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Ad blocker needs turning off for one website . This is a uk commercial tv service which runs adverts

Helping me find the ad blocker on laptop. It runs on Windows 10. I was told to find it on Settings but I can't find anything about ad blockers on Settings. Thank you fo… (read more)

Helping me find the ad blocker on laptop. It runs on Windows 10. I was told to find it on Settings but I can't find anything about ad blockers on Settings. Thank you for any help you can offer.

Asked by EasilyConfused 32 minutes ago

Last reply by cor-el 26 minutes ago

Can't adjust the volume on twitch streams

I just downloaded Firefox as a first install on a new installation of windows. When I open twitch there is no volume control bar, the ability to put the stream into full … (read more)

I just downloaded Firefox as a first install on a new installation of windows. When I open twitch there is no volume control bar, the ability to put the stream into full screen or theater mode, or the ability to change the quality of the stream. Is there something I need to turn on to get this working?

Asked by jasonstarbuck 6 hours ago

Last reply by jscher2000 1 hour ago

Alphabetizing Bookmarks

With very vague help from your Support answers, I figured this out on my own and had to comment because all too many times your experts forget they are not always dealing… (read more)

With very vague help from your Support answers, I figured this out on my own and had to comment because all too many times your experts forget they are not always dealing with techs on answering these questions. For me this is what worked when I tried to alphabetize my bookmarks: Open LIbrary, show all Bookmarks (bottom of the list of bookmarks), click on Views and select Sort.

Asked by deborah_nunez 2 hours ago

Last reply by cor-el 1 hour ago

Cannot Sync to new Computer

Hello! I have bought a new computer recently and for the life of me cannot seem to get the history/passwords/bookmarks to sync to it despite using Firefox Sync. I have en… (read more)

Hello!

I have bought a new computer recently and for the life of me cannot seem to get the history/passwords/bookmarks to sync to it despite using Firefox Sync. I have enabled these items to be synced, checked that cookies are on, closed and restarted both my computer(s) and firefox multiple times as well as everything else laid out in forums here.

Can anyone help me port my bookmarks over to my new computer?

Thanks.

Asked by keith.mccormack 2 hours ago

Last reply by cor-el 2 hours ago

Color management fails after last update. (but not completely!)

Hello, (i think) after the last update(9/6/20), there is a problem with mozilla color management. My monitor is calibrated, the profile works fine but not in the browser.… (read more)

Hello, (i think) after the last update(9/6/20), there is a problem with mozilla color management.

My monitor is calibrated, the profile works fine but not in the browser.

I tried to change the settings from this page - about:config - but nothing works.

The color settings in the browser was already(always) true, 1, 0 i tried other combinations, did not work.

So the result is strange because when color management is enabled, it works for videos(i think), not for every button, not for toolbars, not for thumbnails and generally not for images!

I will upload an example from youtube page, check the red color with c.management enabled and disabled.

Maybe there is a problem inside the code or it is just me, maybe the profile, my settings.

Thank you

Asked by giorgiofgr 2 weeks ago

Last reply by cor-el 2 hours ago

HTML5 Games freezes on Firefox 79.0b1 Dev.Edition

Hello, i've just updated my firefox developer edition from 78.0b9 to 79.0b1 (64-Bit) Now a HTML5 Game in the first tab freezes when i'm opening a website (google or mozil… (read more)

Hello, i've just updated my firefox developer edition from 78.0b9 to 79.0b1 (64-Bit) Now a HTML5 Game in the first tab freezes when i'm opening a website (google or mozilla or any other) in a second tab. Occures with the HTML5 Versions of Shakes&Fidget and Forge of Empires, which i play. No problem with latest version of the normal Firefox (77.0.1 64-Bit) and the previous dev edition 78.0b9 64-Bit. My OS is Windows 10 Pro Version 2004 Build 19041.329

Thanks in advance, Nicole

Asked by n_sander 1 day ago

Last reply by cor-el 2 hours ago

release 78.0

Tab on ca.finance.yahoo.com crashes intermittently. Never had this issue with previous firefox. Am running on windows 10 (2004) … (read more)

Tab on ca.finance.yahoo.com crashes intermittently. Never had this issue with previous firefox. Am running on windows 10 (2004)

Asked by Ultrhub 2 days ago

Last reply by cor-el 2 hours ago

There was an unexpected internal error. Please try again.

