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Firefox access to a respected website

https://hbr.org will not allow me to sign in using Firefox. It does not recognise my email address if I use the Lost Password option. MS Edge allows me to sign in to http… (read more)

https://hbr.org will not allow me to sign in using Firefox. It does not recognise my email address if I use the Lost Password option. MS Edge allows me to sign in to https://hbr.org without problems. I have listed hbr.org as Exceptions in tracking protection, cookies, and blocking pop up windows

Asked by geoffLCW 2 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

Firefox Crashing Frequently

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and ba… (read more)

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and bam out of no where the Browser goes black for like 20 or 30 seconds then crashes. I sent in about 3 crash reports and wondering if the Firefox team is aware of this issue.

Asked by samarigil66 4 months ago

Last reply by TyDraniu 3 months ago

How To Display Actual Mozilla Pages Display In Dark Mode

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David … (read more)

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David

Asked by David 1 month ago

Last reply by 87BBSsysop 1 month ago

How to run in incognito or private mode

How to use FireFox as incognito without sending my identification tracking information? I have read a bunch of information about privacy with Mozilla and am quite confus… (read more)

How to use FireFox as incognito without sending my identification tracking information? I have read a bunch of information about privacy with Mozilla and am quite confused.

I would like instructions that are simple to understand and implement.

I have heard that when some airlines know that you are looking for tickets ... the ticket prices are increased when you go to their website over time and time again.

Thank you

Asked by dotysteve2 4 months ago

Last reply by Scott Wilson 4 months ago

Green video playback after update

I did some googling first and it seems to be an on and off issue mozilla has had with years. Anyway, whenever I play a video (be it youtube, twitter, instagram, even gifs… (read more)

I did some googling first and it seems to be an on and off issue mozilla has had with years. Anyway, whenever I play a video (be it youtube, twitter, instagram, even gifs on twitter actually) the video will often mess up and become a chaotic jumbled garbled up mess of green with junk artifacts over the video. The audio will play fine. It's like watching a scrambled TV station from a 90s bootleg cablebox, but green.

This issue doesn't exist in any of my other browsers.

I'd love to continue supporting Firefox instead of Chrome, but this is a persistent issue across the entire internet, so it's kinda obvious I need to stop using Firefox until this is patched. Thanks.

Asked by Danno Palmer 3 months ago

Last reply by jonzn4SUSE 3 months ago

Constant error "PR_CONNECT_RESET_ERROR"

I use Firefox Developer, on many sites, for no apparent reason, the error "Error establishing a secure connection" started popping up (error code: PR_CONNECT_RESET_ERROR.… (read more)

I use Firefox Developer, on many sites, for no apparent reason, the error "Error establishing a secure connection" started popping up (error code: PR_CONNECT_RESET_ERROR. Even on YouTube, where everything was ok before, it's all crap now. HELP PLEASE

Asked by BunnyGe 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox Update | When Writing E-mails The Lines Keep Dropping Automatically

Hello, Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals. The e-mail host we ar… (read more)

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

Asked by sales466 2 weeks ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR This error occurs constantly on Firefox. I've had to go to Chrome to connect. I want to use Firefox, but not i… (read more)

PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

This error occurs constantly on Firefox. I've had to go to Chrome to connect. I want to use Firefox, but not if it keeps doing this.

Asked by elifair 2 months ago

Last reply by jonzn4SUSE 2 months ago

Latest Developers edition missing new tab and reload icons

I'm using Firefox Developer Edition 132.0b2 (64-bit) and noticed that the only way to open a new tab is to click on the pancake icon and select new tab. The "+" icon in t… (read more)

I'm using Firefox Developer Edition 132.0b2 (64-bit) and noticed that the only way to open a new tab is to click on the pancake icon and select new tab. The "+" icon in the tab bar is missing.

I also noticed that there is no way to reload the page (especially doing a hard reload). This is a major issue when making updates to websites and wanting to see those edit. Clicking in the address bar and then on enter will reload the page, but does not do a hard reload, so the cached version of the page is displayed, not the updates.

Asked by scott224 5 months ago

Last reply by cor-el 5 months ago

userChrome.css for Title Bar Broken by Latest Update

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated! The latest update caused an edit I made to my Profile's userChrome.css file t… (read more)

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated!

The latest update caused an edit I made to my Profile's userChrome.css file to be nullified. Now there's huge bar where the tabs toolbar used to be, and apparently it's not the title bar, as when I activate the title bar in "Customize Toolbar," this huge gets replaced by the actual toolbar.

I've attached my css code below for inspection. It used to work perfectly, but after the last update (133.0) it's no longer working. What can I do to fix this and have it like I had it prior to the latest update (133.0)?

userChrome.css File: `#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {

 opacity: 0;
 pointer-events: none;

}

  1. main-window:not([tabsintitlebar="true"]) #TabsToolbar {
   visibility: collapse !important;

}

  1. main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar .titlebar-spacer {
       border-inline-end: none;

}

/* Adding empty space for buttons */

  1. nav-bar {

margin-right:140px; }

/* 15px for dragging whole window by mouse*/

  1. titlebar {

appearance: none !important; height: 15px; }

/* Fix for main menu calling by Alt button */

  1. titlebar > #toolbar-menubar {

margin-top: 10px; }

/* Move minimize/restore/close buttons to empty space */

  1. TabsToolbar > .titlebar-buttonbox-container {

display: block; position: absolute; top: 17px; right: 1px; }

  1. sidebar-box {
 min-width: 250px !important;

