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new build & lost passwords

hi All, I had a disk crash and had to reinstall Win10, which cleverly backs up everthing in a .OLD file. Back in the midst of time I did something 'clever' (Read: stupid)… (read more)

hi All, I had a disk crash and had to reinstall Win10, which cleverly backs up everthing in a .OLD file.

Back in the midst of time I did something 'clever' (Read: stupid) and by the looks of things (directory size) I kept my FF profile in MyDocuments (why???). Anyway, importing that profile has lost my passwords!!!

I have my bookmarks but they've been imported into a 'higher' directory and I need to view them through the popup box as they're not visible on the toolbar. I also have all my history and download history.

I'm a good boy and have a different password for every site and a variety of email addresses, so needless to say, it's going to be a pain to reset everything. I also imported the profiles from appdata\..\profiles but nothing of any use was there.

please help.

TIA Adrian

Asked by shares 5 minutes ago

Restore Previous Session Tabs is missing

I had like over 100 tabs lol but I had a Windows Update. My laptop froze while I had Firefox open. After the laptop restarted, I realized the new patches didn't get appli… (read more)

I had like over 100 tabs lol but I had a Windows Update. My laptop froze while I had Firefox open. After the laptop restarted, I realized the new patches didn't get applied before Windows started up again, so after Windows started back up, (I did not open Firefox at all during this cycle) I went to Windows Update and hit Restart to apply the updates. After the updates got patched in and Windows restarted, I went to open Firefox and it just opens the home page.

I do have Restore Previous Session upon Startup checkmarked.

Tried restoring from the 3 line Menu button but the Restore option is not there.

Did try under History in the Menu bar but my Recently Closed Windows and Recently Closed Tabs are greyed out.

Tried the Library icon's Recently Closed Windows and Recently Closed Tabs within History and they both show up as (Empty)

Went to my Profile's folder into the sessionstore-backups folder and there's only 2 small 44kb files there both that were created when I started Firefox up: recovery.baklz4 and recovery.jsonlz4 ... the sessionstore-backups folder itself was also created when I started up Firefox after my Windows Update.

I read thru stuff like https://support.mozilla.org/en-US/questions/1204253 I do not have any files that have previous.jsonlz4 or upgrade.jsonlz4 like mentioned in my sessionstore-backups folder... not sure if they may be somewhere else like in 1 of the Temp folders somewhere else in Windows folder.

If I uninstall last Windows Updates, would it revert my Firefox Profiles folder to what it previous was or does Uninstalling last Windows Updates have no effect on the Firefox folder?

Asked by xstrawberryx 10 minutes ago

Can I still display a Firefox icon in the menu bar?

Formerly there used to be a Firefox icon in the top left of the Firefox window (left of the menu bar; I'm not sure if it was actually part of the menu bar or not). This i… (read more)

Formerly there used to be a Firefox icon in the top left of the Firefox window (left of the menu bar; I'm not sure if it was actually part of the menu bar or not). This icon no longer appears. I found it useful because I use several browsers, and it's handy sometimes to be sure which one I'm in! Also to tell the difference between regular Firefox and DeveloperEdition (Red and Blue icons respectively). Is there any way I can get this icon to display in current versions of Firefox? Please note I'm NOT asking how to display the menu bar. I can do that.

Asked by ramasaig 11 minutes ago

The Options Page is Unreadable

The options page and addons pages are almost completely unreadable. For several weeks they have rendered as white text on a very light gray background. I thought that thi… (read more)

The options page and addons pages are almost completely unreadable.

For several weeks they have rendered as white text on a very light gray background.

I thought that this was a temporary bug that would be cleaned up in the usual way.

Using 78.4.0esr on Windows.

Is there any fix for this?

It is there whether or not I have my usual theme which I have used for several years now, change to an alternative theme or turn off themes altogether. In safe mode the screens are sometimes usuable but that requires turning off all addons. Doing the same without going into safe mode has no effect on this.

Any advice?

Asked by FF Sync 12 hours ago

Last reply by FF Sync 25 minutes ago

Windows reset deleted Firefox along with bookmarks and passwords

My Microsoft Office would not update properly and my build (1803 or 1809?) kept getting a message about "End of Service, no longer supported and I needed to install updat… (read more)

My Microsoft Office would not update properly and my build (1803 or 1809?) kept getting a message about "End of Service, no longer supported and I needed to install update). I worked with a Microsoft Tech for two days and she was unable to get the update to complete successfully. The final step was to try do a Windows "Recovery" and run the "Reset this PC".

A message stated apps would be deleted but it also stated it would keep my "personal files".

Ultimately, the "Recover" and "Reset this PC" worked and I was finally able to update my Windows to build 1909. However, in the process it appears to have deleted Firefox and all my login data, websites, bookmarks, favorites and passwords.

