Firefox Community Forum

This AM I attempted to sign into my PayPal Business Acct. I have always done this via password (no biometrics or PassKey for me). Until today, when I was asked for my passkey PIN. I don't have one because I never set it up. I spoke with a woman at PayPal who tried to help me. She said it was probably something that my browser did so I should call FireFox or use a different browser. As for PayPal itself, while it has no record of a paykey, it would allow me to set one up because "this account already has a passkey". I tried a different browser and that ended in the same place. Pass key pin requested. I don't have it. It says that firefox "requested" the passkey. I find that very frustrating because I'm effectively "locked out " of my Paypal business account because of this. I've searched my computer to the best of my ability but I can't find where firefox hid this PIN from. Frankly, I don't see where Firefox gets off volunteering me for a passkey when I didn't ask for it, but not telling me makes no sense whatsoever. If anyone has a clue of how to fix this please let me know. Thank you, Betty "call me a ludite" Spargo

I'm fed up of all the problems i'm having with Mozilla. i already uninstalled once. i will do it again if you do not allow me to use dashlane and keep putting obstacles in the way. I've been loyal for 10+ years but getting really fed up.

Windows Hello / biometrics login to NordPass not working again. Same issue 3m ago. Nord says this is due to Mozilla changing Firefox (I'm not a techy so excuse this bit!) and as they dont liaise with Nord (or anyone else I assume) have to wait to see if biometric login is working or not then have to send a new release with a fix.

I am not querying this answer but wonder why comapnies cant somehow communicate so that the consumer is not adversly affected

'bold text'I changed the password and your still showing the old password?you keep doing this it's the 5th time

not up dated.

hey! you getting like microsoft no support

unfortunately, I have 2 Citibank cards. Your computer password bucket (for lack of a better work) saves both as Citibank. I would like to leave a note indicating which card the password info is related to. How can I do this? If not, why not?

We have been unable to find an explanation of what components of the password file data, like created & modified date, can be included nor any formatting requirements. We've read that only the url, username & password are necessary... does that imply that the date/time fields would not be included if provided when imported?

Following the format of an Exported CSV password file seems reasonable... but risky as it could corrupt the existing file?

A few weeks ago, I started to get repeated messages from Firefox asking me to make Firefox my default browser. Firefox has been my default browser for years, and I have never made anything else my default browser. Anyway, I followed the prompts and re-selected Firefox as my default browser. A little while would go by (sometimes as little as a minute) and I would again get the prompts to select Firefox as my default browser. This append 20 or 30 times. And, every time it happened, all of my saved passwords disappeared, but would reappear when I re-selected Firefox. In the last week, this situation has gotten a lot worse. Now, the saved passwords don't come back. And, the prompt you usually get when entering passwords to a new site offering to save the password doesn't appear any more. So, the only way I can rebuild my saved passwords is to enter them manually, which I am not going to do because it would take a couple of hours and then I'm pretty sure they would all disappear again. Also, I like to go to my homepage when I open a new tab. Can't do that anymore. When I open a new tab, I get a new private browsing window. I have checked all my settings a dozen times, and they are correct. I have combed your support sites and there is nothing there to help me. I don't want to dump Firefox, but I cannot continue with it behaving as it does now. Is there anyone anywhere in your organization who can help me? Thank you.