Firefox Community Forum

Hello, directions to change locations on weather app, At the top left of the New Tab page, hover over the weather information and click the configuration icon IG page actions.

   Click Change Location.
   Enter the new location in the field and select the desired location from the drop-down. 

I don't get a change location option in the menu.

What to do?

Thanks, Billy

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

I use firefox as my browser of choice because it seems to be the only large browser not yet completely flooded with AI slop and bloatware. I'm incredibly disappointed that the new direction seems to be "becoming a modern AI browser". I don't care if I can opt-in or opt-out of AI tools for my personal browser experience - simply their presence presents a safety, efficiency, ethical and privacy concern.

The ONE THING that puts firefox above other browsers and why it is gaining more users recently is because it hasn't jumped into the AI-toilet along with Chrome etc. Yet. If Firefox moves forward with the implementation of more AI tools, regardless of individual opt-in options, I will have no choice but to stop using firefox. I am simply not interested in wading through excrement.

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.

       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 

The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

I use Free Download Manager v3.97 along with FF Free Download Manager extension v3.22 to download files from Easynews.com. This issue may have nothing to do with Firefox except that the problem started a couple of days ago about the time 1.46.0 was installed.

When I right-click to download a video file, FDM is configure to automatically start the download. But downloads are not starting automatically now. FDM just shows the download with an hour glass figure. I have to manually stop then start the download.

Window 11 PC.

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the title bar option and then check the title bar option, the title bar will appear, but when I close firefox and then restart firefox the title bar is gone.

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old account number and it insists on auto-filling my cancelled card number when placing an order on line. How do I update my credit card information, or how do I delete the cancelled card number?

Hello:

I'm not certain if this question comes under Firefox or not:

How do you stop a specific computer software program-app pop-up notification (popping out from the lower right corner of your computer)?

As an example, I have a utility program, IOBIT Malware System Care that pops-up various notifications such as "update notice," "renew," "discount sale" or whatever notice or ads that is 'pushed'.

-I went to my Windows 11 list of installed app "notifications" and this program is not listed. -I tried contacting tech support but they haven't responded. -I went to Firefox 'Settings' -> Privacy & Security->Permissions and then I opened up 'Exceptions' to see if I can block something. It wants me to put in a specific website. The issue is not a website but coming within a software / app program.

So how and where do I stop a "pushed' notification? I assume it's coming in via my browser / Firefox?

Thank you in advance,

Steven

Starting on October 18, I've had problems accessing most websites. I get security errors such as:

Secure Connection Failed Error code: SSL_ERROR_RX_RECORD_TOO_LONG

Secure Connection Failed Error code: PR_END_OF_FILE_ERROR

This problem occurs only with Firefox. It doesn't happen with Chrome (which I had to use to post here).

A few sites work, but not many.

I tried reinstalling the latest version of Firefox but that didn't make any difference.

Suggestions? Thanks in advance.

I have encountered PR_CONNECT_RESET_ERROR for the last few days. All websites cannot be accessed. I tried to uninstall/reinstall Firefox several time and nothing works. My system is Windows 11 Home, Version 22H2, Installed on 2/7/2023, OS build 22621.4037. Kaspersky Anti Virus is 21.3.10.319(m).

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the photos from that day to appear as a new tab on Firefox. Perfect. Until a couple of weeks ago.

At that time, clicking on it caused the new tab to appear but no photos are displayed. The screen looks as if it's trying to load the pics, but nothing shows up. When I open up the OneDrive website directly, I can click on "Photos" and see ALL photos in my cloud account, and there is also a row at the top under the title "For You" which shows several clickable buttons titled "September <XXX>", "A new trip", "Revisiting <month XXX>", "Last week", etc. Clicking on each of those separately yields the same result as when I clicked on "View all memories" from the original email, which is that nothing is displayed but it appears to be trying.

Below the "For You" row is "All Photos" sections which has everything, but not organized like the "For You" row. It simply is the entire set of my pictures from which the "For You" buttons do their selection from.

I exchanged emails with the MS OneDrive support over several days, who made numerous suggestions, but none worked. We did determine, though, that the photos do appear seamlessly if I switch to Edge as the default browser, but I want Firefox as my default.

Because the photos did appear under a different browser, they suggested I contact Firefox, which I'm doing. And this is after I've tried all the suggestions contained in a google search I entered as: "firefox setting to allow microsoft onedrive photos of the day".

Understandably, I'm very frustrated and appreciate any suggestions anyone can provide. Thank you.

The release notes for Firefox version 140.0.1 indicate the extension button can can now be removed from the toolbar.the noes say:

"Firefox Extensions: Customize your toolbar with the option to remove the extensions shortcut, giving you more control over your browser. When the button is hidden, you can access the extensions panel again at any time from the Firefox menu by clicking the Extensions menu item."

I still cannot drag the button down and out of sight by customising the toolbar.

Suggestions welcome.

I searched how to disable any random new AI features Firefox was about to cram into the browser.

I was served this support page that says I can "Block new and current AI features (single switch)"

Simply, the described feature to disable AI features isn't in the settings. I've look and tried searching for "Block AI enhancements" & "AI controls" but no luck.

Please tell me they haven't given the writing of support pages to some shitty LLM.

I'm experiencing an unusual issue in Firefox: a CSS grid overlay is visible on various websites, while everything displays normally in other browsers (Chrome, Edge, etc.). This grid is not part of the actual website design and does not appear when using other browsers.

I haven’t activated any developer tools or extensions intentionally that would cause this behavior. Could you please help me identify what might be causing this and how to disable it?

I just installed Firefox. What I noticed right away while using it was that fonts were very blurry/hard to read on all web pages, and even in firefox's menus and URL bar.

I attached two pictures, one is a screenshot in Firefox, and the other is a screenshot in Brave. (All chromium web browsers I have tried don't have firefox's font problem)

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to the home page?

Today: DevTools crashed many times, and I’m facing unusual issues. I cannot call through Messenger and cannot connect for video calls. Also, DevTools is not working, even though Firefox Developer Edition is quite good and healthy. Even Firefox is not working well. Please fix this issue quickly.

OLD ISSUE

My Firefox is using a lot of data; I don’t know why.

I am not using Firefox, and it is not running in the background, yet it is always using the internet. So what do I need to do in this situation? I tried to stop the internet connection using outbound rules, but it did not work. It is still using the internet. What is the reason my browser has high data usage? I have high data usage; in fact, in the past 12 days, we've used 30+ GB of data.