Firefox Community Forum

The web site for Pacific Gas and Electric (pge.com) rejects Firefox and lists other browsers that it will accept. Does anyone at Mozilla care about such rejections?

Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11)

My mail account has numerous shared groups. However these now fail to load with a messgae "Cannot load folders for "xxxxxxxxx" Decoding failed.

Additionally, while I can see new mails in the list (under focused and Other), the previews are all blank.

I do not get this error in Edge or Chrome in Windows.

With the last couple of updates to Firefox, I can't successfully log in to FB. I get the error msg "Your Request Couldn't be Processed" three times and then I can access FB, but I am then unable to post any images and am forced to leave FB since it is frozen. The other problem I am having is the open tab with Fox news gives me a crash report if I leave it open without viewing it. Whe I try to use Edge, Chrome, or Brave there is no problems for the same sites.

I have made sure I have the latest version of FF, cleared cache and closed all extensions.

I'm using Firefox Developer Edition 132.0b2 (64-bit) and noticed that the only way to open a new tab is to click on the pancake icon and select new tab. The "+" icon in the tab bar is missing.

I also noticed that there is no way to reload the page (especially doing a hard reload). This is a major issue when making updates to websites and wanting to see those edit. Clicking in the address bar and then on enter will reload the page, but does not do a hard reload, so the cached version of the page is displayed, not the updates.

This is my second email to you....

I just switched to Firefox from Chrome, because Chrome was crashing all the time.

All I want to do is sync my computer, laptop, phone and Ipad's reading list. I want to be able to see an article on one device, add to the reading list, and have it on all devices.

I'm logged in under the same name on all, and it says sync is on, but the reading lists are different.

Can someone help me? My phone number is [removed phone# from public support forum], email is [removed email from public].

Thank you!

I have version 130.0.1. I keep getting popups prompting me to update. I'm skeptical at popups so I go to check what is the latest version at Mozilla.com. They don't display that; they only want to automate an update. I won't do that. I want to see what is being updated and to what version before I download and execute some unknown automated process. Mozilla should know better than try to cloak an update on us. We are the ones that use Mozilla because of all the "automated" trouble and hijacks out there.

About two or three times a month the PC randomly freezes completely if a video is running in the actual Firefox browser (regardless of the site, regardless of whether it is in the active tab or in the background). First the image freezes, after about 10 seconds the sound freezes. Only a hard reset helps. The problem is observed both in actual Windows 11 and in Manjaro Linux. In games, rendering, stress tests and other PC works stably, does not freeze. How to solve this problem?

I frequently use the following site: https://qglobal.pearsonassessments.com/qg/ with my Firefox browser. Last night it would not complete the login process. I tried several different accounts, typed in the information rather than using the auto-fill and also cleared the cache. Multiple attempts. No luck. Then I tried using the browser, Edge, and it completed the login. There was a new update to Firefox in the last couple days. Could that be the problem? I contacted the tech support at the Pearson Assessments and they tried it from their computer, on Firefox, and it worked. But their Firefox was not the most updated version.

Thank you.

Since a few weeks ago, I have had problems with Firefox "hanging" when trying to access Google sites; this includes typing something into the search window on the address bar. Sometimes, changing the URL from "google.com" to "google.co.uk" or vice versa causes the site to load, but not always, and with Google maps, sometimes the site partially loads - e.g. satellite view and some icons missing. I have never seen this on Firefox with non-Google sites, nor on Chrome/Edge with Google sites. I have tried the other suggestions here, such as disabling anti-virus, clearing proxy (not that I use one anyway) etc, and clearing the DNS and HTTP caches, to no avail. I have no relevant extensions. What is particularly strange is that when a URL is not loading, if I open Chrome and type in that same URL, it will load immediately there and also immediately in Firefox (sometimes needing a refresh). I have seen other reports online of similar issues in recent weeks from other users, which makes me feel that it may be related to a recent Firefox update.

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How do I completely deactive this?

Hi,

Firefox keeps crashing directly at start within seconds. I deleted Firefox and then reinstalled it again with no difference. I took away all my extensions, plugins and so forth. Firefox is updated to the latest version. Reloaded pages and I have minimal programs running in the background. I did malware and virus scans. I still cannot seem to find what the culprit is.

Thanks in advance Louie J

Добрый день! Есть проблема в получении определенных писем. От отправителя один вид писем приходит (общение с тех.поддержкой), а автоматическая рассылка кодов нет. Может ли быть у меня проблема в получении писем? какое то ограничение или запрет? В папке спам письма так же проверяю

The Firefox Icon has somehow been replaced by a white rectangle containing a smaller blue rectangle inside of it. See screenshots showing the shortcut on my desktop as well as in the task bar. What happened and how do I fix this? I have spent hours multiple days trying to find answers on the web and on my machine. Please help. Thank you.

I need to know why Mozilla is hijacking my VPN. I only have BitdefenderVPN, which I no longer use, and ExpressVPN, which is what I now use. Today when I connect through Firefox, MozillaVPN keeps shutting down my ExpressVPN and opening itself. I have a tug-of-war between the two, even though I did not subscribe to nor install MozillaVPN. I believe this happened after the latest Firefox update. Any ideas? I run Windows 11 64-bit, which seems not to play well with LOTS of programs, include some browser extensions.

Recently, when I load a web page in Firefox, it frequently doesn't load the hyperlinks. They just appear as plain text, and I can't click on them.

This doesn't happen in Chrome or Edge.

I'm using Firefox 115.15.0 ESR on one computer, and whatever the latest regular (non-ESR) version is on another. Both are Windows computers. It seems to happen more often if I start scrolling on the web page before it's fully loaded (but this wasn't a problem until a couple months ago).

If I reload the page, the hyperlinks usually work, but sometimes I have to reload twice.

This is the first thing that's ever made me think of switching to another browser since I started using Firefox years ago.

Any idea what's causing this and how I can fix it?

Starting last night, Microsoft wants me to login with my username and password. However, it will not allow me to input those factors. I have Windows 11 and am using a new desktop cube made by KAMRUI. I detest the control Microsoft is forcing on me. Can I delete my MS account? I don't use their products. Also, I am disgusted by their manipulation and invasion of my privacy. What are my options, in this case?

Hello, Since the version 128 (x86_64) on Windows 11, SSH links are no more opened with the user. The link tooltip at the bottom of the screen is showing the link without the user too. Ex: ssh://root@10.0.1.1 -> will open ssh://10.0.1.1 instead. Thank you in advance

Each time I open Thunderbird, Firefox randomly switches to another window. When I set Firefox back to the proper window, Thunderbird closes.

Using Windows 11, Firefox 130.0.1 and Thunderbird 128.2.3esr.

I suspect the problem is with the latest release of Thunderbird. I want to install the older Thunderbird 115.10.1, but I did not find an easy way to do that.