Showing questions tagged:

Icon when clicking and dragging things

Hi. I'm asking this question because I'm not quite sure how to describe this issue through a Google search. Recently, I've noticed that whenever I click and drag anything… (read more)

Hi. I'm asking this question because I'm not quite sure how to describe this issue through a Google search. Recently, I've noticed that whenever I click and drag anything, an icon will pop up while I'm doing so. Attached is an example, I click-and-dragged on the "Learn More" hyperlink off to the right.

Is there any way to disable the icon that pops up? It bothers me and seems to slow things down, which isn't ideal. I'm not the most well-versed when it comes to Firefox's more advanced settings (the options in about:config and whatnot) so I wouldn't know where to start.

Solved Archived 2 90

Default search engine in Firefox

I have selected Duck Duck Go as my default search engine in the settings for Firefox. But when I open my Firefox browser it shows the MS Bing homepage and NO drop down b… (read more)

I have selected Duck Duck Go as my default search engine in the settings for Firefox. But when I open my Firefox browser it shows the MS Bing homepage and NO drop down box for other search engines. How can I fix this? This is an initial installation of Firefox on a new Acer Aspire computer running Windows 11.

Solved Archived 1 298

Vertical tabs

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. No… (read more)

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. Not having luck on the center of the box. Has been true for several weeks. With hover off, clicking the X works fine. I am running Windows 11.

Solved Archived 6 54

How to change order of Firefox toolbars

Hi Please could someone help me re-order my firefox toolbars. Previously I managed to arrange them in the order I prefer, but an update seems to have destroyed the orde… (read more)

Hi Please could someone help me re-order my firefox toolbars. Previously I managed to arrange them in the order I prefer, but an update seems to have destroyed the order again, and I can no longer find the web page which explained how to do it. reading from the top, I would like to see: • Title bar • Menu bar • Navigation toolbar • Bookmarks toolbar • Tabs toolbar • Web content area

Instead I have • Title bar • Menu bar • Tabs toolbar • Navigation toolbar • Bookmarks toolbar (I even seem to have lost this now and don't know how to get it back!) • Web content area Thanks for any help that can be provided. Brox

Solved Archived 5 433

Change email address used in "From" line when clicking on email link in web page

How do I change the email account inserted by Firefox when I click on an email link? I have previously changed the main email address (added secondary address, swapped se… (read more)

How do I change the email account inserted by Firefox when I click on an email link?

I have previously changed the main email address (added secondary address, swapped secondary for primary, deleted secondary) but when I click an email link in a web page to write an email to the web page business, the old deleted email account is used instead of the new one. This old address is not listed at all as far as I have seen in my Mozilla Account.

Solved Archived 1 387

Account sync

I tried linking my unlinked profile to my email, I made a typographical error there and when I tried to undo it, Mozilla says this profile is already linked to that email… (read more)

I tried linking my unlinked profile to my email, I made a typographical error there and when I tried to undo it, Mozilla says this profile is already linked to that email. Mind you, I have not even entered a password or verified that email address yet. I cannot even remove that email from the profile now, even if I do and try to re-sign, the accounts page says I am already synced to the typo email.

Locked 1 99

Firefox has ceased to run and will not re-install

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Wi… (read more)

I have been a long time user of FF and have been puzzled by it's recent failure (to both start, and subsequently re-install) For the last 18 months I have been running Win 12 without problems. That is until last week, when I can only assume the Tuesday udates ( MS) has created havoc. I would appreciate any assistance as I am not fond of MS Edge, or Google Chrome. Dave Hickman.

Solved Archived 7 72

Profile Manager

I am trying to set up a profile however when I click the account icon the profiles menu item does not show up like it says on the manage firefox profiles guide. I am upda… (read more)

I am trying to set up a profile however when I click the account icon the profiles menu item does not show up like it says on the manage firefox profiles guide. I am updated to latest firefox version.

Solved Archived 1 127

PLECE HELP

Secure Connection Failed An error occurred during a connection to citizen.jhpolice.gov.in. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are t… (read more)

Secure Connection Failed

An error occurred during a connection to citizen.jhpolice.gov.in. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Solved 1 108

Cursor goes to address bar instead of search bar

Dear Folks at Firefox, Mozilla In last few days I really have a big problem with trying to browse with my favorite browser Firefox. It is that cursor always goes to addr… (read more)

Dear Folks at Firefox, Mozilla


In last few days I really have a big problem with trying to browse with my favorite browser Firefox. It is that cursor always goes to address bar instead of search bar when I am trying to surf the web. I tried all the fixes that I found online with changing things in about:config still with no solution.

I am running on Windos 11 and using latest Firefox version.


Kind regards Aljosha Mileta

Solved 1 117

Firefox 140.0.4 (64-bit), not rendering html: need to open in troubleshooting mode

Gmail, Calendar, YouTube either timeout, or they render in an unusable state that looks like the html engine is broken. However, bringing up firefox in troubleshooting mo… (read more)

Gmail, Calendar, YouTube either timeout, or they render in an unusable state that looks like the html engine is broken. However, bringing up firefox in troubleshooting mode is fine. Earlier today I did update Java. Otherwise no difference. Other browsers are also fine. Firefox is my default browser so this is a bit unworkable.

For now, I will use Firefox troubleshooting mode...

Thanks David

Solved Archived 2 261

webcam, microphone not accessible

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other… (read more)

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

Solved Archived 9 108

How to disable items in the right-click menu in Firefox

Hello, I'd like your help. I'd like to disable some unnecessary options from the Firefox right-click menu. 1. Open link in new tab 2. Open link in new container tab 3. Op… (read more)

Hello, I'd like your help. I'd like to disable some unnecessary options from the Firefox right-click menu. 1. Open link in new tab 2. Open link in new container tab 3. Open link in new private window 4. Save link as 5. Copy link I don't need these five options, so I'd like to disable them if possible.

Solved 2 235

raindrop.io Broken on Firefox 140

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specif… (read more)

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specifically, I can no longer use the highlighting function. It works fine on Chrome, but not on Firefox. I've seen several similar reports on Reddit's Firefox forum (r/firefox).

What to do? I don't want to have to switch to Chrome. Suggestions appreciated.

Solved Archived 5 72

Can't sign into Hotmail.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answer… (read more)

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

Solved Archived 13 244