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How do I change or correct my firefox location

Whenever I use a website which uses my location it puts me somewhere in the UK m idlands, far away from my actual location on the south coast. How do I correct this pleas… (read more)

Whenever I use a website which uses my location it puts me somewhere in the UK m idlands, far away from my actual location on the south coast. How do I correct this please?

Asked by seagull104 2 years ago

Answered by cor-el 2 years ago

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Can't Connect To Any Mozilla.org Websites

Symptom: I cannot connect to any Mozilla.org websites. I cannot update Firefox. I cannot get any Mozilla approved add-ons to download. I have tried to connect to Moz… (read more)

Symptom: I cannot connect to any Mozilla.org websites. I cannot update Firefox. I cannot get any Mozilla approved add-ons to download. I have tried to connect to Mozilla.org using all of the Big Three browsers out there and I have the same problem of not being able to connect to Mozilla.org or any of Mozilla's affiliated websites on any of the browsers. I am using Windows 10 and currently have the Firefox 68.0.1build. I have separately ran three different top-tier antivirus programs on my desktop PC and nothing noteworthy was found. I completely uninstalled the antivirus programs and still no connection to Mozilla.org. I tried DNS flush and tried a different DNS server, I tried resetting the modem and router, checked the PC's date and time settings, ensured that no parental controls were enabled, ensured that JavaScript was enabled, removed all Firefox extensions, restarted Firefox in safe mode, uninstalled and reinstalled Firefox and still have the same problem. I tried connecting to Mozilla.org with a free online proxy VPN and was finally successful although Mozilla's GUI didn't completely load correctly. I am able to quickly and efficiently connect to every other website on the web with any browser including Firefox, but none of the web browsers including Firefox will connect to any Mozilla affiliated or Mozilla extension websites on my PC. When trying to access any Mozilla.org website, the page buffers for several minutes and then the page display's the error code PR_CONNECT_RESET_ERROR. Sometimes I get an auto-update message on my Firefox browser that states that a new version is available and so I click to download the new version and all I get is buffering and no downloading. Then a new message appears after a few minutes stating that Firefox didn't download correctly and that I need to reinstall Firefox. I uninstall Firefox but cannot access any Mozilla.org website to reinstall Firefox because after clicking the link to access the Mozilla webpage there is nothing but buffer and no access. Using the free online web based VPN I was able to reinstall Firefox, but I still have to same issues. If I run Windows 10 in safe mode with networking I am able to access all Mozilla.org websites and install Firefox extensions. Is there any known fix to get this issue fixed while running my PC in normal mode apart from completely uninstalling and reinstalling Windows?

Asked by morete 10 months ago

Answered by morete 9 months ago

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Issue with hardware acceleration on firefox 55

Since updating to firefox 55 videos show up as having two layers, a green and a pink one with one of them stretched below the viewport. I know that this is related to har… (read more)

Since updating to firefox 55 videos show up as having two layers, a green and a pink one with one of them stretched below the viewport. I know that this is related to hardware acceleration, and that disabling it will fix the issue, but disabling hardware acceleration is not an option. Also I should note that my netbook is quite old, and that I have to turn on "media.hardware-video-decoding.force-enabled" and "media.wmf.skip-blacklist" in order to enable hardware acceleration.

Videos play correctly in firefox 54.0.1 and firefox 52.3.0 esr. My question is, does anyone know what changed between firefox 54 and 55 that caused this issue? Is it a regression or was there a change that removed support for older hardware? And is there any option I could change that could fix video playback on newer versions, or should I just stick with the old ones?

Asked by psxlover 2 years ago

Answered by FredMcD 2 years ago

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How to stop Firefox from auto refreshing every 10 seconds

I have read and applied all the fixes from previous responses to this problem and nothing works. Scrolling through Facebook is a nightmare with the page re-loading every… (read more)

I have read and applied all the fixes from previous responses to this problem and nothing works. Scrolling through Facebook is a nightmare with the page re-loading every 10 seconds, and creating a visual disturbance on screen. Please advise a permanent fix. Thanks

Asked by GaynorFoster 2 years ago

Last reply by guigs 1 year ago

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Where can i get a version of Firefox 31 esr (I need this particular vesion)

I have attempted to download Firefox ESR 31but although the link labels says ESR 31 it downloads ESR 38 is there a way to search with Mozilla's web site for older version… (read more)

I have attempted to download Firefox ESR 31but although the link labels says ESR 31 it downloads ESR 38

is there a way to search with Mozilla's web site for older versions?

Thank you in advance.

Asked by jxr3235 4 years ago

Answered by James 4 years ago

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Where did my bookmark folders go with new update?

I installed the new Firefox update this morning and when I click on the bookmarks icon at the top my bookmark folders have vanished. the only bookmarks I have are my rece… (read more)

I installed the new Firefox update this morning and when I click on the bookmarks icon at the top my bookmark folders have vanished. the only bookmarks I have are my recently bookmarked ones.

