciler INFO Saving reconciler state to file: addonsreconciler 1659608647222 Sync.Engine.Addons.Store DEBUG gmp-gmpopenh264 not syncable: type not in allowed list: plugin 1659608647223 Sync.Engine.Addons INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647224 Sync.Engine.Addons INFO Uploading 0 outgoing records 1659608647225 Sync.Engine.Forms INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647226 Sync.Engine.Forms INFO Uploading 0 outgoing records 1659608647226 Sync.Engine.History DEBUG Checking if server sync ID x56-DiRAUha6 matches existing 1659608647228 Sync.Engine.History INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647228 Sync.Engine.History INFO Uploading 0 outgoing records 1659608647232 Sync.Engine.Extension-Storage INFO Records: 0 applied, 0 successfully, 0 failed to apply, 0 newly failed to apply, 0 reconciled. 1659608647233 Sync.Engine.Extension-Storage INFO Uploading 0 outgoing records 1659608647234 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of history - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1659608647234 Sync.Doctor INFO Skipping validation: no engines qualify 1659608647234 Sync.Status DEBUG Status.sync: success.sync => success.sync 1659608647234 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1659608647234 Sync.Synchronizer INFO Sync completed at 2022-08-04 12:24:07 after 0.83 secs. 1659608647235 Sync.Declined DEBUG Handling remote declined: ["prefs","tabs"] 1659608647235 Sync.Declined DEBUG Handling local declined: ["prefs","tabs"] 1659608647235 Sync.Declined DEBUG Declined changed? false 1659608647235 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1659608647236 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule)

Everytime I try to do a search in Firefox I get a Manuals Library page come up. Why is it doing this? I did a search not long ago for a user's manual for a product, and I guess I accidentally downloaded this Manuals Library. Now I have no idea how to get rid of it. There is no shortcut on my desktop for it, I cannot find it anywhere in my downloaded programs in Uninstall or Change a Program in my Control Box. I DO NOT want this program! Help please!! I tried to do a screen shot of the page, but your browse won't pick it up when I browse for the screen shot I saved on my desktop. Below is the web address copied from the address bar.

moz-extension://e92e4191-795a-4571-8a6b-4582396dbc25/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY143_F163_201897_102620%26p%3DJimmy%2BDean%2Bofficial%2Bwebsite

I hope someone can help! Thank you so much!

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I can see them when I use CC Cleaner. They are browser plugins set to run upon start up. I can disable them but need to do it every time, as there is no way to delete them that I can see. I would like to find out why these plugins are there and how I can delete them.

Thanks

Jim

so firefox I am logged out, you can tell where it say "save and sync - sign in". but even though I am not signed in, my passwords and addons are still showing up.

how to fix this

thank you!!

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Hi there , I am interested to know if Mozilla support group is aware of the problem Microsoft update KB4474419 causes? I am running widows 7 sp1. I installed the update as you mentioned in your Firefox 100 release notes. After reboot , I got a beep and a black screen - win 7 won't start. I had to find a way to delete the update so I could boot my system back. I asked few of my colleagues that use the same OS and they experienced the exact same problem. Surfing the web , makes it quite clear - this update is faulty and not compatible with win 7 as Microsoft claims. I would like to get a straight answer - can I update my FF99 to FF100 , without the notorious KB4474419 , or , as of FF100 , win7 sp1 is no longer applicable to Firefox ? Thanks. look4

When I opened Firefox this morning I was asked if I wanted to install the new cookie blocker. Now I am unable to access my employers shift schedule web page. Was I scammed? Thanks for any help.

hello there , I am posting this question for the second time since I can't see the previous one anywhere. Can someone help me with css to customize the New Tab top-sites(shortcuts) labels. I would like to change the font-size and color of the labels. My previous userContent.css does not work since FF94. Hope there is a way. look4

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience is a guide to the rest of the world - VTT files (which are used to caption HTML video) are no longer read/loaded by Firefox when it is viewing the HTML file locally (i.e. file://). On the web they are loaded as expected. Presumably there's a security setting somewhere in Firefox that now refuses to load the VTTs locally. Maybe under Help > More troubleshooting information there is a setting to change to fix that?