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  • Solved

Firefox updates deltes ALL bookmarks, add ons etc. Can not restore profile

I opened FF this afternoon and it op0end like a new first time install- asking about setting up some damn profiles and showing news, AI, weather and crap I do not want or… (read more)

I opened FF this afternoon and it op0end like a new first time install- asking about setting up some damn profiles and showing news, AI, weather and crap I do not want or use..

I can not seem to restore it. All bookmarks, PW, menu bars and links are now gone.

Asked by batsncats 2 weeks ago

Answered by NSN 2 weeks ago

  • Solved

black box over search box

a black box appears over the search box when mouse is moved over the tab. Tried in safe and troubleshoot mode. Box still appears only in white I did find an answer previo… (read more)

a black box appears over the search box when mouse is moved over the tab. Tried in safe and troubleshoot mode. Box still appears only in white I did find an answer previously but reinstalled firefox and the fix was lost. Problem resolved.

Thanks all for looking.

Asked by spelunky2 1 month ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

Managing payments

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website. The browser suggests … (read more)

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website.

The browser suggests my card and under that it says "Manage payment methods".

When I click that it opens "about:preferences#privacy-form-autofill" and then quickly becomes "about:preferences#privacy".

Please help thanks

Asked by Fahad 2 weeks ago

Answered by Denys 1 week ago

  • Solved

Turned off check spelling as you type. It's still showing spellcheck.

I uncheckd the checked box labled "check spelling as you type" to disable it and it's still showing spellcheck. It's gettingin the way of me typing and being able to spel… (read more)

I uncheckd the checked box labled "check spelling as you type" to disable it and it's still showing spellcheck. It's gettingin the way of me typing and being able to spell on my own. It's extremely annoying that I can turn off a featire and the progra will just ingore that I've turened it off. Why is this an actualy problem? why doesn't this button just work? I want it OFF... Please.

Asked by Cloud Allen 1 month ago

Answered by kolmondavid 1 month ago

  • Solved

New tab

Good morning One and All Why is the 'customise' facility, bottom right of tab, not available if the tab is blank? I have downloaded a personal photograph as my backgroun… (read more)

Good morning One and All Why is the 'customise' facility, bottom right of tab, not available if the tab is blank? I have downloaded a personal photograph as my background but it is ruined by the Google search bar and the Firefox logo above it. Why can't these 2 items be moved either to the side, below or above?

Asked by bohdanskrypec 1 week ago

Answered by AliceWyman 1 week ago

  • Solved

Firefox

Beim Herunterladen von Dateien wird mir immer angezeigt "Originaldatei heruntergeladen. API Schlüssel ungültig. Lizenz überprüfen. Die heruntergeladene Datei finde ich ab… (read more)

Beim Herunterladen von Dateien wird mir immer angezeigt "Originaldatei heruntergeladen. API Schlüssel ungültig. Lizenz überprüfen. Die heruntergeladene Datei finde ich aber nirgendwo. Was muss ich machen?

Asked by rainerbruegge 1 week ago

Answered by TyDraniu 1 week ago

  • Locked

Firefox exits full screen when autoplay is enabled on a streaming website.

Please help, can anyone answer me. I am on Windows 11. Asus laptop PC. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON… (read more)

Please help, can anyone answer me. I am on Windows 11. Asus laptop PC. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would automatically go to a new page with the following episode and remain full screen. Why doesn't Firefox have this feature?? I'm seriously considering going back to Google Chrome for this one small feature. Every time I had any streaming service playing with autoplay enabled, I didn't have to manually select the full screen option every time. I am having to stand up and manually click full screen function. Every. Single. Time. This needs to change PLEASE.

Asked by Carter G 1 week ago

Last reply by Denys 1 week ago

  • Locked

The Demise of Firefox

I've been a user of Firefox since day one, now to me the browser is utter garbage, always fighting to do something that was so simple in the early days of Firefox. Wheres… (read more)

I've been a user of Firefox since day one, now to me the browser is utter garbage, always fighting to do something that was so simple in the early days of Firefox. Wheres that bring the internet back simple browser gone ???

Every update breaks something its like you have a bunch of kids sitting in a play pen hoping the next release will be wow waw great brill but no its turned to garbage, utter garbage, did you sell out to another company or something ??

I was hoping to be saved from Chrome but you just cant beat an old dog forever.

RIP Firefox Im done with it !!!!!

I actually signed up for an account for this, thats how strongly i feel ive been let down.

Asked by Leeanna Thomas 1 week ago

Last reply by AliceWyman 1 week ago

  • Solved

can't access a closed window

I have enabled the option to open the previous windows and tabs. I had one window that I always closed last as it had a lot of groups that are important for my work, so i… (read more)

I have enabled the option to open the previous windows and tabs. I had one window that I always closed last as it had a lot of groups that are important for my work, so it used to open every time I started Firefox. Sometimes, even if I closed the window by mistake without closing other windows, I was able to get it back by pressing ctrl+shift+n.

But yesterday, I might have closed it by mistake and when I pressed ctrl+shift+n , it didn't come back. I wasn't able to access my window and now it's all gone. I don't see anything in recently closed windows in history.

I need those tabs back as they are very important for my work. they were a lot of tabs. I had many groups but now all are gone. I tried by using the previous.jsonlz4 in the sessionstore-backup by renaming it in the default-release profile as sesstionstore.jsonlz4 but still wasn't able to access my window.

I didn't clear my history as the tabs opened in the window still show up in the history.

Kindly help as soon as possible

Asked by Krishan Mittal 2 weeks ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Bookmarks gone AGAIN!