Where did they go?

Asked by lonegreywolf20 2 years ago

Answered by cor-el 2 years ago

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Gah. Your tab just crashed.

Hello, recently I have been getting this message a short time after opening Firefox. It looks like the attached picture. Based on what I have seen, crash reports can hel… (read more)

Hello, recently I have been getting this message a short time after opening Firefox. It looks like the attached picture. Based on what I have seen, crash reports can help get to the root of the problem, however, Firefox doesn't seem to be generating crash reports after these tab crashes. Can anyone help me with both of these issues?

Asked by Crock101 2 years ago

Answered by FredMcD 2 years ago

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Reloaded windows 10 and firefox now text is blurry, not sharp characters as before, what to do?

After restoring windows 10 and reinstalling Firefox all my script is blurred, not sharp characters as before.All web pages,everything including this page. Have tried ever… (read more)

After restoring windows 10 and reinstalling Firefox all my script is blurred, not sharp characters as before.All web pages,everything including this page. Have tried everything I can think of, hardware accelerator, etc. Help please. Thank you, Mike

Asked by mcflbk525 2 years ago

Answered by mcflbk525 2 years ago

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Long running script giving "continue" "debug" and "stop script" dialogue box. Stopping does not stop script and have to use task mgr to close firefox.

See the attachments. Firefox is having difficulty with a script and it appears to be having difficulty with a script in outlook.com or at least with one of the internet s… (read more)

See the attachments.

Firefox is having difficulty with a script and it appears to be having difficulty with a script in outlook.com or at least with one of the internet sites i have open, outlook.com, gmail, or outlook contacts "people". I get this script error and slow response often but not every time i'm logged in. However, it always happens with outlook.com open. Scrolling through the debug window has some references to outlook.com. It is always this same script and when it happens, stopping the script or clicking continue does nothing but hang up firefox. I have to use task mgr to kill firefox and then restart it. Can i do anything on my end to fix this very annoying issue? I have clicked on share data with outlook.com open but i'm not getting this script error at this time.

Asked by JetSkingDog 4 years ago

Answered by FredMcD 4 years ago

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why is firefox using 49% of my battery?

I had a major update of Windows10 automatically, a few days ago since then my battery dies very quickly when I looked up laptopmag.com/articles/battery-saver-windows-10… (read more)

I had a major update of Windows10 automatically, a few days ago since then my battery dies very quickly when I looked up laptopmag.com/articles/battery-saver-windows-10> I eventually found where I could look at what was using the battery up. It stated that firefox is using 49% of battery each time the laptop is turned on. Could someone tell me how I fix this please. Never had any problems before the Windows10 update.

Asked by sandivale 3 years ago

Answered by FredMcD 3 years ago

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google sites won't load on firefox (or chrome) but do in edge and ie

Since about 3 days ago, Sept 13 2016, I have been unable to access any google web site on my Windows 10 PC using Firefox or Chrome. I can get everywhere else, but for goo… (read more)

Since about 3 days ago, Sept 13 2016, I have been unable to access any google web site on my Windows 10 PC using Firefox or Chrome. I can get everywhere else, but for google sites I get the message, "Firefox can’t establish a connection to the server at xxxx.google.com." I've tried all the troubleshooting steps here as well as on google, and have made no progress. Any suggestions? Thanks.

Asked by kayhonak 3 years ago

Answered by kayhonak 3 years ago

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I can't add new bookmarks.

I recently reinstalled Mozilla and I can't drag and drop new bookmarks, nor can I import my old bookmarks from an HTML file. If I drag and drop a tab to the bookmarks are… (read more)

I recently reinstalled Mozilla and I can't drag and drop new bookmarks, nor can I import my old bookmarks from an HTML file. If I drag and drop a tab to the bookmarks area, it just opens a new browser window.

I have no add-ons installed, I only use AdBlocker, have been for years. I've restarted in safe mode, same thing.

When I click import from HTML in the Library, they appear in the lefthand column in a folder called Bookmarks toolbar. I just can't drag them to the browser toolbar, where they used to be.

Asked by cutkiller 2 years ago

Answered by cutkiller 2 years ago

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Font appears messed up only on Mozilla, only on one PC

Hello! So, I was working on a new blog on which I'm using the Rubik font from Google fonts. Everything was fine for several days, but today, after working for some time o… (read more)

Hello!

So, I was working on a new blog on which I'm using the Rubik font from Google fonts.

Everything was fine for several days, but today, after working for some time on it, the font just got messed up randomly (see attached image).

I added the font on a different, testing site and it shows messed up there as well, so it's not something website related.

Now, the shocking part is that it gets messed up only on Mozilla and only on the Mozilla browser that's on my Desktop PC.

I asked a friend to check it out and I also checked it out on my laptop, and the font is fine on other Mozilla browsers, as well as other browsers.

Other fonts from other websites are fine as well.

