i'm just a new member and i want to use it in my account. thanks
Hello! dear, Mozilla Support team. I'm a new member here. so i want to use my account connect with fire fox. thanks for your helping
Hello! dear, Mozilla Support team. I'm a new member here. so i want to use my account connect with fire fox. thanks for your helping
For the last maybe 2 weeks of so I have been able to play videos on any website,it is only Firefox that is having the errors. I use Windows 10, and the only extension I h… (read more)
For the last maybe 2 weeks of so I have been able to play videos on any website,it is only Firefox that is having the errors. I use Windows 10, and the only extension I have is password managment
I have tried: 1) troubleshoot mode: no changes 2) clearing cache: no change 3) making a new Mozilla profile: no change 4) lowering/turning off security protections 5) refreshing from uninstall 6) uninstalling and reinstalling 7) Allowed autoplay of media 8) toggled off drm
The primary sites that I use are; HBO - error 1K-003 Twitch- error#4000 Patreon- doesn't error out, but just goes black on player Dropout.tv- player error YoutubeLive- Browser error
hello i am facing an error when trying to access my firefox account , every time i enter my credentials , the system shows an error message and prevents me from logging… (read more)
hello i am facing an error when trying to access my firefox account , every time i enter my credentials , the system shows an error message and prevents me from logging in; i need to sync my boomarks and data; so any helb to get my account working again would be highly appreciated , thank you
Next: Turn on VPN One more step to boost your browser’s privacy. Go to the open panel and turn it on. And this never goes beyond that. … (read more)
Next: Turn on VPN
One more step to boost your browser’s privacy. Go to the open panel and turn it on.
And this never goes beyond that.
Until recently we had the use of AI Overview when searching. That has disappeared. How do we turn it on again? Email address currently is [edited email from community… (read more)
Until recently we had the use of AI Overview when searching. That has disappeared. How do we turn it on again?
Email address currently is [edited email from community support forum]
why do I get an error message when paying with paypal.
I have explored every option and find it is the latest FF update that has effected the web performance of both my Desktop and laptop. Both are running Windows 1O. Incredi… (read more)
I have explored every option and find it is the latest FF update that has effected the web performance of both my Desktop and laptop. Both are running Windows 1O. Incredibly slow connectivity and some sites either time out or simply won't connect. Very frustrating. Please advise. Tks
Some times ago Firefox internal VPN button appeared and this function was very useful. But yesterday this button disapppeared. My location is Russia. I want to return thi… (read more)
Some times ago Firefox internal VPN button appeared and this function was very useful. But yesterday this button disapppeared. My location is Russia. I want to return this button back.
I am trying to use the free VPN in my browser. I have requested IPs in multiple countries and so far all work except the U.S. When I request a U.S. IP address a check sho… (read more)
I am trying to use the free VPN in my browser. I have requested IPs in multiple countries and so far all work except the U.S. When I request a U.S. IP address a check shows I am in Chile. When I travel I need a U.S. IP address. What is the issue there?
There are audio and video files for which I receive in the console that they can't be decoded. Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_… (read more)
There are audio and video files for which I receive in the console that they can't be decoded. Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_RANGE_ERR (0x806e0069)
Hello To whom it may concern: When I first installed firefox a while ago something popped up and I wasn't paying attention to what it was before I clicked it and every si… (read more)
Hello
To whom it may concern:
When I first installed firefox a while ago something popped up and I wasn't paying attention to what it was before I clicked it and every since whenever I click share on any website it will not work.
It works in any other browser except for Firefox..
I play online bridge (Trickster) twice a week and set up Firefox to share video and sound with my USB mic. (Windows 10 desktop, Trickster opened in Firefox). Most of th… (read more)
I play online bridge (Trickster) twice a week and set up Firefox to share video and sound with my USB mic. (Windows 10 desktop, Trickster opened in Firefox). Most of the time it works fine but occasionally the other bridge players will tell me they can no longer hear me. When I click on the mic icon the message is that Firefox is using the mic. The settings still say that the mic is being shared. Sometimes a windows reset will fix the problem but not always. Can you explain what might be happening.
Firefox build in: VPN never turn on, display Couldn't connect to VPN. Help!