}`

Asked by SynTriarch 3 months ago

Last reply by cor-el 3 months ago

Can I sync or restore Firefox data from a synced mobile device back to PC after PC Firefox deleted

Thanks to a Microsoft update my PC had to have Windows reinstalled causing me to lose all my apps. I have reinstalled Firefox on the PC but of course, all my bookmarks an… (read more)

Thanks to a Microsoft update my PC had to have Windows reinstalled causing me to lose all my apps. I have reinstalled Firefox on the PC but of course, all my bookmarks and passwords are missing. I had set up syncing between my PC and my Android mobile devices (phone and tablet). Can I restore or sync from the mobile device back to the PC? I have searched and found nothing. Even when signed into Firefox on the phone, it does not bring up "Sync" when I go to settings. I truly appreciate your help.

Asked by Susan Beecher 5 months ago

Last reply by jonzn4SUSE 4 months ago

Twitch failed to load module

Hello there. Over the past few days iv had some problems while using twitch.tv . Im not able to use the chat because it says "failed to load module" . At first i assumed… (read more)

Hello there. Over the past few days iv had some problems while using twitch.tv . Im not able to use the chat because it says "failed to load module" .

At first i assumed this was twitch, so i tried chrome but its fine completely fine, there's no failed to load module error


I then deleted my cookies and cache but the error still persists. Its also fine when using the private/incognito mode.

Im on the latest version as well

Asked by michaelleo420 4 months ago

Last reply by jonzn4SUSE 4 months ago

"Gah Your tab just crashed" After a Windows 11 updated in November 2024

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the … (read more)

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

Asked by felizald 3 months ago

Last reply by ladyrev.ame 1 week ago

Change the Keyboard Shortcut for Bookmarks Library back to Ctrl-Shift-B

Hi there, Is there a way to change the keyboard shortcut for the Bookmarks Library back to Ctrl-Shift-B? I tried the old solution offered here (config.js / config-prefs… (read more)

Hi there,

Is there a way to change the keyboard shortcut for the Bookmarks Library back to Ctrl-Shift-B?

I tried the old solution offered here (config.js / config-prefs.js), but it no longer seems to work in FF 131: https://support.mozilla.org/en-US/questions/1318541

Any help is greatly appreciated!

Thanks.

Asked by Slouch 1 month ago

Last reply by markwarner22 1 month ago

Firefox and FancyZones in Windows 11

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZ… (read more)

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZone. I can also quickly arrange multiple separate Chrome windows into FancyZones without issue.

Firefox's interaction with FancyZones is not good. When I drag a tab out of a window, it doesn't allow me to snap it into a FancyZone. I first need to release left click, allowing the tab's new window to appear, then I can snap that window into a FancyZone.

The biggest occurs when I have multiple Firefox windows open and snap one of them into a FancyZone. Often, one of the open Firefox windows will spontaneously shrink itself in size. When I try to manually resize the window back to normal, it shrinks further and further, until it is an invisible sliver. The only solution when this occurs is to fully restart Firefox.

It seems strange that Firefox has such poor compatibility with FancyZones, which is growing in popularity along with other productivity tools in PowerToys. Wondering if anyone else has experienced these issues, if there is any workaround, or if there is a fix being worked on.

Asked by Beej 3 months ago

Last reply by TyDraniu 2 months ago

Your browser is being managed by your organisation.

Why is my browser stating that it is managed by my organisation. I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this … (read more)

Why is my browser stating that it is managed by my organisation.

I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this

Asked by groove2 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

After last update, everytime I open firefox it is reset and I have to start all over.

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened. The 1st "Welcome" ta… (read more)

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened.

The 1st "Welcome" tab, has the box and buttons asking me to import old setting and all that jazz. I have down in quiet a few times and nothing is taken root. I have went through the process of installing all my old addons and extensions, I am not sure how many times, as I use them every time I open my browser to watch Twitch or Youtube, Beyond 20, and what have you. And of course it keeps resetting my toolbar and the bookmarks and settings on my homepage.

I thought at first, it might be buggy and after a day or two it would get fixed an updated. But alas, nothing thus far and this is forcing me to use other craptastic browsers I rather not even have installed on my system.

I have refreshed Firefox a time or two, I uninstalled and reinstalled, but I am afraid to completely wipe it out, as I do not want to lose my bookmarks, passwords, and other saved information, that I probably should not have saved but I do because my memory is "teh suck".

I would appreciate any insight on how tor resolve this issue.

Thanks!

Asked by edge973 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Lastpass on Firefox

I had the Lastpass icon at the right end of my address line (line 2) in Firefox, Windows 10. I have changed to Windows 11 and want the same set up. I have managed to pu… (read more)

I had the Lastpass icon at the right end of my address line (line 2) in Firefox, Windows 10. I have changed to Windows 11 and want the same set up. I have managed to put other icons in that position, but cannot see how to do the same for the Lastpass icon...... Could you help me, please....

Asked by Eoin 1 month ago

Last reply by markwarner22 1 month ago

Lost Tabs

Because I was doing research for an essay, I had a great number of tabs open in Firefox. Today, I had to run a full-system virus scan, and now all the tabs are gone. Is t… (read more)

Because I was doing research for an essay, I had a great number of tabs open in Firefox. Today, I had to run a full-system virus scan, and now all the tabs are gone. Is there any way to recover them?

Asked by Daggy 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago