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How do I purge AI from my browser?

I don't want AI I don't even want to be near it. I don't want it lurking in the background of my browser. I don't want to waste a single processing cycle on even consider… (read more)

I don't want AI I don't even want to be near it. I don't want it lurking in the background of my browser. I don't want to waste a single processing cycle on even considering it. I never wanted AI, and they jammed it into my browser.

Currently, they popped up an ad for "AI Enhanced Tab grouping" and said that you can turn it off in the settings. I looked in the settings, and could not find such a thing. Searching for "Tabs" "Suggested" "AI" and other such related terms yields no AI things.

Why tell me I can turn something off in the settings if there is no setting to turn it off?

But that's just the start.

I want nothing to do with AI. I don't want to use a browser that supports it.

I WILL MAKE MY OWN DAMN BROWSER IF I HAVE TO. I QUIT GOOGLE, I'LL QUIT FIREFOX.

Mozilla used to be a safe-haven from all the bullshit other tech companies were pulling. And now this.

GET. AI. OUT. OF. MY. BROWSER.

I DON'T CARE IF IT'S LOCAL. I DON'T CARE IF YOU SAY IT'S SECURE. I DON'T CARE IF IT'S GETTING BETTER. I. DO. NOT. CARE.

GIVE ME THE OPTION TO PURGE AI FROM MY BROWSER OR BY FUCK I'LL FIND A NEW BROWSER.

Asked by scottsummers611 2 months ago

Last reply by pleasebothermehere 2 months ago

Disable Google Lens Context Menu

This is both a settings issue, and a privacy and security issue. I want to disable the google lens context menu item to protect my security and privacy from constant AI m… (read more)

This is both a settings issue, and a privacy and security issue. I want to disable the google lens context menu item to protect my security and privacy from constant AI monitoring. I've almost accidentally clicked the new option before and I don't want to send photos or images to google's AI unless I specifically intend to do so.

I feel like Mozilla is interfering with people's privacy more and more, taking away features from their users, adding features we don't want, butting in and telling us how our browsers should work. This is starting to become absurd. Now you've added AI into the browser that can control how your tabs are displayed and named even, a setting I found while trying to disable Google Lens.

There's a couple other settings I need to figure out how to disable too, such as the context menu of translate and the ChatGPT context menu items. I just removed ChatGPT and a new AI chat bot option appeared. Just wow. What the hell Mozilla. Is your intention to just turn your browser into one big spyware?

Give me the option to disable all of this stuff you keep adding. I have a policy thats supposed to disable your auto updates too but YOU disabled that as well allowing you to install all this malware/spyware into my machine without my authorization.

Asked by Vas 2 weeks ago

Last reply by Agent virtuel 1 week ago

  • Solved

Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (read more)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Asked by Stockdalecarina1 1 month ago

Answered by Kiki 1 month ago

Fullscreen Error with Multiple Displays when Hardware Acceleration is disabled

I have my desktop extended across two displays. If I disable Hardware Acceleration in Firefox, entering fullscreen causes the window to be slightly offset down and right,… (read more)

I have my desktop extended across two displays. If I disable Hardware Acceleration in Firefox, entering fullscreen causes the window to be slightly offset down and right, leaving a thin band on the top and left sides of the screen where the desktop background and taskbar are visible behind the Firefox window.

From testing I have determined that this issue does not occur if I only have one monitor enabled or the monitors are mirroring the same display. I have also determined that the issue only occurs when Hardware Acceleration is disabled.

Asked by QuidProGamer 1 day ago

Last reply by Denys 1 day ago

Cannot remove "Old Firefox Data" folder from desktop/win10

What the title says. At some point Firefox wanted to update to a newer version, it asked me if I wanted to refresh it, I said yes, nothing much happened besides I got a b… (read more)

What the title says. At some point Firefox wanted to update to a newer version, it asked me if I wanted to refresh it, I said yes, nothing much happened besides I got a brand new folder I can't remove from my desktop. It asks for admin rights, I have admin rights, it's a local account, I am the only user, I tried the command prompt solution and it didn't help. Is there any solution to this at all that doesn't involve me getting into the bios?

Asked by Margie Lazou 1 week ago

  • Solved

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 1 month ago

Answered by Denys 1 month ago

  • Solved

Can't backup or copy profile since 141

Roughly every 2 weeks I backup important files to a external hard drive. One of the things I always backup is my Firefox profile. I have been doing this for years withou… (read more)

Roughly every 2 weeks I backup important files to a external hard drive.