Once again i worked with a Windows tech to see if we could get Firefox data back but the "Window.old" doesn't appear to have kept any Firefox data as every account "Administrator", "User", "My Name", Visitor and Default either have no Firefox folder, contains no files in the Firefox folder, or has a file with today's and is only a few kb's in size. Also, the Firefox "Import and Backup" feature doesn't have any files saved except one that is dated today has 11 items and is 1kb.

The Windows tech stated I may be able to contact Firefox and gain access to my information using my login, email, phone number type credentials to verify my identity.

As anyone reading this can understand I'm lost without this data. I have close to seven years worth of passwords, bookmarks and folders saved in that Firefox. I literally can't login to anything because not only do I not know the passwords but I don't know any of the login names either. This means resetting an account or password on a majority of my websites like banking, medical, etc...is virtually impossible.

Thanks in advance for anyone reading this and I hope what I'm asking makes sense.

Basically, I'm just hoping my information may be saved on the Firefox side a cloud server or something and I'm hopefully able to gain access to it talking to the community or Firefox tech support?

I do have access to my email on my phone but I can't see or reset the password on it either because it asks me to enter my email password in order to get to the area that allows me to reset the password.

Asked by AlatorreInWA 10 hours ago

Last reply by AlatorreInWA 32 minutes ago

why firefox push ads on my bookmarks?

I'm using firefox 82.0 (64 bit) and I haven't added this bookmark before(look at images).But it appeared today. It's a link to https://s.click.taobao.com/rFGLKvu ,A shopp… (read more)

I'm using firefox 82.0 (64 bit) and I haven't added this bookmark before(look at images).But it appeared today. It's a link to https://s.click.taobao.com/rFGLKvu ,A shopping site like Amazon Is that because I am using a localized firefox?(Chinese version) But I downloaded it from mozilla.org

Asked by wwwwyccom 1 day ago

Last reply by wwwwyccom 40 minutes ago

Flash Player Update foor Firefox from Performoverlyoriginalapplication.icu

Just received a supposed Firefox Update Marked "Important Firefox update available. Click "Install" to continue" Yet when I click the Install I get a Warning " You are at… (read more)

Just received a supposed Firefox Update Marked "Important Firefox update available. Click "Install" to continue" Yet when I click the Install I get a Warning " You are attempting to install an add-on from 'performoverlyoriginalapplication.icu. Make sure you trust this site before continuing" Is this a legitimate Firefox update, and IF IT IS - why do I get that warning from Firefox. I do NOT know, so therefore can NOT "trust" performoverlyoriginalapplication.icu. Can someone who knows this subject better PLEASE advise whethere this is a legitimate update for Firefox and can they be trusted. Also IF that is the caes why does Firefox send me a "warning"???? Thanks for your help.

Walt

Asked by Walt 4 hours ago

Last reply by James 57 minutes ago

Shortcut to directly screenshot a full page.

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that. Is ther… (read more)

When I press ctrl+shift+s, I get a menu in the upper-right corner of the browser. It has a “Save full page” option. However, I still have to go and click on that.

Is there a shortcut to just directly take a screenshot of the whole page? Is there a way to configure such a shortcut if there isn’t one by default?

Thanks!

Asked by binki 9 hours ago

Last reply by jscher2000 1 hour ago

Localized Screen Tearing

Right, so, this is genuinely a weird one - Wherever the bottom of my scrollbar is, whenever I scroll, it will have a tearing effect on the text above and below it- as if … (read more)

Right, so, this is genuinely a weird one - Wherever the bottom of my scrollbar is, whenever I scroll, it will have a tearing effect on the text above and below it- as if its trying to decide "Am I up here? or down here?" I have no way of capturing this via screen shot, I've disabled Hardware acceleration for a previous issue (Firefox would flicker on certain pages, and outright crash). I can't find an issue with my graphics drivers, as everything else runs and works as standard as normal. It's only firefox that has this issue, as Edge and Chrome work perfectly fine.

Asked by Grier 5 hours ago

Last reply by FredMcD 1 hour ago

Microsoft Media Feature Pack Problem

Hi all, Recently and without anything being done, Mozilla does not play Videos of YouTube and similar websites and at the top of the page, it asks me to install the "Micr… (read more)

Hi all, Recently and without anything being done, Mozilla does not play Videos of YouTube and similar websites and at the top of the page, it asks me to install the "Microsoft's Media Feature Pack" (attached file) . When I go to the Microsoft website and download the suitable feature pack (for win 10), the problem still persists. Really bothering, have to use other browsers to watch movies. Bests,

Asked by m.shojaati1 1 hour ago

I have always need connexion for Google ?