I am incredibly frustrated by the continuing problem of all my Bookmarks disappearing with the usual "The bookmarks and history system will not be functional because one … (read more)

I am incredibly frustrated by the continuing problem of all my Bookmarks disappearing with the usual "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." This issue has been going on since NOVEMBER!!! I usually manage to get my Bookmarks back by closing all txt files that I need to keep open, store them in a new folder on my laptop, and then restart my laptop. This time, it didn't work.

Can anyone steer me to a permanent solution to this problem?

Thanks, in advance, for any help offered.

Asked by nmbourne 1 week ago

Answered by S 1 week ago

  • Solved

want to remove "add to taskbar" icon from my search bar

I like keeping my search bar clean. In addition to the Favorites star, now there is a "add tab to taskbar". On occasion (not sure what triggers it to appear) there is a… (read more)

I like keeping my search bar clean. In addition to the Favorites star, now there is a "add tab to taskbar". On occasion (not sure what triggers it to appear) there is also a "Toggle reader view" icon as well. How can I control what symbols appear in my search bar. I only want what I need not what Firefox thinks I need. Dislike this feature.

Asked by CJ 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Bookmarks and their functionality wiped out by CCleaner

CCleaner wiped out my bookmarks and their functionality. I have repaired, then uninstalled CCleaner. I have refreshed, uninstalled then reinstalled Firefox. I have log… (read more)

CCleaner wiped out my bookmarks and their functionality. I have repaired, then uninstalled CCleaner. I have refreshed, uninstalled then reinstalled Firefox. I have logged in and out of Firefox. I have made an HTML file of bookmarks from another device in order to try to import them. Firefox bookmarks will not proceed to an upload stage. I went into setting to add the HTML of bookmarks and it said "this is not a bookmarks file." Well, Firefox made that HTML bookmarks file so I have no idea how that could be. Nothing I have tried has worked.

Asked by Znon 2 weeks ago

Answered by Znon 1 week ago

  • Solved

Restoring Firefox bookmarks

Mozillers, I depend heavily in my environmental and other work on Firefox and am grateful for its ability to restore previous tabs when my laptop, not infrequently, stop… (read more)

Mozillers,

I depend heavily in my environmental and other work on Firefox and am grateful for its ability to restore previous tabs when my laptop, not infrequently, stops working abruptly.

Now the much-used bookmarks have disappeared. A search site states promisingly:

"To restore Firefox bookmarks, use the built-in backup feature by going to Menu > Bookmarks > Manage Bookmarks > Import & Backup > Restore, then select a dated backup or a manual file (like a JSON backup) to bring back lost bookmarks..."

But my Firefox's Bookmarks drop-down menu has no Manage Bookmarks option. PLEASE, what must I do?

Elsewhere I managed to find this file which apparently contains recent bookmarks:

"C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\unk14jlv.default-release-1647366062305\bookmarkbackups\bookmarks-2025-12-26_95_4IdGtYxezJpwuH1UIiT1bRwe1K6bcGO8rv0mqa9rUWU=.jsonlz4"

But attempting to open it with Applications\firefox.exe (default) accomplishes nothing.

FOOL-proof instructions would be wonderful. Thank you.

Asked by AntonioLambe 2 weeks ago

Answered by AntonioLambe 1 week ago

  • Solved

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

bold textBad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I cant get into my Social Sec… (read more)

bold textBad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I cant get into my Social Security account . PLEASE HELP.


Ernest Barrow. [edited email from public community support forum]

Asked by EGBarrow 2 weeks ago

Answered by TyDraniu 1 week ago

  • Locked

Keep AI Off My Browser

I do not care it it’s optional. I do not care if there is a “kill switch”. Firefox should not be wasting it’s time on these features in the first place, as it has been no… (read more)

I do not care it it’s optional. I do not care if there is a “kill switch”. Firefox should not be wasting it’s time on these features in the first place, as it has been nothing but an active detriment to the user experience on every platform on which it has been implemented. Nobody asked for this. Nobody wants this. I installed Firefox because I saw that it was different from other browsers, mainly in the way that it was not following the latest tech fads straight off a cliff. If the new leadership decides to change that, then I see no reason to stick around.

Asked by alcarazjaco 2 weeks ago

Last reply by AliceWyman 1 week ago

  • Solved

choosing bookmark location no longer an option

When I choose to bookmark a website, I am no longer offered a chance to save to where I want it saved. FF 146.0.1. Windows 10 pro So, now I have to bookmark a page, … (read more)

When I choose to bookmark a website, I am no longer offered a chance to save to where I want it saved.

FF 146.0.1. Windows 10 pro

So, now I have to bookmark a page, and open the bookmark menu again to EDIT the bookmark to move it. This is Horrible. I have to do this eachj time I bookmark a page. I am veriy organized and have dozens of bookmark folder, some with folders within folders... etc.

Onliy children need to be treated this way.

I have searched the settings and find nothing. I am not using any add-on that has anything to do with bookmark. I do not use the bookmark toolbars or other bookmark interfaces. Just the file/edit... menu "bookmarks" option.,

Has this ability been removed?

Asked by Joe P 2 weeks ago

Answered by Agent virtuel 2 weeks ago

  • Locked

Recovering Disappeared Firefox Bookmarks

I still have not made any progress recovering my lost Firefox bookmarks. I have tried several methods with no success. The bookmark toolbar doesn't work, so I can't bookm… (read more)

I still have not made any progress recovering my lost Firefox bookmarks. I have tried several methods with no success. The bookmark toolbar doesn't work, so I can't bookmark any more pages. I tried restarting the computer and Firefox to no avail. I am considering switching to another browser. I am using Duck Duck Go which is not as good as Firefox that I have been using for about the last 10 years. I might try Microsoft Edge or Bing or some other browser.

Sincerely

Jeff [email address]

Asked by jspike67 2 weeks ago

Last reply by Paul 2 weeks ago