I get the following error when I log to my WebMail account on COX.NET using the Firefox browser under Windows 10: "There was an unexpected internal error. Please try agai… (read more)

I get the following error when I log to my WebMail account on COX.NET using the Firefox browser under Windows 10: "There was an unexpected internal error. Please try again."

I do not get the error when I use Microsoft Edge.

I have tried refreshing Firefox with the add-ons disabled but the error persists.

Asked by James Martinez 11 hours ago

Last reply by cor-el 2 hours ago

While using Firefox Better Web + Scroll, will websites still earn income if I toggle reader view?

I have been a subscriber of Scroll for a while, and recently installed the Firefox Better Web extension to use Scroll in the Firefox browser. If I toggle reader view on F… (read more)

I have been a subscriber of Scroll for a while, and recently installed the Firefox Better Web extension to use Scroll in the Firefox browser. If I toggle reader view on Firefox, will websites still earn income from my Scroll subscription while the Firefox Better Web extension is active?

Asked by kumarhk 4 hours ago

Last reply by Eve 3 hours ago

Can't activate two-step-authentication

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication… (read more)

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication required"; so it tells me I have to enable two-step-authentication before I can enable two-step-authentication?

Asked by Anthesnatidis 3 weeks ago

Last reply by BRAC 4 hours ago

ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (read more)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Asked by mal1k 3 days ago

Last reply by Ram Mozi 6 hours ago

Could you make printing funtion like Chrome?

Chrome has a better printing feature than Firefox. it's impossible to print shipping lable through Firefox, no matter how you set, it keep on sepate into two pages lable.… (read more)

Chrome has a better printing feature than Firefox.

it's impossible to print shipping lable through Firefox, no matter how you set, it keep on sepate into two pages lable.

I have to switch into Chrome everytime I print shipping lables of my store orders.

I have screenshot to demonstrate the trouble caused by Firefox.

My question is why Firefox can't make the printing feature same like Chrome? if you can't make the same, how to print small lables(like 10cm by 15cm) though Firefox?

Asked by Maxy 7 hours ago

Last reply by FredMcD 7 hours ago

Lockup followed by Refresh prompt

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. … (read more)

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. I click on them, and nothing happens. Video and audio will keep playing, but I cannot select anything.

So at this point I quit it, it closes fine, and when I launch it again it prompts me to either start in safe mode or to refresh. I have to restart the PC to get it to launch Firefox normally again.

The only extension I use is uBlock origin.

Asked by zen 2 days ago

Last reply by Roland Tanglao 11 hours ago

Multi-Account Containers pegging CPU

I noticed that recently, several of my machines (all logged into the same FF account) are experiencing pretty extreme performance penalties, and when on battery, the batt… (read more)

I noticed that recently, several of my machines (all logged into the same FF account) are experiencing pretty extreme performance penalties, and when on battery, the battery drains very quickly. Within the Windows Task Manager, I see that FF is often taking up 50%+ CPU even though I'm using fewer tabs than usual. Within `about:performance`, I see that Multi-Account Containers is the resource hog.

On another machine where I am not logged in, FF performance is pretty good. On the affected machines, Edge runs very fast with low CPU/memory use, so there's definitely an issue with FF on these machines.

About:config shows that extensions.experiments.enabled=false, and the Containers plugin hasn't been updated in 2.5 months.

I would prefer to not uninstall containers since they're so useful. I could clobber and reinstall them for testing, but is there a known issue or a quick fix for this?

Asked by Adam S 13 hours ago

Last reply by Pallavi kumari 13 hours ago