Showing questions tagged:

Can you turn off CTRL+SHIFT+S for tsaving the screen as it's something I use a lot, thanks.

The shortcut change feature in Firefox does not have an option to disable CTRL+SHIFT+S shortcut function that saves the screen. Is it possible to disable tor change the s… (read more)

The shortcut change feature in Firefox does not have an option to disable CTRL+SHIFT+S shortcut function that saves the screen. Is it possible to disable tor change the shortcut. Very frustrating. Thank you.

Open 1 11

How to Select a Firefox Perofile

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF… (read more)

I had a problem where FF 140.0 would not update, and in trying to get FF yo update, I used a re-install tool to which I was pointed in my problem report. This caused FF to wipe out my configuration, and I lost all my windows and tabs. I have gone to

    \Appdata\Roaming\Mozilla\Firefox\Proifiles\abnfpged.default

cleared all of the data therein, and restored that directory from a backup I made last Monday. But I cannot get FF to use that directory. "about:profiles" shows only two profiles, but the Profiles directory has five profiles:

03/10/2026 09:39 AM <DIR> qf00ka5x.default 03/10/2026 09:39 AM <DIR> v842ceue.default-release 04/11/2026 09:16 PM <DIR> .. 04/11/2026 09:16 PM <DIR> . 04/12/2026 03:08 PM <DIR> abnfpged.default 04/12/2026 06:29 PM <DIR> jdfj91sd.default-release-1775960183850 04/12/2026 06:48 PM <DIR> f1jq4mlq.default

Only the profiles beginning with "j" and "f1" are seen in the "about:profiles" screenshot I have attached. And I have attached a screenshot of my profiles.ini file. Also, in the abnfpged.default directory I restored, where is the list of all of my open windows and tabs? FF used to keep that in a sessionstore.jsonlz4 file, but that file is only written when FF closes. I tried to save a copy when I was having problems, but I stored the copy in the same directory, which FF changed during the re-install process. Here is my profiles,.ini file:


[Install308046B0AF4A39CB] Default=Profiles/jdfj91sd.default-release-1775960183850 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/f1jq4mlq.default

[Profile0] Name=default-release IsRelative=1 Path=Profiles/jdfj91sd.default-release-1775960183850

[Install641D10338ABA448D] Default=Profiles/abnfpged.default Default=1 IsRelative=1 Locked=1

[General]

StartWithLastProfile=1

Version=2

[BackgroundTasksProfiles] MozillaBackgroundTask-308046B0AF4A39CB-defaultagent=lnvi5jn5.MozillaBackgroundTask-308046B0AF4A39CB-defaultagent


I have not worked with the ;profiles.ini file in many years, as my FF configuration has not had problems. Thanks.

Open 17

disable "Getting close to your VPN limit" message

Every time I open Firefox I get a message saying "Getting close to your VPN Limit. You have _ GB left. Your data will reset at the start of next month" and I want to stop… (read more)

Every time I open Firefox I get a message saying "Getting close to your VPN Limit. You have _ GB left. Your data will reset at the start of next month" and I want to stop seeing it

Open 1 24

Cannot Upgrade from Firefox 149.0

I am running Firefox 149.0 (64-bit) on Windows 10. FF tells me that there is an update. I downloaded the update, and when I restart FF, it does not update. Version 149… (read more)

I am running Firefox 149.0 (64-bit) on Windows 10. FF tells me that there is an update. I downloaded the update, and when I restart FF, it does not update. Version 149.0 is re-started, and Help --> About Firefox again tells me to restart to upgrade. I have tried the upgrade at least three times.

Open 7 21

YTS not working properly on Firefox but works fine on Chrome (video/player issue?)

I’ve been noticing an issue with YTS-type sites on Firefox. The site either loads partially, the player doesn’t start, or it keeps buffering without playing anything. Wha… (read more)

I’ve been noticing an issue with YTS-type sites on Firefox. The site either loads partially, the player doesn’t start, or it keeps buffering without playing anything.