One of the things I always backup is my Firefox profile. I have been doing this for years without any problems.

I 7zip my profile and copy it to the hard drive.

I tried to do this yesterday (July 25 2025), and was getting access denied messages for files in the profile. So I tried to simply copy the profile. Same thing access denied.

I cleared the history, used wise disk cleaner, rebooted my machine and tried again. Same thing access denied when trying to backup or copy the profile.

I am assuming that this is happening since 141 because I updated Firefox since the last time I backed up my profile, and never had a problem previously.

Could anyone have an idea what the problem is? Thank you for your time.

Asked by herhey99 3 months ago

Answered by herhey99 3 months ago

When i go fullscreen it's misaligned, it's not fully fullscreen.

On the screenshots you can see my wallpaper and desktop icons peeking through. This problem had started like a month ago and it was just a one time thing, after opening t… (read more)

On the screenshots you can see my wallpaper and desktop icons peeking through. This problem had started like a month ago and it was just a one time thing, after opening the browser and getting fullscreen the 2nd it never came back until restarting the browser. Now after the updated with rounded edges everywhere, going fullscreen is always misaligned

Asked by dzdz 1 day ago

Last reply by aimaroxs 16 hours ago

bd_config.cfg in Firefox

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking… (read more)

I got the new FF update this morning and noticed shortly after when i got back online a bd_config.cfg file popped up onto my desktop windows 10. I deleted it not thinking anything about it and when back online again and it popped up again in fact everytime i did this it popped up no matter what i did and went online.

It has something to do with BitDefender i figured out uninstalled bit defender re installed it no luck

Refreshed\Reset Firefox with no luck either.

Asked by L C 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

  • Solved

Open previous windows and tabs - NOT working from 15-sep

Hi everyone Since sep-15, The "Open previous windows and tabs" function is NOT working .. everytime i have to reopen all the previous tabs. I am not sure if any update ha… (read more)

Hi everyone Since sep-15, The "Open previous windows and tabs" function is NOT working .. everytime i have to reopen all the previous tabs. I am not sure if any update has caused this. Please help. Thanks

Asked by Tj 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Chinese Traditional translation for Taiwan + Hong Kong Firefox users?

Just noticed that Firefox only has translation for Chinese Simplified from Mainland China, but no Chinese Traditional from Hong Kong and Taiwan users. Any plans to get it… (read more)

Just noticed that Firefox only has translation for Chinese Simplified from Mainland China, but no Chinese Traditional from Hong Kong and Taiwan users. Any plans to get it going? I would hate to switch back to Chrome or Edge instead.

Asked by Christopher Chen @ Firefox 3 months ago

Answered by Kiki 3 months ago

  • Solved

Favicons not showing on home page

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, i… (read more)

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, it just moves the location of the search bar. I've included some images to better illustrate the problem.

Is there any way we can restore the favicons?

Asked by dave.nickerson 1 month ago

Answered by Kiki 1 month ago

Firefox Freezing After Latest Update

Hello Firefox Support, Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic … (read more)

Hello Firefox Support,

Since the latest update of the Firefox browser, I have been experiencing frequent freezes. The browser becomes unresponsive when performing basic actions such as:

  • Clicking on the menu
  • Closing tabs
  • Copying or editing the URL

When this happens, the only way to recover is to close Firefox and reopen it.

Could you please advise on how to resolve this issue?

Thank you for your support.

Best regards, Mohamed Adel

Asked by Mohamed Adel 2 months ago

Last reply by Kiki 2 months ago

scrolling bar

‘accessibilty impaired for tab scrolling. SO HARF TO FIND AND KEEP CURSOR ON THE TEENEY TINY BAR. LOTS OF PAIN IN MY ARM AND HAND. no ability to join discussion. circul… (read more)

‘accessibilty impaired for tab scrolling. SO HARF TO FIND AND KEEP CURSOR ON THE TEENEY TINY BAR. LOTS OF PAIN IN MY ARM AND HAND. no ability to join discussion. circular links. I HATE IT. AM GOING BACK TO CHROME. TAB THING WAS ONLY REASON I CAME BACK TO FIREFOX

Asked by bjlong29 1 month ago

Last reply by TimB 1 month ago