Firefox Community Forum

For about a week now, I have been unable to read any pdf document I download. The body of the document is completely black (that is black, not blank). When I go to save the document, it is saved as a black (unreadable) document. I have had to switch to using another browser in order to be able to download/save a readable pdf document. How can I fix this issue?

Добрый день! Несколько дней назад на всех ПК в школе обнаружилась проблема: при загрузке файлов ярлык папки windows перестал работать как ярлык и стал восприниматься как файл формата .lnk . Теперь чтобы зайти в ярлык нужно использовать контекстное меню. Кажется, это произошло после последнего обновления. Заметил, когда прикреплял вложение в почте. Проблема сохраняется в разных почтах - mail.ru, yandex.ru, gmail.com. Скрины во вложении Спасибо!

I use the URL BVN.NL to display videos, however it comes up with a message; "General Source Error" or "Video decoder or demuxer had an error with content" But if I use the Chrome browser, there are no problems.

Peter van Tol pvt1427@gmail.com

When I click on any of my Instagram photo posts, I only get the background transparent gray screen but no post photo enlargement with comment and 'insights" link section. It does work correctly on other users' accounts. So am I asking the right entity here or is it a Microsoft problem? Thank you.

Why does Mozilla say insane things like put your passwords in a safe place? Mozilla just today made mine disappear. Can the morons at Mozilla understand the problems this has caused? I am through with sitting before this machine trying to get thru this B S ! Want to help now? Give me my G D password manager back... Safe... what a D joke.

I may have inadvertantly blocked Firefox from executing. I run Windows 11 on my desktop, and use SpyBot as my virus defender. Last night SpyBot may have run and prevented Firefox from running. This morning it would not open at all, no matter using a shortcut button or activating the program directly from Menu. I tried re-installing, but a window opens saying, "Hmm. For some reason we could not install Firefox." I tried uninstalling Mozilla but the window opens to initiate the process but in 20 minutes less than 1% of the procedure bar is lit and blinking. Do you have any suggestions?

I am trying to use my recovery key, but the form does not accept the letter Ø. The letter Ø is nok defekt at my computer. What could be the problem, and how do I fix it?

I have a Windows 11 PC with Creative Sound Blaster Z sound card. The sound card and Windows settings are configured for 5.1 speakers and both test OK for sending sound to all 5.1 speakers correctly. Additionally, I can go to https://www2.iis.fraunhofer.de/AAC/multichannel.html using Chrome or Edge browsers and all the tests play correctly to all of my 5.1 speakers. However when I go to this same site (or any other with 5.1 audio) using Firefox browser, the 5.1 audio only plays in stereo (no audio to center or rear speakers - everything is down-mixed to the front L/R speakers only). I've double-checked that the Mozilla channel in Windows Volume Mixer is configured correctly (for output to the Creative Sound Blaster Z device), and none of the output audio enhancement modes are enabled in the Sound Blaster control panel. Firefox is version 136.0.4. Bottom Line: only Firefox seems to be having trouble playing 5.1 audio correctly. Any ideas what might be wrong or any settings adjustments to try?

For some reason about three or four weeks ago my search results stopped showing images. A few will show up on the results page, but if I choose "Images,' I get a page that's completely empty. Behavior is not repeated with Edge or Chrome. Any suggestions? Thanks.

Firefox keeps asking to update. When I click yes, it updates but then a User Account Control window pops up, saying that the update was blocked for security reasons.

the latest update 136.0.3 is broken. When right-clicking an item, none of the choices work (e.g. right-clicking on any word brings up a menu with 'open in new tab' as a choice, but nothing happens)

bold text Since the most recent firefox update, photos of interest to me are being blocked on newspaper articles and internet articles I want to view. How can I reverse this action?’

Firefox will not start on my PC, so in the process of troubleshooting, I reset my password to get into this Mozilla support site. I saw the notice about losing sync data, so I followed the instructions. I changed the password, then went to my iPhone, where Firefox is running. However, when I tried to create the backup, it would not take the new password. I presume that since it was running on the old password (which I do not remember), which is the password required for the backup. Next, I logged out of Firefox on my iPhone and logged back in with the updated password. Now my data seems to be gone.

I have two other devices running Firefox, iPad and another PC. I need to know how to create a backup that I can restore my sync data.