у меня был VPN mozilla, сегодня он просто исчез!!!! что это было?? установила MozillaVPN.msi , она запускается и сразу исчезает, даже не могу ввести почту, что за бред?… (read more)
у меня был VPN mozilla, сегодня он просто исчез!!!! что это было?? установила MozillaVPN.msi , она запускается и сразу исчезает, даже не могу ввести почту, что за бред???
this new version is horrible. I go to Facebook and it either does not come up or it takes forever. It does it with addons on and off and i do not get half of wh… (read more)
this new version is horrible. I go to Facebook and it either does not come up or it takes forever. It does it with addons on and off and i do not get half of what i post and there are just colored square no post all when i go to my page but yet it works just fine in Chrome with both extension on and off. I have cleared the cache history etc and still nothing have removed some add ons added some adblockers and it will not let me me see my notifications for at least 5 minutes and that is about how long it takes for it to work on fiirefox with and with out extensions it is a little better with out add ons If this happens with add on you recommend then why do i need them why have and offer theme them if it causes this. have tried contacting Met AI and Facebook but it only happens with Firefox why do this if it aint broke do not fix it
Running Windows 10 but with extra year of security updates. Several web sites were running very slow or not loading at all. So I tried doing system restore - only went b… (read more)
Running Windows 10 but with extra year of security updates. Several web sites were running very slow or not loading at all. So I tried doing system restore - only went back 3 days but afterward said it had some problems, and link to Firefox did not work. So I did system recovery back to time from which I had just done restore. But I had no link to Firefox so had to download it new. But now I have none of my previous tabs, links, saved passwords,,etc. I'm hoping my previous Firefox is still on my PC and there is a way I can run it.
My Merrill Lynch sign in password and user name do not appear. Add blockers are turned off and shield is down, cache has been cleared. The problem does not happen in MSFT… (read more)
My Merrill Lynch sign in password and user name do not appear. Add blockers are turned off and shield is down, cache has been cleared. The problem does not happen in MSFT Edge see attached picture
I moved from Opera to Firefox now can't access my emails
On my Firefox homepage I had four rows of bookmark shortcuts. I recently decided to switch some of them out but I made a mistake and chose Dismiss. Now my homepage only h… (read more)
On my Firefox homepage I had four rows of bookmark shortcuts. I recently decided to switch some of them out but I made a mistake and chose Dismiss. Now my homepage only has three rows of shortcuts even though in the options it still says four and there doesn't seem to be a way to re-add them or bring them back. How do I restore the slots that were dismissed?
I suppose this is a kind of support question, of sorts, but in my opinion this also has to be treated as a complaint, in a sense. About one and a half months ago, Firefox… (read more)
I suppose this is a kind of support question, of sorts, but in my opinion this also has to be treated as a complaint, in a sense.
About one and a half months ago, Firefox became unresponsive, that is, it became awfully slow. I experienced just about every issue with the browser that was mentioned in the following support pages and support issues (posted by others) and I read all of those :
Websites don't load - troubleshoot and fix error messages
firefox is extremely slow or fails to load sites
https://support.mozilla.org/en-US/questions/1550371
Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Secure connection and security warning error pages in Firefox https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect
An oddball situation had occurred in which I couldn't for the likes of me go to my librarything.com homepage at each restart of the previous Firefox session, which also causes lagging when the session wants to connect to the other (normally unproblematic) website session tabs, and I also get multiple connection errors + insecure connection notifications for some of these websites. (sometimes refreshing a page does not help, sometimes it does)
I got bored reading all those support pages and trying out the solutions, because nothing seemed to help. In the long run, I decided to de-install the whole browser after backing up bookmarks, speeddial settings, passwords and the whole profile. Simultaneously, I also tested the connectivity to these websites in another browser (Brave) and this did not present me with any problem.
So I did the following :
1) deleted the whole cache and closed the browser 2) uninstalled FF with Revo Uninstaller (which has an option to remove all remnant files / folders/ registry items on the Hard Drive) 3) made sure to remove all cached leftovers from HD by using multiple cleanup tools in succession : 1) Wise Disk Cleaner followed by 2) Bleachbit followed by 3) CCleaner
Went to the mozilla website, downloaded and installed the last version of FF. Next, imported bookmarks, speeddial settings and passwords. Next, reinstalled the Firefox extensions I used before (without any lag until one and a half months ago). I also did NOT copy the stored profile but decided on starting afresh with a new profile.
Everything worked lightning fast and efficiently until a few days ago, when I received an automatic update of Firefox - 151.0.3 - and all of a sudden, the same problems are reoccurring. And again, I can't connect to an unproblematic website like librarything.com, whereas before the update I was able to without any problem !!!
What the hell is going on with these auto-updates ???