What’s strange is that the exact same site works perfectly fine on Chrome and other Chromium-based browsers. Videos load instantly there, but on Firefox it either breaks or takes forever.

Things I’ve already tried: – Cleared cache and cookies – Disabled all extensions – Tried in private window – Checked network (no issues)

It feels like something related to Firefox compatibility with the video player or scripts used on these sites.

I also tested another version here which seems to work better on Firefox:

ytsmx https://ytsmx.stream/

Not sure what’s different (maybe a different player or encoding), but it loads without issues for me.

Has anyone else faced this or knows what might be causing it?

Solved 3 19

The built-in Firefox translation button is missing.

Hello,all, The built-in translation button in Firefox disappeared on the Reddit website. Please add a fixed access key for the 'Translate button'. I also recommend introd… (read more)

Hello,all, The built-in translation button in Firefox disappeared on the Reddit website.

Please add a fixed access key for the 'Translate button'. I also recommend introducing an automatic website translation function. Thank!

Open 9 2 391

hi windows 10 is making firefox crash when I play on facebook

hi when I play on facebook june's journey the game starts to crash in several different ways, windows 10 is supposed to start on october but I have been having lots of p… (read more)

hi when I play on facebook june's journey the game starts to crash in several different ways, windows 10 is supposed to start on october but I have been having lots of problems on mine since they send the end agreement notice, I am a 76 grandparent and I am not interested in new changes I am ok with my computer as it is, I've paid for windows 10 when it came out, and i will not pay again for a new one. Appreciate all the help I can get from you and many thanks in advance for your help

Open 1 18

Refund Mozilla VPN

I had the hardest time downloading Mozilla Firefox on my computer and getting the correct one much less I purchased the Mozilla VPN and I really got it for my Samsung TV … (read more)

I had the hardest time downloading Mozilla Firefox on my computer and getting the correct one much less I purchased the Mozilla VPN and I really got it for my Samsung TV and I’ve tried and tried and tried to get it on there and I haven’t used it so I was wondering if I could get a refund on my MozillaI had the hardest time downloading Mozilla Firefox on my computer and getting the correct one much less I purchased the Mozilla VPN and I really got it for my Samsung TV and I’ve tried and tried and tried to get it on there and I haven’t used it so I was wondering if I could get a refund on my Mozella VPN thank you, Mark Yarbrough

Open 1 8

Source & destination PCs sync mixup

Well, I don't know how I did it, but: I'm trying to sync my Firefox between 2 PCs. I had trouble with it, and now the situation is: a) my source PC asks me to create a ne… (read more)

Well, I don't know how I did it, but:

I'm trying to sync my Firefox between 2 PCs. I had trouble with it, and now the situation is: a) my source PC asks me to create a new profile as it spits the dummy on my existing one; it does not offer me the option of creating a new account b) my destination PC does the same. In both cases, when I choose the "Sync and save data" menu option, then enter my email, I get the message: "This profile was previously synced to a different account. To keep your data...To sign in using <email address>, create a new profile." Creating a new profile does not have all the configuration and info that I have in my current profile.

It would be nice if I could reset everything back to square one with the sync process. Does anyone have a good suggestion?

Paul.

Open 20

Third-party Password Managers

I am running Firefox 147 on a Windows 10 desktop PC. I am using DualSafe Password Manager. However, the 'Ask to save passwords' option is ticked in my Settings (see attac… (read more)

I am running Firefox 147 on a Windows 10 desktop PC. I am using DualSafe Password Manager. However, the 'Ask to save passwords' option is ticked in my Settings (see attached screenshot), and also greyed out so I can't alter it. Firefox keeps asking to save passwords for sites that I sign into. Can anyone suggest how I can fix this. To my way of thinking, if a thrid-party password manager is installed, Firefox should see this (it does) and automatically set itself to not ask.

Open 3 88