Firefox Support Forum

After using CCleaner, on opening FireFox I discovered an unwanted, 'other bookmarks' tab sitting on my toolbar. It won't move (click & drag), and I want rid of it. I like having the double right arrow at the edge of the toolbar like it use to be. When I did a full browser 'refresh', it disappeared!

However, on using CCleaner again, the darn thing reappeared.

How to I tell FireFox that I would like to be in charge of how it displayed, rather than some errant code that someone else thinks i want?

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. Without it many pages are impossible to print. How can I restore this feature?

Hello, I would like to know how to remove 'other bookmarks' folder from the right side of bookmark toolbar that showed up suddenly on my browser, it's right after the arrows to show more bookmarks. I can't seem to find a way to delete this.

Hi, we are web-designer.

We have replaced the first 2 PDF in the page https://www.gazebo.it/documenti-certificazioni/:

https://www.gazebo.it/documenti-certificazioni/iso-9001-2015-web.pdf https://www.gazebo.it/documenti-certificazioni/iso-14001-2015-web.pdf

With firefox the preview still show the old version pdf, but if you download it, the version is correct.

The difference between two versions is in the first box bottom left: old one has only text, new one has a “Istituto Giordano” logo.

With Chrome, Safari, Opera, Edge, Explorer there are no issue.

Only firefox has this issue.

We tried to clear cache, browse in anonymous, modify PDF name... with no luck.

Thanks! Ste

When I try to print from one website only (www.si.com), I get a phantom page at the top overlaying part of the web page I want to print. It is there on every printed page of that website only. It does not happen on chrome, nor on any other website with Firefox. See attached example. I am running Windows 7 64 bit professional and FIrefox 84.0.2

Suddenly, when I try to login in to my bank website, I get that I have entered the wrong password, it sends me to a second login page and I have to re-enter the password to get in. The bank says there is a problem with too many cookies being saved but didn't know how to fix it in Firefox. I never had this problem before either with the bookmark or by typing in the address. This is the only site that I have this problem.

This problem has only appeared in the past few days. No response after selecting Online Login to Co-operative Bank.

This works perfectly correctly when using Google Chrome

dupe. https://support.mozilla.org/en-US/questions/1322049

For internet service I have to use a mobile hotspot for my desktop pc. The problem is that the mobile hotspot ip address is about 300 miles from where I am. So doing a search, I get results for that area that I am nowhere near. How do I stop this?

firefox tab name edit: can a user name tab at will ?

right now it has LOGO and "Home" but i want it to read something like OSC-US Office of Special Counsel-Independent Agency-Home because i just do.

i have three other bookmarks for OSC: i can edit the bookmark name from "properties" but have never known whether i can also edit the name shown on a tab.

LOGO Home isn't too helpful to me. but even just knowing that i CAN'T edit tab names will be helpful to know, so i can stop thinking about it and get some sleep after another bag of chocolate-chip cookies. being an american right now is plenty stressful.

who named them "cookies" anyhow?-is it bc they kind of leave crumbs? did i win?

thank you for helping. i do appreciate it.

Several days ago I've noticed that YouTube navigation menu on the left started to disappear. See pic-1. It may apper after several tries to open it in other tabs, but all in all mostly not visible. The second and the biggest problem - I can't log out from YouTube. See Pic-2.

I fully deleted Firefox, created new clean profile without any add-on etc, and tried to log in to YouTube - it didn't help. So I think it's not needed to mention all other basic things like cookie deleting etc were done. Problem is always here.

So when I try to use Google Meet, it asks me for permission to use the microphone but no sign of camera. Any thoughts? Thanks in advance!

I am using Firefox Nightly version 86.0a1, if that's helpful.

I want to see/manage some added extensions on Firefox on my PC (Windows 7), but after clicking the menu button and add-ons icon appears a blank tab (about:blank), so I not only can't select Extensions manager, bur can't see anything there. Failed also to open Extensions & Themes from Menu - Options (about:preferences). Please advise how to proceed. Thank you.

Hello, I am still running Win7. After this morning reboot, firefox did not start, messaging: "Der Prozedureinsprungspunkt "sql3lite_database_file_object" wurde in der DLL "nss3.dll" nicht gefunden. After that a message windows says: "Couldn't load" XPCOM. I tried to reinstall firefox downloading it with another browser, but the installation (I am now working with) seems to be somehow parallel, i.e. I don't have my profile and extensions, passwords, etc. And the look ist different.

Thanks in davance for any help.

Just want to confirm if my expectations are correct. If I rearrange, delete, add, edit, etc, my Firefox bookmarks on one of the devices I use with the same account and choose Sync, will this make the bookmarks on all other devices the same?

I got a newer powerful computer & want to move over my 2 valid FF Profiles to the new computer. I have valid Profiles, but each time near the end while loading, they crash or do not load? Any help greatly appreciated! Both laptops are on Windows 7 Pro Thx 4 any help! Thank you in advance, Sincerely, Boater

I've been familiar with how FF works on Win7 for years. I know how and where its profiles and configs are stored and have reinstalled FF and recovered settings from the previous profiles.

I'm new to Windows10 64, don't really like it but it's embedded in an Intel nuc box. I have trusted file cleaner apps I use to clean unwanted temp files (except important FF profiles which are whitelisted from cleaning). On Win 7 I know roughly what the cleaner will find and remove.

I cleaned Win10 64 with the latest FF update installed (I don't think it's the update) and found over 1000 temporary files. The file path is Users\username\Appdata\local\Mozilla Firefox\Profiles\profile number\ default-release\cache2\entries. They are all small files and not the main default or custom profile I'm used to seeing. But they keep growing in number!

I know Win10 has account and file security protection which gets in the way and wthout changing ownership of this temp folder and sub folders, there is no admin user access.

Can anybody help me understand what I'm seeing. Are these FF profiles in cache2 temporary and not being deleted on exit due to Win10 file protection, or some other reason?

Thanks