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i lost all my passwords for some reason

hello i just opened my pc today and opened fire fox and i saw an update that makes the browser look better and suddnlly i lost all my passwords and i'm log out of my acco… (read more)

hello i just opened my pc today and opened fire fox and i saw an update that makes the browser look better and suddnlly i lost all my passwords and i'm log out of my account

Open

I lost my passwords somewhere and keep having to call the companies to enter a new password

AGAIN, IT SEEMS I LOST MY PASSWORDS AND CONSTANTLY HAVING TO CALL THE COMPANIES TO VERIFY IT'S ME? EVERYTIME I TRY TO DO THIS NOW IT SAYS "DOESN'T RECOGNIZED EMAIL? … (read more)

AGAIN, IT SEEMS I LOST MY PASSWORDS AND CONSTANTLY HAVING TO CALL THE COMPANIES TO VERIFY IT'S ME? EVERYTIME I TRY TO DO THIS NOW IT SAYS "DOESN'T RECOGNIZED EMAIL?

Locked 1

I seem to have been given access to thousands of other people's logins somehow after last Firefox update?

On last Firefox update my Password manager was blanked out. I had no username/passwords in my Password Manager although I had previously had over 100. I managed to recov… (read more)

On last Firefox update my Password manager was blanked out. I had no username/passwords in my Password Manager although I had previously had over 100. I managed to recover it by logging in to my Mozilla account but now have access to over 7000 of other peoples usernames and passwords on my password manager. You seem to have a major data breech or is this a quirk I don't understand? These other names/passwords show up when I try to log into certain sites, such as Schwab for example, and I have to pick mine out of a host of others to fill in the login info. What is going on?

Open 12 72

Recently passkey function stopped working for Roboform which requires entering password.

Recently passkey function stopped working for Roboform which requires entering password for each login event. Roboform support indicates the issue is being caused be Fire… (read more)

Recently passkey function stopped working for Roboform which requires entering password for each login event. Roboform support indicates the issue is being caused be Firefox function. Please advise on this issue. Thanks,

Open 45

Firefox set up a passkey PIN on PayPal but I don't have it. I need help finding it or getting rid of it.

This AM I attempted to sign into my PayPal Business Acct. I have always done this via password (no biometrics or PassKey for me). Until today, when I was asked for my pas… (read more)

This AM I attempted to sign into my PayPal Business Acct. I have always done this via password (no biometrics or PassKey for me). Until today, when I was asked for my passkey PIN. I don't have one because I never set it up. I spoke with a woman at PayPal who tried to help me. She said it was probably something that my browser did so I should call FireFox or use a different browser. As for PayPal itself, while it has no record of a paykey, it would allow me to set one up because "this account already has a passkey". I tried a different browser and that ended in the same place. Pass key pin requested. I don't have it. It says that firefox "requested" the passkey. I find that very frustrating because I'm effectively "locked out " of my Paypal business account because of this. I've searched my computer to the best of my ability but I can't find where firefox hid this PIN from. Frankly, I don't see where Firefox gets off volunteering me for a passkey when I didn't ask for it, but not telling me makes no sense whatsoever. If anyone has a clue of how to fix this please let me know. Thank you, Betty "call me a ludite" Spargo

Open 1 100

why have you suddenl;y stopped allowing me to use Dashlane?

I'm fed up of all the problems i'm having with Mozilla. i already uninstalled once. i will do it again if you do not allow me to use dashlane and keep putting obstacles… (read more)

I'm fed up of all the problems i'm having with Mozilla. i already uninstalled once. i will do it again if you do not allow me to use dashlane and keep putting obstacles in the way. I've been loyal for 10+ years but getting really fed up.

Open 2 174

NordPass biometrics not working again

Windows Hello / biometrics login to NordPass not working again. Same issue 3m ago. Nord says this is due to Mozilla changing Firefox (I'm not a techy so excuse this bit!)… (read more)

Windows Hello / biometrics login to NordPass not working again. Same issue 3m ago. Nord says this is due to Mozilla changing Firefox (I'm not a techy so excuse this bit!) and as they dont liaise with Nord (or anyone else I assume) have to wait to see if biometric login is working or not then have to send a new release with a fix.

I am not querying this answer but wonder why comapnies cant somehow communicate so that the consumer is not adversly affected

Open 27

Password for a website is completely gone from saved passwords?

Went to do something on a website, saw that I had been logged out, went to log in and it didn't auto-fill. Went to check the password but seemingly it isn't saved anymore… (read more)

Went to do something on a website, saw that I had been logged out, went to log in and it didn't auto-fill. Went to check the password but seemingly it isn't saved anymore.

The problem lies in the fact that I signed up with an email mask, used a random password and I can't get a recovery email sent to it. So am I perma locked out forever?

I'm just confused on how the saved password can disappear? Any help?

Open 27

why google does not have my password I have changed it and your still showing the old password?

'bold text'I changed the password and your still showing the old password?you keep doing this it's the 5th time not up dated. hey! you getting like microsoft no support … (read more)

'bold text'I changed the password and your still showing the old password?you keep doing this it's the 5th time

not up dated.

hey! you getting like microsoft no support

Open 1 27