Hello everybody and sorry for my English I have all time this screen for connexion at the Google. I connect all the time but the authentication comes back Help :D … (read more)

Hello everybody and sorry for my English

I have all time this screen for connexion at the Google. I connect all the time but the authentication comes back

Help :D

Asked by gyzmonicolas 2 hours ago

Last reply by jscher2000 1 hour ago

  • Solved

Wrong Version of Firefox reported

I am running latest version of Firefox 82.0 (64-bit) but most of the systems are reporting my browser version to be Firefox 56. My privacy.resistFingerprinting is set to… (read more)

I am running latest version of Firefox 82.0 (64-bit) but most of the systems are reporting my browser version to be Firefox 56. My privacy.resistFingerprinting is set to" FALSE". Any other way to get the correct version of FF?

Asked by chillipepper 8 hours ago

Answered by FredMcD 5 hours ago

Why is Firefox using too much ram and how to fix it?

Firefox according to task manager is using around 3gig of ram. I'm having trouble clicking on anything because there is a delay. I've uninstalled what few add-ons i had a… (read more)

Firefox according to task manager is using around 3gig of ram. I'm having trouble clicking on anything because there is a delay. I've uninstalled what few add-ons i had and no improvement. My pc is Intel I59400f running windows 10 with 8 gig ram plus gtx1660 super with 6gb ram too

Asked by james_t_mumu 10 hours ago

Last reply by FredMcD 5 hours ago

Secure connections without exceptions is forcing use of other browsers

Please bring back "exceptions" to security blocks. We are being forced to use alternate browsers due to lack of connection exceptions. I could bring up and use a site, bu… (read more)

Please bring back "exceptions" to security blocks.

We are being forced to use alternate browsers due to lack of connection exceptions. I could bring up and use a site, but could NOT cancel a monthly recurrent charged membership due to FF connection "security" impositions.

I had to use Microsoft Edge to stop my credit card from being charged.

When you do not allow exceptions, you are absolutely dictating what we are "allowed" to connect to, as well as forcing the use of other browsers.

If some people are too stupid to have internet security, and too stupid to know better than to go to websites they do not know to be secure, and make an exception anyway, So be it on them. The rest of us do not want to be handicapped, having to jump through hoops to complete our business.

Asked by BertD FireFox 12 hours ago

Last reply by Wesley Branton 5 hours ago

ACCIDENTAL DELETION OF BOOKMARK FOLDER

How can I restore or get back a folder in my bookmarks that had ALOT of favorite sites in it? I was in my bookmarks and accidentally deleted a ENTIRE folder of bookmarks… (read more)

How can I restore or get back a folder in my bookmarks that had ALOT of favorite sites in it? I was in my bookmarks and accidentally deleted a ENTIRE folder of bookmarks (probably 100 saved websites). I dont remember when the last time I did a BACKUP of my favorites folder and I think that I added websites to the folder just within the past week. How can I get them back? There is no "Recycle bin-type thing to restore from. HELP!

Asked by Erin & Symba girl 8 hours ago

Last reply by FredMcD 6 hours ago

  • Solved

trying to find bookmarks after i DID NOT listen to Mozilla warnings about installing older version

PLEASE, someone tell me my old bookmarks are living somewhere on laptop. I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, … (read more)

PLEASE, someone tell me my old bookmarks are living somewhere on laptop.

I deserve the answer to be NO bc I did not take any steps suggested by Moz, did not try refresh, did not even set up a profile b4 trying to install previous version (b4 82.0). Years worth of bookmarks are gone.

Used help topics to try the Import/Export-Restore Bookmark option. However the only json Mozilla extension I could find was related to my last attempt.

Running Wins 10-Mozilla/Firefox updated to 82.0 this morning. After the update my screen began to flicker and pull up sections of page in dark black. After verify the issue was with Moz I tried to revert back to older version. I was frustrated bc of the screen issues and as stated-did NOT do anything strongly suggested b4 going to previous version.

Although I chose previous version (64 bit) I actually ended up with a newly installed 82.0 However all bookmarks still gone & just icing on cake the flicker is still there.

Any help would mean to world. Thnx

Asked by Michelese 8 hours ago

Answered by jscher2000 7 hours ago

While in web app mode, links in Google Calendar app do not open.

I opened Google Calendar as a web app in Firefox by opening it in my Firefox Developer Edition browser and clicking the "page options" button (three dots side by side in … (read more)

I opened Google Calendar as a web app in Firefox by opening it in my Firefox Developer Edition browser and clicking the "page options" button (three dots side by side in the address bar).

In Google Calendar, I clicked on an event in my schedule that had a link attached. When I clicked the link, nothing happened and I wasn't redirected.

The specific link isn't the problem- all of my Google Calendar event links open when I click on them in the regular Firefox browser, and they also work when I click on them in the Microsoft Edge web app mode. As far as I can tell, only my Google Calendar event links have this issue, and only in Firefox Web App mode.

I tried restarting my browser with add-ons disabled and the problem still occurred. Appreciate any help.

Asked by tjnpo 6 hours ago