What troubleshooting I performed:

- Checked the font with Inspect Element, as it's shown here: https://developer.mozilla.org/en-US/docs/Tools/Page_Inspector/How_to/Edit_fonts and the font is set up correctly;

- Deleted the whole history since the beginning of time (cookies, cache, everything);

- Closed and opened Firefox again;

- Opened Mozilla in Safe Mode (hardware acceleration is disabled by default in safe mode);

- Restarted my PC;

- Uninstalled Mozilla as it shows here - https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer. Deleted the profile folder and everything.

- Installed a fresh copy again with no add-ons, no nothing.

Nothing worked. That font is still messed up on Mozilla, on this PC.

It doesn't make any sense, especially since it went nuts randomly without a particular reason.

Does anyone have an idea of what could be the problem and how to fix it?

Any help would be appreciated!

Thanks!

Asked by Radu_B 1 year ago

Answered by jscher2000 1 year ago

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Firefox Continously Crashing

Latest version of Fx being used on Win 10, version 1803. Browser has started crashing every few minutes. Crashes even in Safe Mode. Have not had this issue until recently… (read more)

Latest version of Fx being used on Win 10, version 1803. Browser has started crashing every few minutes. Crashes even in Safe Mode. Have not had this issue until recently. NOT a Win 10 problem as all other browsers work fine for as long as I have them open. Currently using the Fx Developer Edition which is NOT crashing at all.

Not clicking the Share Data button as this is the Developer Edition.

Any ideas or solutions that are viable?

Asked by Foxy Der Fox 1 year ago

Answered by philipp 1 year ago

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Firefox slow after windows 10 installation: solution

I have has this problem for ages and have been cursing all and sundry. However I have found an article that has fixed it for me. It turns out that during the upgrade to W… (read more)

I have has this problem for ages and have been cursing all and sundry.

However I have found an article that has fixed it for me.

It turns out that during the upgrade to Windows 10 my Power settings were changed from balanced to stable. I reset the power saver settings back to Balanced (recommended) and now Firefox is back to it's original speed.

Videos play without buffereing now and no annoying waiting for script message

Yeahhhhhhhhhhh

Asked by LarryB2 4 years ago

Last reply by gopego 4 years ago

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Can I load XML password-file to FF-Version 57.0.4 ? How ?

Hallo Have installed FF version 57.0.4 yesterday and found no compatible way to load the stored passwords in XML password-export - file. Any solution ? Thanks for your fe… (read more)

Hallo Have installed FF version 57.0.4 yesterday and found no compatible way to load the stored passwords in XML password-export - file. Any solution ? Thanks for your fedback bernd03

Asked by bernd03 2 years ago

Answered by the-edmeister 2 years ago

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Firefox quantum wrong window behavior in windows 10

I have Windows 10 in my work pc and installed firefox quantum however the browser window does not act properly like other OS windows, the following issues I've noticed. 1… (read more)

I have Windows 10 in my work pc and installed firefox quantum however the browser window does not act properly like other OS windows, the following issues I've noticed.

1. I cannot grab the window from the top bar to drag into another screen or move around when fully maximized 2. If I not fully maximize the windows I do not get the arrow to adjust it from the borders. 3. Sometimes If i fully maximize the minimize and maximize buttons disappear. 3. Sometimes if I minimize it I cannot maximize it back ever I have to kill the browser.

I have removed all my extensions and customizations from the browser. Tested in private window mode with same results. Checked the prevent accessibility services from accessing your browser and nothing changed.

Asked by Manu3l0s 2 years ago

Answered by Manu3l0s 2 years ago

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Lost my bookmarks toolbar

Hello, I know there's a couple of 'lost bookmarks-toolbar' topics here but none have a working solution for me. I was browsing a site which had a bad habbit of opening ne… (read more)

Hello,

I know there's a couple of 'lost bookmarks-toolbar' topics here but none have a working solution for me. I was browsing a site which had a bad habbit of opening new browserwindows. Alas, I closed my main Firefox window with lots of tabs open and forgot about one of the newly opened windows with none of my tabs. Closed that one, lost all tabs for that session.

Wasn't too worried but today I realize that my bookmarks toolbar is missing also. Guess something went wrong closing but can't figure out how to get it back. Tried various solutions presented here : safe mode, renaming places.sqlite, checking I actually got 'display bookmarks-toolbar' marked, etc... nothing worked so far.

If I start Firefox after a complete exit it actually show the bookmarks toolbar for just a second and then it's gone. If I check my Bookmarks and do a 'Show All' I can find all the bookmarks in there, even a seperate section for the Bookmarks Toolbar. If I check the latest backup of my Bookmarks it is a nearly empy file. Also had to turn Sync of 'cause I would get an empty Bookmarks Toolbar after a sync.

Any suggestions would be appreciated. Tnx!

Asked by BorkBork 1 year ago

Answered by jscher2000 1 year ago